{"id":4195,"date":"2023-05-04T12:47:01","date_gmt":"2023-05-04T16:47:01","guid":{"rendered":"https:\/\/canny.io\/blog\/?p=4195"},"modified":"2024-08-01T19:56:04","modified_gmt":"2024-08-01T23:56:04","slug":"what-is-idea-management","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/what-is-idea-management\/","title":{"rendered":"What is idea management? A complete guide + best&nbsp;practices"},"content":{"rendered":"\n<p>Progress happens through innovation. \u201cWhat got you here won\u2019t get you there.\u201d To drive progress, you need ideas. You can usually come up with a few by doing some research, asking others, or just winging&nbsp;it.<\/p>\n\n\n\n<p>Or, you can take a slightly more scientific and structured approach. That\u2019s called \u201cidea management\u201d, and that\u2019s exactly what this blog post is&nbsp;about.&nbsp;<\/p>\n\n\n\n<p>We\u2019ll go over idea management as a concept, illustrate with examples, and \u200cexplain why it\u2019s so important. We\u2019ve learned a lot by building our <a href=\"https:\/\/canny.io\/use-cases\/idea-management\" target=\"_blank\" rel=\"noreferrer noopener\">idea management software<\/a>, and we\u2019re happy to&nbsp;share.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-what-is-idea-management-why-you-should-care\">What is idea management &amp; why you should care<\/h2>\n\n\n\n<p>Idea management involves coming up with a new idea and bringing it to&nbsp;life.<br><\/p>\n\n\n\n<p>It includes generating, collecting, evaluating, and implementing that new idea. Everyone wants to be a trendsetter. But you can\u2019t really become one on your own. Every successful startup became great thanks to various ideas and experiments, many of which failed. But the ones that succeeded \u2013&nbsp;those made a big&nbsp;difference.&nbsp;<\/p>\n\n\n\n<p>It\u2019s all thanks to&nbsp;ideas.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-driving-innovation\">Driving innovation<\/h3>\n\n\n\n<p>Idea management truly drives innovation. Without new ideas, your business will remain stagnant and might become irrelevant very&nbsp;quickly.<\/p>\n\n\n\n<p>New ideas can also help you improve your product. When you <a href=\"https:\/\/canny.io\/blog\/growth-teams-customer-feedback\/\" target=\"_blank\" rel=\"noreferrer noopener\">get feedback from your users<\/a>, team members, and the community, you\u2019ll know exactly what to fix or build. Without it, you\u2019ll end up just&nbsp;guessing.<\/p>\n\n\n\n<p>That feedback often comes from lots of different sources \u2013&nbsp;your team members, clients, prospects, and more. The trick is to keep track of them&nbsp;all.<\/p>\n\n\n\n<p>Here\u2019s an example from our Canny board. This is a discussion of a feature request for changelog search. One person requested it, and others upvoted this idea and added their comments to the&nbsp;thread.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1108\" height=\"1168\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21.png\" alt=\"Changelog search discussion\" class=\"wp-image-4199 lazyload\" style=\"--smush-placeholder-width: 1108px; --smush-placeholder-aspect-ratio: 1108\/1168;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21.png 1108w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-21-768x810.png 768w\" data-sizes=\"(max-width: 1108px) 100vw, 1108px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-staying-organized\">Staying organized<\/h3>\n\n\n\n<p>Idea management also involves organizing those ideas. To stay on track, it\u2019s best to keep them all in one central location, find a way to avoid duplicates, and make sense of them&nbsp;all.<\/p>\n\n\n\n<p>Here\u2019s a Canny board that shows different ideas, the number of votes and comments, potential MRR, status, and&nbsp;more.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"680\" height=\"1242\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-19.png\" alt=\"Canny board\" class=\"wp-image-4196 lazyload\" style=\"--smush-placeholder-width: 680px; --smush-placeholder-aspect-ratio: 680\/1242;width:650px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-how-to-manage-ideas\">How to manage ideas<\/h2>\n\n\n\n<p>If you\u2019ve tried jotting down ideas on napkins, notepads, spreadsheets, and making long lists of feature requests, you know how tedious that can get. In fact, that\u2019s exactly what <a href=\"https:\/\/canny.io\/case-studies\/missive\" target=\"_blank\" rel=\"noreferrer noopener\">Missive<\/a>, an email collaboration tool,&nbsp;faced.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cBefore Canny, we had a spreadsheet. For each request, we had an email, a name, and a link to that request. Once we shipped a feature, we had to manually go through the list and follow up with each person who requested this feature. It just wasn\u2019t&nbsp;scalable.