{"id":1912,"date":"2019-10-09T09:20:24","date_gmt":"2019-10-09T13:20:24","guid":{"rendered":"http:\/\/blog3.canny.io\/wordpress\/?p=1912"},"modified":"2026-03-10T21:06:00","modified_gmt":"2026-03-11T01:06:00","slug":"communicate-product-roadmap","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/communicate-product-roadmap\/","title":{"rendered":"How to successfully deliver your product roadmap presentation to&nbsp;stakeholders"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/canny.io\/blog\/product-roadmap-best-practices\/\"><span style=\"font-weight: 400;\">well-made product roadmap<\/span><\/a><span style=\"font-weight: 400;\"> is one of the most valuable resources for a SaaS&nbsp;company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It informs and sets expectations for everyone in and around an organization. However, communicating product roadmaps and the information in them can be&nbsp;tricky.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every company has many groups of \u201cstakeholders\u201d. These are people or organizations that care about how you\u2019re doing. There are both internal and external&nbsp;stakeholders<\/span><\/p>\n<figure id=\"attachment_1913\" aria-describedby=\"caption-attachment-1913\" style=\"width: 678px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/corporatefinanceinstitute.com\/resources\/knowledge\/finance\/stakeholder\/\"><img decoding=\"async\" class=\"wp-image-1913 size-full lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/stakeholders.png\" alt=\"There are several stakeholders involved in your product roadmap\" width=\"678\" height=\"629\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/stakeholders.png 678w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/stakeholders-300x278.png 300w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/stakeholders-129x120.png 129w\" data-sizes=\"(max-width: 678px) 100vw, 678px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 678px; --smush-placeholder-aspect-ratio: 678\/629;\" \/><\/a><figcaption id=\"caption-attachment-1913\" class=\"wp-caption-text\"><em>An example of stakeholder groups from Corporate Finance Institute<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Different stakeholders have different interests, values, and concerns, depending on their commitment to your&nbsp;business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Presenting the same information to these different groups generalizes it to the point where it\u2019s not useful. That\u2019s why you should pick and choose the main points based on the stakeholder&nbsp;group.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You don\u2019t necessarily need several physical versions of your roadmap. However, there are times when you have the power to choose which information to highlight. It could be in meetings, presentations, Q&amp;A rounds,&nbsp;etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In these situations, you should focus on different aspects depending on who you\u2019re talking to. This way, every group gets the most valuable information for&nbsp;them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personalizing roadmap presentations to different groups avoids a lot of miscommunication, confusion and unnecessary back and&nbsp;forth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This post is going to dive into building your roadmap presentation. We&#8217;re also going to talk about the most common things different stakeholders care (and don\u2019t care)&nbsp;about.<\/span><\/p>\n<p><strong>PS: the following points are generalizations to <em>guide<\/em> you in your presentations. There will always be exceptions when it comes to what someone cares about. Make sure to leave room for discussion and questions for these&nbsp;cases.<\/strong><\/p>\n<h2><b>Elements of the presentation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Let&#8217;s start by looking at what goes into your&nbsp;presentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What you include in your presentation depends on a few things: the purpose, which stakeholder you&#8217;re presenting to, and how your team works. Your role might also influence how you present. Product managers will likely present very differently than a founder or a&nbsp;CEO.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some common elements that a product manager can include in the&nbsp;presentation:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Introduction \u2014 give a brief overview of your product and the goal of your&nbsp;presentation<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Product vision \u2014 explain the vision product management has and how this roadmap supports&nbsp;it<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Market analysis \u2014 discuss market trends, what your competition is building, and any present&nbsp;opportunities\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Current status \u2014 look at the current status of your product development&nbsp;process<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Priorities \u2014 list your product priorities and highlight important features that you will work on. You might also explore your prioritization&nbsp;formula.