{"id":4195,"date":"2023-05-04T12:47:01","date_gmt":"2023-05-04T16:47:01","guid":{"rendered":"https:\/\/canny.io\/blog\/?p=4195"},"modified":"2024-08-01T19:56:04","modified_gmt":"2024-08-01T23:56:04","slug":"what-is-idea-management","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/what-is-idea-management\/","title":{"rendered":"What is idea management? A complete guide + best practices"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Progress happens through innovation. \u201cWhat got you here won\u2019t get you there.\u201d To drive progress, you need ideas. You can usually come up with a few by doing some research, asking others, or just winging it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Or, you can take a slightly more scientific and structured approach. That\u2019s called \u201cidea management\u201d, and that\u2019s exactly what this blog post is about.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll go over idea management as a concept, illustrate with examples, and \u200cexplain why it\u2019s so important. We\u2019ve learned a lot by building our <a href=\"https:\/\/canny.io\/use-cases\/idea-management\" target=\"_blank\" rel=\"noreferrer noopener\">idea management software<\/a>, and we\u2019re happy to share.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-what-is-idea-management-why-you-should-care\">What is idea management &amp; why you should care<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Idea management involves coming up with a new idea and bringing it to life.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It includes generating, collecting, evaluating, and implementing that new idea. Everyone wants to be a trendsetter. But you can\u2019t really become one on your own. Every successful startup became great thanks to various ideas and experiments, many of which failed. But the ones that succeeded \u2013&nbsp;those made a big difference.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s all thanks to ideas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-driving-innovation\">Driving innovation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Idea management truly drives innovation. Without new ideas, your business will remain stagnant and might become irrelevant very quickly.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">New ideas can also help you improve your product. When you <a href=\"https:\/\/canny.io\/blog\/growth-teams-customer-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">get feedback from your users<\/a>, team members, and the community, you\u2019ll know exactly what to fix or build. Without it, you\u2019ll end up just guessing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That feedback often comes from lots of different sources \u2013&nbsp;your team members, clients, prospects, and more. The trick is to keep track of them all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example from our Canny board. This is a discussion of a feature request for changelog search. One person requested it, and others upvoted this idea and added their comments to the thread.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1108\" height=\"1168\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21.avif\" alt=\"Changelog search discussion\" class=\"wp-image-4199\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21.avif 1108w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21-768x810.avif 768w\" sizes=\"auto, (max-width: 1108px) 100vw, 1108px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-staying-organized\">Staying organized<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Idea management also involves organizing those ideas. To stay on track, it\u2019s best to keep them all in one central location, find a way to avoid duplicates, and make sense of them all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s a Canny board that shows different ideas, the number of votes and comments, potential MRR, status, and more.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"680\" height=\"1242\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-19.avif\" alt=\"Canny board\" class=\"wp-image-4196\" style=\"width:650px\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-how-to-manage-ideas\">How to manage ideas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve tried jotting down ideas on napkins, notepads, spreadsheets, and making long lists of feature requests, you know how tedious that can get. In fact, that\u2019s exactly what <a href=\"https:\/\/canny.io\/case-studies\/missive\" target=\"_blank\" rel=\"noreferrer noopener\">Missive<\/a>, an email collaboration tool, faced.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u201cBefore Canny, we had a spreadsheet. For each request, we had an email, a name, and a link to that request. Once we shipped a feature, we had to manually go through the list and follow up with each person who requested this feature. It just wasn\u2019t scalable.\u201d<\/p>\n<cite>Philippe Lehoux, CEO at Missive<\/cite><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">But how exactly do you approach idea management? Do you just go around asking for new ideas? Let\u2019s go over some strategies that will help you bring the best ideas forward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-ideation\">Ideation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ideation is the first step in idea management. It\u2019s the process of coming up with new ideas and concepts. In this step, you\u2019re trying to come up with creative solutions to problems or challenges. The goal of ideation is to produce a wide range of innovative ideas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-brainstorming\">Brainstorming<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Brainstorming is a technique within ideation that you\u2019re probably familiar with. The goal is to throw as many ideas on the board as possible, as quickly as possible. During brainstorming, there are no bad ideas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example of a brainstorming session we had at Canny to come up with content ideas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We broke down ideas into existing, in the works, and future ones. We also had separate columns for existing well-performing content and what the product team is focusing on at the moment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then we asked our team to suggest any ideas they could think of for each. After a quick brainstorming session, we discussed and voted on those ideas as a team.