\u201d<\/p>\n<cite>Philippe Lehoux, CEO at Missive<\/cite><\/blockquote>\n\n\n\n<p>But how exactly do you approach idea management? Do you just go around asking for new ideas? Let\u2019s go over some strategies that will help you bring the best ideas&nbsp;forward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-ideation\">Ideation<\/h3>\n\n\n\n<p>Ideation is the first step in idea management. It\u2019s the process of coming up with new ideas and concepts. In this step, you\u2019re trying to come up with creative solutions to problems or challenges. The goal of ideation is to produce a wide range of innovative&nbsp;ideas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-brainstorming\">Brainstorming<\/h4>\n\n\n\n<p>Brainstorming is a technique within ideation that you\u2019re probably familiar with. The goal is to throw as many ideas on the board as possible, as quickly as possible. During brainstorming, there are no bad&nbsp;ideas.<\/p>\n\n\n\n<p>Here\u2019s an example of a brainstorming session we had at Canny to come up with content&nbsp;ideas.<\/p>\n\n\n\n<p>We broke down ideas into existing, in the works, and future ones. We also had separate columns for existing well-performing content and what the product team is focusing on at the&nbsp;moment.<\/p>\n\n\n\n<p>Then we asked our team to suggest any ideas they could think of for each. After a quick brainstorming session, we discussed and voted on those ideas as a&nbsp;team.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1600\" height=\"642\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22.png\" alt=\"Content planning Figjam\" class=\"wp-image-4198 lazyload\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/642;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22.png 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22-768x308.png 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-22-1536x616.png 1536w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-mind-mapping\">Mind mapping<\/h4>\n\n\n\n<p>Another technique is mind mapping. It\u2019s a slightly more visual approach to ideation. When mind mapping, you\u2019re connecting similar ideas&nbsp;together.<\/p>\n\n\n\n<p>You can use a mind map after brainstorming and ideation. Once you have a central idea that you\u2019d like to develop further, you can create a diagram. Then, you link different concepts together using words, images, and&nbsp;symbols.<\/p>\n\n\n\n<p>From that central idea you\u2019ll create a diagram that shows the relationships between different&nbsp;ideas.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-idea-box\">Idea box<\/h4>\n\n\n\n<p>The idea box is exactly what it sounds like \u2013&nbsp;a box for ideas. You\u2019ve seen them before \u2013&nbsp;at reception desks, restaurant welcome counters, and even online. The purpose is to collect honest customer&nbsp;feedback.<\/p>\n\n\n\n<p>Instead of having a physical box with papers in it, you can do it with the help of a software tool. You can use <a href=\"https:\/\/canny.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">Canny<\/a> to collect, organize, and prioritize ideas all in one place. It\u2019s a modern and much more efficient take on an idea&nbsp;box!<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"max-width: 650px; margin: 0 auto;\"> <!--HubSpot Call-to-Action Code --> <span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <span class=\"hs-cta-node hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" id=\"hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--> <a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"hs-cta-img lazyload\" id=\"hs-cta-img-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" style=\"border-width:0px;\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa.png\" alt=\"New call-to-action\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/> <\/a> <\/span> <script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script> <script type=\"text\/javascript\"> hbspt.cta.load(5705808, 'e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script> <\/span> <!-- end HubSpot Call-to-Action Code --> <\/div>\n\n\n\n<p>Here\u2019s how ideas in Canny look like. All ideas are organized in boards. Each idea includes details, as well as room for our team to discuss ideas with our&nbsp;stakeholders.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1600\" height=\"880\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24.png\" alt=\"Ideas in Canny\" class=\"wp-image-4201 lazyload\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/880;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24.png 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24-768x422.png 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-24-1536x845.png 1536w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-idea-submission\">Idea submission<\/h3>\n\n\n\n<p>Now that we\u2019ve explored why you need to collect ideas and different ways of doing it, let\u2019s break down the&nbsp;logistics.<\/p>\n\n\n\n<p>It\u2019s very important to make it easy for your stakeholders to submit ideas. Otherwise, they won\u2019t do&nbsp;it!<\/p>\n\n\n\n<p>For example, have you ever received a survey that was glitching? How hard did you try to make it work? Probably not very hard. Even if there\u2019s an incentive to fill it out, you\u2019re probably very impatient when something&nbsp;glitches.