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Roadmap timeline \u2014 include a visual timeline showing when features will be worked on, completed, and how long they&#8217;ll take. A Gantt chart can be helpful&nbsp;here.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Budget\/resources \u2014 include a breakdown of the expected costs to fulfill this roadmap. That can include staff time and&nbsp;money.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Risk assessment \u2014 identify any risks that could get in the way of completing the roadmap, and how you&#8217;ll prevent&nbsp;them.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Q&amp;A \u2014 give your stakeholders a chance to learn more, provide feedback, and resolve&nbsp;concerns.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Now that we know what you&#8217;ll want to include, let&#8217;s look at different stakeholders and how you can tailor your presentation for&nbsp;them.<\/span><\/p>\n<h2><b>Stakeholders<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Let&#8217;s take a look at the most common types of stakeholders the product team would present&nbsp;to.\u00a0<\/span><\/p>\n<h3>Executives\/Investors<\/h3>\n<img decoding=\"async\" class=\"aligncenter size-large wp-image-1914 lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-execs-1024x611.jpg\" alt=\"\" width=\"1024\" height=\"611\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/611;\" \/>\n<p><strong>Their main objective:<\/strong> to see whether the company is moving in the right direction in general, whether the company is focused on the right things.<br \/>\n<strong>What they care about:<\/strong> high level goals, plans and progress, validation of plans.<br \/>\n<strong>What they don\u2019t care about:<\/strong> technical details, complicated data, detailed timelines.<\/p>\n<h4>How to present:<\/h4>\n<ul>\n<li>Start with high level goals and when they are expected to be&nbsp;met<\/li>\n<li>Use simple data that validates why these goals exist (customer requests,&nbsp;etc)<\/li>\n<li>Explain the expected outcome of these goals (in simple words and&nbsp;numbers)<\/li>\n<li>Briefly describe the progress towards these&nbsp;goals<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Investors and executives aren\u2019t intensely involved in your company\u2019s everyday operations. They probably have tons of other ventures on the side. This means that they can\u2019t spend time on details that don\u2019t matter to&nbsp;them.<\/span><\/p>\n<p>Focus on the general direction and high-level goals\u2014and keep it short and&nbsp;sweet.<\/p>\n<h3>Customers\/users<\/h3>\n<img decoding=\"async\" class=\"aligncenter wp-image-1915 size-large lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-customers-1024x637.jpg\" alt=\"Customers mostly care about when things in your product roadmap will get done\" width=\"1024\" height=\"637\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/637;\" \/>\n<p><strong>Their main objective:<\/strong> making sure their business can operate or keep operating using the software, and seeking added value for their use case.<br \/>\n<strong>What they care about:<\/strong> when things will be done, exactly what will be done, and how it changes things for their business.<br \/>\n<strong>What they don\u2019t care about:<\/strong> who\u2019s responsible, technical details, detailed timelines.<\/p>\n<h4>How to present:<\/h4>\n<ul>\n<li>Customers don\u2019t care about details of a roadmap item; they want to know when they can start using&nbsp;it<\/li>\n<li>Speak about planned deadlines for product roadmap items, but remember to \u201c<a href=\"https:\/\/canny.io\/blog\/managing-customer-expectations\/\">under promise and over&nbsp;deliver<\/a>\u201d<\/li>\n<li>They also want to know what an item actually entails, so they know whether it\u2019s valuable for them or&nbsp;not<\/li>\n<li>If you collect feedback in a public board and have requests or items you\u2019re NOT going to put in your roadmap, make that very clear,&nbsp;too<\/li>\n<\/ul>\n<p>Remember\u2014customers are using your software to improve their own business. They care about the functionality of your product. Focus on changes in that functionality. If you\u2019re adding features, explain how it can add value to their use&nbsp;case.<\/p>\n<p>If you\u2019re removing or <a href=\"https:\/\/canny.io\/blog\/say-no-feature-requests\/\">not building certain features<\/a>, be transparent about&nbsp;it.<\/p>\n<h3>Technical team members<\/h3>\n<img decoding=\"async\" class=\"aligncenter size-large wp-image-1916 lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-technical-1024x611.jpg\" alt=\"\" width=\"1024\" height=\"611\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/611;\" \/>\n<p><strong>Their main objective:<\/strong> getting their tasks done in a timely and efficient manner.