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"642\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22.avif\" alt=\"Content planning Figjam\" class=\"wp-image-4198\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22.avif 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22-768x308.avif 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22-1536x616.avif 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-mind-mapping\">Mind mapping<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Another technique is mind mapping. It\u2019s a slightly more visual approach to ideation. When mind mapping, you\u2019re connecting similar ideas together.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use a mind map after brainstorming and ideation. Once you have a central idea that you\u2019d like to develop further, you can create a diagram. Then, you link different concepts together using words, images, and symbols.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From that central idea you\u2019ll create a diagram that shows the relationships between different ideas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-idea-box\">Idea box<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The idea box is exactly what it sounds like \u2013&nbsp;a box for ideas. You\u2019ve seen them before \u2013&nbsp;at reception desks, restaurant welcome counters, and even online. The purpose is to collect honest customer feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of having a physical box with papers in it, you can do it with the help of a software tool. You can use <a href=\"https:\/\/canny.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">Canny<\/a> to collect, organize, and prioritize ideas all in one place. It\u2019s a modern and much more efficient take on an idea box!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"max-width: 650px; margin: 0 auto;\"> <!--HubSpot Call-to-Action Code --> <span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <span class=\"hs-cta-node hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" id=\"hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--> <a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"hs-cta-img\" id=\"hs-cta-img-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" style=\"border-width:0px;\" src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa.png\" alt=\"New call-to-action\"\/> <\/a> <\/span> <script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script> <script type=\"text\/javascript\"> hbspt.cta.load(5705808, 'e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script> <\/span> <!-- end HubSpot Call-to-Action Code --> <\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s how ideas in Canny look like. All ideas are organized in boards. Each idea includes details, as well as room for our team to discuss ideas with our stakeholders.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"880\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24.avif\" alt=\"Ideas in Canny\" class=\"wp-image-4201\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24.avif 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24-768x422.avif 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24-1536x845.avif 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-idea-submission\">Idea submission<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Now that we\u2019ve explored why you need to collect ideas and different ways of doing it, let\u2019s break down the logistics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s very important to make it easy for your stakeholders to submit ideas. Otherwise, they won\u2019t do it!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, have you ever received a survey that was glitching? How hard did you try to make it work? Probably not very hard. Even if there\u2019s an incentive to fill it out, you\u2019re probably very impatient when something glitches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same thing happens to your users. Many customers want to share their opinion, but they don\u2019t know how or where to start. That\u2019s why you need to make idea submission easy, smooth, and very straightforward.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With a dedicated idea management system, this becomes easy. For example, in Canny you can set up idea boards. You can then invite your users to submit ideas on each of your boards.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternatively, you can submit requests on their behalf.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your users can see, upvote and comment on other ideas, get automatic updates when their requests have activity and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s how you can <a href=\"https:\/\/help.canny.io\/en\/articles\/4968514-board-settings\" target=\"_blank\" rel=\"noreferrer noopener\">set up and customize a board in Canny<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1286\" height=\"1472\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM.avif\" alt=\"Board settings in Canny\" class=\"wp-image-4209\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM.avif 1286w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM-768x879.avif 768w\" sizes=\"auto, (max-width: 1286px) 100vw, 1286px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-idea-collection-evaluation\">Idea collection &amp; evaluation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">After you\u2019ve created a way for users to send ideas your way, you need to process it all somehow. Let\u2019s break this down next.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-collecting\">Collecting<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Stakeholders like your users, leads, team members, and investors, submit their ideas. Let\u2019s make sure that they don\u2019t go into a void.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You need a way to collect and organize those ideas. Many of our clients used spreadsheets before and quickly found that all their feedback quickly got out of hand. With spreadsheets, there\u2019s no easy and quick way to sort those ideas, find and remove duplicates, figure out which ones are a priority, and keep customers in the loop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why it\u2019s important to set yourself up for success from the very beginning.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead of a spreadsheet, try a dedicated idea management tool (like Canny). It\u2019ll help you aggregate all your feedback from different sources, and much more.