{"id":3601,"date":"2022-09-29T08:00:51","date_gmt":"2022-09-29T12:00:51","guid":{"rendered":"https:\/\/canny.io\/blog\/?p=3601"},"modified":"2022-11-23T18:43:39","modified_gmt":"2022-11-23T23:43:39","slug":"canny-is-now-soc-2-type-ii-compliant","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/canny-is-now-soc-2-type-ii-compliant\/","title":{"rendered":"Canny is now SOC 2 type II compliant"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you\u2019ve been following our journey, you know that we\u2019re always improving Canny. You also might&#8217;ve heard that we&#8217;re adapting Canny to<a href=\"https:\/\/canny.io\/blog\/moving-upmarket\/\"> serve larger organizations better<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we didn\u2019t just take what we have and decide to sell it to a whole new market. We\u2019re making sure that Canny delivers what that market is looking for.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We know that enterprises are looking for an easy-to-use and <strong>secure<\/strong> feedback tool. That&#8217;s why we decided to get a System and Organization Controls (SOC) 2 Type II audit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s a rigorous<a href=\"https:\/\/www.imperva.com\/learn\/data-security\/soc-2-compliance\/\"> auditing procedure<\/a> from the American Institute of CPAs (<a href=\"https:\/\/www.aicpa.org\/home\">AICPA<\/a>) that checks our security policies, procedures, and controls. It also specifies how organizations should manage customer data. This protects our interests and <em>your privacy<\/em>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve been SOC 2 Type I compliant since 2019. This meant that our security procedures were SOC 2 compliant at a point when the audit was performed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve now decided to take it one step further. SOC 2 Type II, the next audit stage, shows that a company is compliant for 90 days.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.imperva.com\/learn\/wp-content\/uploads\/sites\/13\/2019\/01\/soc-2.png\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"454\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2022\/09\/soc-2.avif\" alt=\"\" class=\"wp-image-3602\"\/><\/a><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canny completed a thorough SOC 2 Type II compliance audit administered by our independent auditor <a href=\"https:\/\/ssfllp.com\">Sensiba San Filippo<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We documented all our processes and data management infrastructure. We also developed a progressive approach to data access permissions. <a href=\"https:\/\/drata.com\/\">Drata<\/a>, our independent security and compliance partners, reviewed our security procedures and helped us through this process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, our SOC 2 Type II audit came back clean, showing our compliance with the SOC 2 security standard.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And we&#8217;re not stopping there \u2013 we&#8217;re continually auditing and improving our security. We are committed to getting a new SOC 2 Type II report annually.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Why?&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To give our clients peace of mind (including our Free plan users!)<\/li>\n\n\n\n<li>To make it easier for new companies to partner with us<\/li>\n\n\n\n<li>To better serve the enterprise market<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Everyone&#8217;s heard of at least one major security breach from a well-known company. That&#8217;s why security is so crucial. The last thing we want is to compromise any data, especially our customers&#8217; data (and their users\u2019 data).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We strive to be the very best version of Canny possible! We\u2019re now working on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expanding our SOC 2 Type II security compliance to all five standards \u2013 security, availability, processing integrity, confidentiality, and privacy<\/li>\n\n\n\n<li>Getting ISO 27001 compliance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Stay tuned for our future updates \u2013<a href=\"https:\/\/canny.io\/blog\/\"> subscribe to our blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We take our customers\u2019 data security very seriously. That\u2019s why we\u2019ve become SOC 2 type 2 compliant. Check out this post for a look at what this rigorous audit entails, and how it benefits our customers.  <\/p>\n","protected":false},"author":26,"featured_media":3611,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[2],"tags":[22,21,20,18,19,23,17],"class_list":["post-3601","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-building-saas","tag-aicpa","tag-audit","tag-behind-the-scenes","tag-compliance","tag-security","tag-sensiba-san-filippo","tag-soc-2"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"We take our customers\u2019 data security very seriously. That\u2019s why we\u2019ve become SOC 2 type 2 compliant. 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