<br \/>\n<strong>What they care about:<\/strong> technical details, detailed timeline, who\u2019s responsible for what.<br \/>\n<strong>What they don\u2019t care about:<\/strong> high-level information, excessive details about the reasoning behind a task (such as in-depth customer research).<\/p>\n<h4>How to present:<\/h4>\n<ul>\n<li>Focus on timelines first\u2014product and development teams need to be able to coordinate well to meet&nbsp;deadlines<\/li>\n<li>Then, go into the technical requirements of everything on the&nbsp;roadmap<\/li>\n<li>Ownership is also crucial\u2014make sure everyone is crystal clear about which items on the product roadmap they are directly responsible&nbsp;for<\/li>\n<\/ul>\n<p>Technical team members want to be efficient with making functionality happen. They need to know when, where, what, and who with they have to do in order to build something great. Coordination is&nbsp;key.<\/p>\n<h3>Non-technical team members<\/h3>\n<p><span style=\"font-weight: 400;\">This group is pretty broad, but we&#8217;d consider customer success, human resources, marketing, and your sales team the main&nbsp;members.\u00a0<\/span><\/p>\n<img decoding=\"async\" class=\"aligncenter wp-image-1917 size-large lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical-1543x1024.jpg\" alt=\"Make sure to include non-technical team members in your product roadmap presentations\" width=\"1200\" height=\"796\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical-1543x1024.jpg 1543w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical-300x199.jpg 300w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical-768x510.jpg 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical-181x120.jpg 181w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2019\/10\/present-non-technical.jpg 1600w\" data-sizes=\"(max-width: 1200px) 100vw, 1200px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1200px; --smush-placeholder-aspect-ratio: 1200\/796;\" \/>\n<p><strong>Their main objective:<\/strong> efficiently organizing their work, communication, and tasks around the product roadmap.<br \/>\n<strong>What they care about:<\/strong> general timelines, who\u2019s responsible for what (for questions and information), details about big changes so they can prepare, benefits of items to communicate to third parties.<br \/>\n<strong>What they don\u2019t care about:<\/strong>\u00a0technical details.<\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s look at what each of these groups&#8217; members are interested&nbsp;in:<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Customer success<\/strong> \u2014 wants to see if a feature customers are asking for is on the roadmap. This can help them communicate better with customers and set&nbsp;expectations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Marketing<\/strong> \u2014 they need to know what features are coming so they can plan launch campaigns. They also want to know if new features change product strategy or positioning. Marketing is often interested in features that help them compete against&nbsp;competitors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>The sales team<\/strong> \u2014 they want to see if there are features planned that can help them close deals. They might have leads waiting on new features. Or, they might be able to upsell existing customers interested in a new&nbsp;feature.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Human resources \u2014 usually want to know if internal tools they need are being worked on. They might also want to see if the company&#8217;s resources are being fully&nbsp;utilized.\u00a0<\/span><\/p>\n<h4>How to present:<\/h4>\n<ul>\n<li>Focus on the timeline and what will be happening when\u2014especially when it comes to big&nbsp;changes<\/li>\n<li>This gives marketing plenty of time to organize their work around external&nbsp;communication<\/li>\n<li>Big changes and deadlines should also be communicated to support so they can let (potential) customers know about what\u2019s coming&nbsp;up<\/li>\n<li>Letting non-technical team members know who\u2019s in the implementation team will also create a sense of security around needing extra&nbsp;information<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Non-technical team members want to make sure their job aligns with the product&nbsp;goals.<\/span><\/p>\n<p>These people are often left out of the loop when it comes to roadmaps and other \u201ctechnical\u201d discussions. Don\u2019t make that&nbsp;mistake.<\/p>\n<h2><b>Product roadmap templates<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There are several ways to build a product roadmap&nbsp;presentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You could opt to build a presentation in Powerpoint, Keynote, or Google Slides. This is a good option for more formal presentations. That could be better for executives, investors, and&nbsp;customers.