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-evaluating\">Evaluating<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">We never get tired of repeating this \u2013&nbsp;not all ideas are created equal. Sure, you want to pay attention to each of your customers and their requests. And, you want to make everyone happy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<center><iframe loading=\"lazy\" width=\"650\" height=\"315\" align=\"centre\" src=\"https:\/\/www.youtube.com\/embed\/XKws5Cpqk0M?si=WYfn7kviLUC9l8VL\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\"><\/iframe><\/center>\n\n\n\n<p class=\"wp-block-paragraph\">At the same time, it\u2019s easy to get lost in this innovation process and build something that won\u2019t make a huge difference in your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why you need to evaluate each idea. You can look at things like time commitment, potential revenue, urgency, and so on. After you\u2019ve determined the factors that matter the most, you can come up with a formula that will help you evaluate each idea. There are many <a href=\"https:\/\/canny.io\/blog\/why-resource-optimization-is-critical-for-product-teams-in-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">prioritization models<\/a> you can use to help you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ultimately, you want to pick the best idea. And you can do that by <a href=\"https:\/\/canny.io\/blog\/why-resource-optimization-is-critical-for-product-teams-in-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">prioritizing<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-prioritizing\">Prioritizing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Ideas pile up quickly. And selecting the best ones to work on is no easy task. But there are different methods that can help.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Popular ideas<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">When you get the same request multiple times, it\u2019s a clear sign that you should pay attention to it. If you\u2019re using a tool that lets your users upvote an idea, that becomes very clear.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also, figure out who exactly is requesting those features. And how valuable those clients are. For example, if an idea has 100 upvotes, but 80 of those 100 are non-paying users, perhaps it\u2019s not as worthwhile as you thought.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Canny, you can actually build segments of users based on any criteria you want. That way, you can easily see what your highest priority users want.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<center><iframe loading=\"lazy\" width=\"650\" height=\"315\" align=\"centre\" src=\"https:\/\/www.youtube.com\/embed\/qIncgzv9t2E?si=UkdWzhgKbJ_jtWJV\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\"><\/iframe><\/center>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Potential revenue<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes, leads don\u2019t convert if you\u2019re missing a certain feature. If your <a href=\"https:\/\/canny.io\/blog\/why-sales-need-to-be-involved-in-product-prioritization\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales team is openly communicating this to the product team<\/a>, you can assess the revenue potential of every feature. And then you\u2019ll understand how much it may cost you not to build a certain feature.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Churn impact<\/strong><\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t forget about your current customers! If they\u2019re asking for something and you don\u2019t deliver, they can find a solution elsewhere. So always try to assess how likely your clients are to churn if their idea isn\u2019t implemented. And how valuable those clients are to your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-prioritization-frameworks\">Prioritization frameworks<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To go even deeper with prioritization, you can use prioritization frameworks (RICE, Kano, ICE and others). Prioritization factors within those frameworks can and will vary from company to company. But the key here is to <strong>consistently evaluate ideas against your goals<\/strong>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As we mentioned before, feedback plays a huge role here. Only when you actively collect user feedback can you evaluate each idea and move forward. Knowing what&#8217;s important to your customers (and which customers specifically) and why is critical to evaluating ideas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s a prioritization method we use at Canny. The first column lists impact factors \u2013&nbsp;what affects our decision. For example, will this idea help customer retention? Does it improve our product roadmap? What\u2019s the potential&nbsp;MRR?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then we select how we want to score each factor \u2013&nbsp;votes, stars, checkbox (yes\/no), etc. We also select a segment that this affects. We choose how we calculate it and what weight each factor has. Then Canny calculates the score for us using the weighted score model.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1214\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25.avif\" alt=\"Canny prioritization score formula\" class=\"wp-image-4202\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25.avif 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25-768x583.avif 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25-1536x1165.avif 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-idea-management-tools\">Idea management tools<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve mentioned a few ways of managing ideas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spreadsheets and lists<\/li>\n\n\n\n<li>Feedback forms<\/li>\n\n\n\n<li>Project management tools<\/li>\n\n\n\n<li>Dedicated idea management tools<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Many teams start with simple <strong>spreadsheets<\/strong> to track ideas. It\u2019s a no-brainer at the beginning, but it gets hard to manage over time. Especially when you get a few people suggesting the same idea or when you need to manually follow up with them. It\u2019s also difficult to pull in data about the person who sent the idea. And, you definitely can\u2019t discuss ideas with stakeholders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using <strong>list-making tools and boards<\/strong> like Trello is a step up, but ultimately they aren\u2019t perfectly suited for idea management. They often have similar limitations as spreadsheets.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Project management tools<\/strong> allow you to keep lists as well. However, they\u2019re not built for idea management, so the functionality is very limited. For example, you can\u2019t really build a community with your users through a project management tool. After you\u2019ve selected the ideas to work on, you can send them to a project management tool. But these tools aren\u2019t the best for ideation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Feedback forms <\/strong>are similar \u2013&nbsp;they invite users to submit ideas, but on their own, they don\u2019t allow you to easily process that feedback. You end up with some version of a spreadsheet again. You need a feedback form, but you also have to find a solution to house that feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why a <a href=\"https:\/\/canny.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">dedicated idea management tool like Canny<\/a> is your best bet. If you\u2019re serious about driving innovation, delighting your customers, and building \u200cfeatures that really matter to your audience, consider Canny.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example of how we got and implemented an idea for our latest integration (with Asana):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Received an idea from a user<\/li>\n\n\n\n<li>Saw many users upvote, request, and comment on this idea<\/li>\n\n\n\n<li>Evaluated it using a weighted score method within Canny<\/li>\n\n\n\n<li>Noticed great potential and added it to the roadmap<\/li>\n\n\n\n<li>Set deadlines, collaborated with engineers and designers to build it<\/li>\n\n\n\n<li>Kept our users in the loop on the progress<\/li>\n\n\n\n<li>Submitted the project to Asana\u2019s team<\/li>\n\n\n\n<li>Shipped the integration<\/li>\n\n\n\n<li>Announced it through Canny\u2019s changelog<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"732\" height=\"1078\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-20.avif\" alt=\"Canny and Asana integration\" class=\"wp-image-4197\" style=\"width:650px\"\/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-collaborative-idea-management\">Collaborative idea management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you\u2019re working through ideas, don\u2019t do it all alone. Invite your customers and team members to leave feedback. Also, empower your sales and success teams to gather feedback from current and potential customers. This will help guide your product development.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When everyone\u2019s on the same page around feedback, you can benefit from collective intelligence. In other words, two minds (or many!) are better than one. If you\u2019re striving for open innovation, collaborate with your users, teams, and even leads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A tool like Canny helps you foster that collaboration. With an idea management platform, you can create communities centered around certain ideas. By encouraging discussion around these ideas, you can ultimately create better products.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s an example of an idea within Canny and an internal discussion under it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1102\" height=\"1098\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23.avif\" alt=\"Idea in Canny with internal discussion\" class=\"wp-image-4200\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23.avif 1102w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23-150x150.avif 150w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23-768x765.avif 768w\" sizes=\"auto, (max-width: 1102px) 100vw, 1102px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-implementation-and-project-management\">Implementation and project management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After you\u2019ve gathered and analyzed different ideas, it\u2019s time to build them. Usually, project and product managers coordinate the whole project and involve developers, designers, and other team members. Let\u2019s go over this process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-product-managers-role\">Product manager&#8217;s role<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The product manager&#8217;s role in idea implementation includes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Defining the product vision and strategy<\/li>\n\n\n\n<li>Identifying and <a href=\"https:\/\/canny.io\/blog\/prioritization-feature-development-canny\/\" data-wpil-monitor-id=\"22\">prioritizing features<\/a> to be developed (based on idea management)<\/li>\n\n\n\n<li>Communicating with stakeholders to gather requirements and feedback<\/li>\n\n\n\n<li>Creating and maintaining a <a href=\"https:\/\/canny.io\/blog\/roadmap-prioritization-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">product roadmap<\/a><\/li>\n\n\n\n<li>Collaborating with different teams to execute the roadmap<\/li>\n\n\n\n<li>Tracking and analyzing product performance metrics<\/li>\n\n\n\n<li>Making data-driven decisions to improve the product<\/li>\n\n\n\n<li>Continuously iterating and improving the product based on user feedback and market trends<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">There are many other people involved in this process too. Let\u2019s discuss the entire process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-product-development-process\">Product development process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The product development process typically includes the following stages:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Idea generation and research<\/li>\n\n\n\n<li>Concept development and prototyping<\/li>\n\n\n\n<li>Design and engineering<\/li>\n\n\n\n<li>Testing and validation<\/li>\n\n\n\n<li>Launch and marketing<\/li>\n\n\n\n<li>Post-launch monitoring and iteration<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Product managers oversee the entire process and keep everyone on track.