<\/span><\/p>\n<p><a href=\"https:\/\/www.pinterest.ca\/slideuplift123\/product-roadmap-templates-for-powerpoint\/\"><span style=\"font-weight: 400;\">Pinterest<\/span><\/a><span style=\"font-weight: 400;\"> is a great resource for finding a product roadmap Powerpoint template that works for you. You&#8217;ll likely want a visual roadmap, and you need a roadmap template that fits your brand. Pinterest lets you browse hundreds of visual roadmap templates quickly. You can then follow the link to download the one that works for&nbsp;you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you opt to go for a less formal presentation, you might not need a Powerpoint template at&nbsp;all.<\/span><\/p>\n<p><span style=\"font-weight:&nbsp;400;\">\u00a0<\/span><\/p>\n<h2><b>Using a Public Roadmap<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/canny.io\/features\/product-roadmap\"><span style=\"font-weight: 400;\">product roadmap tool<\/span><\/a> <span style=\"font-weight: 400;\">likely includes a visual roadmap view that you can present. Canny&#8217;s roadmap tool can do this for&nbsp;you.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here&#8217;s a look at how we share our public&nbsp;roadmap:<\/span><\/p>\n<img decoding=\"async\" class=\"aligncenter size-full wp-image-2328 lazyload\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2020\/04\/Canny-roadmap.png\" alt=\"Canny's public roadmap\" width=\"1086\" height=\"551\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2020\/04\/Canny-roadmap.png 1086w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2020\/04\/Canny-roadmap-300x152.png 300w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2020\/04\/Canny-roadmap-768x390.png 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2020\/04\/Canny-roadmap-210x107.png 210w\" data-sizes=\"(max-width: 1086px) 100vw, 1086px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1086px; --smush-placeholder-aspect-ratio: 1086\/551;\" \/>\n<p><span style=\"font-weight: 400;\">We keep a backlog of ideas and feature requests on our Canny board. Using our roadmap prioritization feature, we score all these ideas and decide which ones to add to the&nbsp;roadmap.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Stakeholders can then just visit our public roadmap to see what features are coming. This is an easier way of communicating with stakeholders. It also lets them access the info whenever they&nbsp;want.<\/span><\/p>\n<p><em>Check out <a href=\"https:\/\/canny.io\/blog\/public-product-roadmap-examples\/\">these examples of public product roadmaps<\/a> for some&nbsp;inspiration.\u00a0<\/em><\/p>\n<p><span style=\"font-weight: 400;\">If you want to present a <a href=\"https:\/\/canny.io\/blog\/should-you-have-a-public-roadmap\/\"  data-wpil-monitor-id=\"85\">public roadmap<\/a> like this, all you need to do is screen share and walk through&nbsp;it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight:&nbsp;400;\">\u00a0<\/span><\/p>\n<h2>Focus on the right product roadmap items for the right people<\/h2>\n<p>Having a roadmap is great. However, discussing it is only valuable if you talk to the right people the right&nbsp;way.<\/p>\n<p>There is no universal way of presenting a roadmap. Generalizing and assuming everyone is fine with the same information will cause confusion, unnecessary questions, and coordination&nbsp;issues.<\/p>\n<p>Choosing what to focus on when communicating a roadmap to different stakeholders will ensure everyone will get optimal information for what they&nbsp;need.<\/p>\n<p><!--HubSpot Call-to-Action Code --><span id=\"hs-cta-wrapper-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" class=\"hs-cta-wrapper\"><span id=\"hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" class=\"hs-cta-node hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"><!-- [if lte IE 8]>\n\n\n<div id=\"hs-cta-ie-element\"><\/div>\n\n\n<![endif]--><a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" id=\"hs-cta-img-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" class=\"hs-cta-img aligncenter lazyload\" style=\"--smush-placeholder-width: 1300px; --smush-placeholder-aspect-ratio: 1300\/642;border-width: 0px;\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa.png\" alt=\"Canny free trial\" width=\"1300\" height=\"642\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/a><\/span><script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script><script type=\"text\/javascript\"> hbspt.cta.load(5705808, 'e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa', {\"region\":\"na1\"}); <\/script><\/span><!-- end HubSpot Call-to-Action Code --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effectively communicating a product roadmap can be tricky. Here&#8217;s how to tailor the information to different stakeholders.<\/p>\n","protected":false},"author":24,"featured_media":5790,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[2,7],"tags":[],"class_list":["post-1912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-building-saas","category-product-management"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to communicate product roadmap - Canny Blog<\/title>\n<meta name=\"description\" content=\"Presenting a product roadmap can be tricky. 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