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don\u2019t forget to involve other stakeholders in this process! In particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers&nbsp;\u2013&nbsp;you\u2019re building it for them, so always consider their opinion first<\/li>\n\n\n\n<li>Employees \u2013&nbsp;they\u2019re the closest to the product and likely have some ideas<\/li>\n\n\n\n<li>Partners\/suppliers \u2013&nbsp;they know the industry and can suggest something you haven\u2019t thought of<\/li>\n\n\n\n<li>Leadership \u2013 make sure your projects are aligned with their vision<\/li>\n\n\n\n<li>Expert consultants \u2013 you can get a fresh outside perspective that way<\/li>\n\n\n\n<li>Investors \u2013&nbsp;they can give you market trend insights and a different outside perspective<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s easy to get lost in all of these ideas, though. So set yourself up for success from the beginning \u2013 find a way to stay organized. A dedicated idea management system can help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-innovation\">Innovation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It may seem like product management and development is strict and timeline-heavy. Where does innovation happen? Is there even room for creativity?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reality, projects rarely follow these processes to a T. And in our experience, the majority of innovation happens at the very beginning \u2013&nbsp;when we gather user feedback and ideas. When we open up and welcome any and all ideas, we often get something really good out of it. Of course, those ideas go through many iterations in the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By collecting ideas from all sources, you can stay ahead of the curve. And feedback can help you with that. Innovation is born out of ideas and feedback. Then project management helps you implement those ideas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-small-businesses-and-idea-management\">Small businesses and idea management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many teams (including ours!) are pretty small. You may not have a dedicated person for each role we\u2019ve outlined. And that\u2019s totally OK! Just a few years ago, Canny only had two people \u2013&nbsp;our founders, Sarah and Andrew. But that didn\u2019t stop them from welcoming and managing ideas from their community.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By inviting your stakeholders to help you with ideation, you can get a lot of help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canny has put user feedback at its core right from the beginning. We believe that contributed to our success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-communicating-progress-with-stakeholders\">Communicating progress with stakeholders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As you\u2019re going through the idea management process, it\u2019s very important to keep your clients, team members, and other stakeholders in the loop. It\u2019s easy to lose track of the updates, though.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why in Canny we built <a href=\"https:\/\/canny.io\/blog\/canny-changelog\/\" target=\"_blank\" rel=\"noreferrer noopener\">an automatic way to close the feedback loop<\/a>. When the status of a certain submitted idea changes, everyone who\u2019s involved gets an update. This simplifies communication and automates something that\u2019s easy to forget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI and idea management<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI transforms idea management into a more powerful tool for innovation. Here&#8217;s how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automates collection. AI quickly sorts and organizes ideas. It finds duplicates and spots promising ones.<\/li>\n\n\n\n<li>Improves evaluation. It uses data to predict idea success. Then, it can produce a ranked list based on potential.<\/li>\n\n\n\n<li>Boosts creativity. AI can suggest new ideas and help think outside the box.<\/li>\n\n\n\n<li>Enhances feedback. It analyzes comments for insights. It also keeps everyone in the loop on idea progress.<\/li>\n\n\n\n<li>Forecasts trends. AI can spot upcoming needs and trends early. It keeps your innovations ahead of the curve.<\/li>\n\n\n\n<li>Streamlines development. AI predicts project needs and monitors progress in real-time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Bottom line: AI in idea management isn&#8217;t just efficient; it&#8217;s a game-changer. It makes collecting, evaluating, and implementing ideas easier and more effective. With AI, you&#8217;re not just managing ideas, you&#8217;re setting them up for success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-conclusion-why-idea-management-is-important\">Conclusion: why idea management is important<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Idea management is a major driver of innovation. When you gather insights from your customers and your teams, you can figure out how to move forward. These valuable insights will indicate any gaps in your current flow and help you build a better product process. That\u2019s why you should really invest in idea management within your organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We hope that this idea management guide was helpful! Follow us for more useful product management tips and start building better products today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To drive progress, you need ideas. A scientific and structured approach to collecting ideas is called idea management. That\u2019s exactly what this blog post is about!<\/p>\n","protected":false},"author":26,"featured_media":4204,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[168,74,165,170,171,72,175,174,167,166,169,37,173,172,176,15],"class_list":["post-4195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-brainstorming","tag-changelog","tag-guide","tag-idea-box","tag-idea-collection","tag-idea-management","tag-idea-management-tool","tag-idea-management-tools","tag-ideation","tag-innovation","tag-mind-mapping","tag-prioritization","tag-prioritization-frameworks","tag-prioritizing","tag-product-development","tag-product-management"],"aioseo_notices":[],"modified_by":"Eric Hoppe","_links":{"self":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/4195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/comments?post=4195"}],"version-history":[{"count":25,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/4195\/revisions"}],"predecessor-version":[{"id":6788,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/4195\/revisions\/6788"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/media\/4204"}],"wp:attachment":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/media?parent=4195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/categories?post=4195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/tags?post=4195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}