<\/p>\n\n\n\n<p>The same thing happens to your users. Many customers want to share their opinion, but they don\u2019t know how or where to start. That\u2019s why you need to make idea submission easy, smooth, and very&nbsp;straightforward.<\/p>\n\n\n\n<p>With a dedicated idea management system, this becomes easy. For example, in Canny you can set up idea boards. You can then invite your users to submit ideas on each of your&nbsp;boards.&nbsp;<\/p>\n\n\n\n<p>Alternatively, you can submit requests on their&nbsp;behalf.&nbsp;<\/p>\n\n\n\n<p>Your users can see, upvote and comment on other ideas, get automatic updates when their requests have activity and&nbsp;more.<\/p>\n\n\n\n<p>Here\u2019s how you can <a href=\"https:\/\/help.canny.io\/en\/articles\/4968514-board-settings\" target=\"_blank\" rel=\"noreferrer noopener\">set up and customize a board in&nbsp;Canny<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1286\" height=\"1472\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM.png\" alt=\"Board settings in Canny\" class=\"wp-image-4209 lazyload\" style=\"--smush-placeholder-width: 1286px; --smush-placeholder-aspect-ratio: 1286\/1472;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM.png 1286w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/Screenshot-2023-04-28-at-2.00.03-PM-768x879.png 768w\" data-sizes=\"(max-width: 1286px) 100vw, 1286px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-idea-collection-evaluation\">Idea collection &amp; evaluation<\/h3>\n\n\n\n<p>After you\u2019ve created a way for users to send ideas your way, you need to process it all somehow. Let\u2019s break this down&nbsp;next.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-collecting\">Collecting<\/h4>\n\n\n\n<p>Stakeholders like your users, leads, team members, and investors, submit their ideas. Let\u2019s make sure that they don\u2019t go into a&nbsp;void.<\/p>\n\n\n\n<p>You need a way to collect and organize those ideas. Many of our clients used spreadsheets before and quickly found that all their feedback quickly got out of hand. With spreadsheets, there\u2019s no easy and quick way to sort those ideas, find and remove duplicates, figure out which ones are a priority, and keep customers in the&nbsp;loop.<\/p>\n\n\n\n<p>That\u2019s why it\u2019s important to set yourself up for success from the very&nbsp;beginning.<\/p>\n\n\n\n<p>Instead of a spreadsheet, try a dedicated idea management tool (like Canny). It\u2019ll help you aggregate all your feedback from different sources, and much&nbsp;more.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-evaluating\">Evaluating<\/h4>\n\n\n\n<p>We never get tired of repeating this \u2013&nbsp;not all ideas are created equal. Sure, you want to pay attention to each of your customers and their requests. And, you want to make everyone&nbsp;happy.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<center><iframe width=\"650\" height=\"315\" align=\"centre\" data-src=\"https:\/\/www.youtube.com\/embed\/XKws5Cpqk0M?si=WYfn7kviLUC9l8VL\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/center>\n\n\n\n<p>At the same time, it\u2019s easy to get lost in this innovation process and build something that won\u2019t make a huge difference in your&nbsp;business.<\/p>\n\n\n\n<p>That\u2019s why you need to evaluate each idea. You can look at things like time commitment, potential revenue, urgency, and so on. After you\u2019ve determined the factors that matter the most, you can come up with a formula that will help you evaluate each idea. There are many <a href=\"https:\/\/canny.io\/blog\/why-resource-optimization-is-critical-for-product-teams-in-2023\/\" target=\"_blank\" rel=\"noreferrer noopener\">prioritization models<\/a> you can use to help&nbsp;you.<\/p>\n\n\n\n<p>Ultimately, you want to pick the best idea. And you can do that by <a href=\"https:\/\/canny.io\/blog\/why-resource-optimization-is-critical-for-product-teams-in-2023\/\" target=\"_blank\" rel=\"noreferrer&nbsp;noopener\">prioritizing<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"aioseo-prioritizing\">Prioritizing<\/h4>\n\n\n\n<p>Ideas pile up quickly. And selecting the best ones to work on is no easy task. But there are different methods that can&nbsp;help.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Popular&nbsp;ideas<\/strong><\/li>\n<\/ol>\n\n\n\n<p>When you get the same request multiple times, it\u2019s a clear sign that you should pay attention to it. If you\u2019re using a tool that lets your users upvote an idea, that becomes very&nbsp;clear.<\/p>\n\n\n\n<p>Also, figure out who exactly is requesting those features. And how valuable those clients are. For example, if an idea has 100 upvotes, but 80 of those 100 are non-paying users, perhaps it\u2019s not as worthwhile as you&nbsp;thought.<\/p>\n\n\n\n<p>In Canny, you can actually build segments of users based on any criteria you want. That way, you can easily see what your highest priority users&nbsp;want.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<center><iframe width=\"650\" height=\"315\" align=\"centre\" data-src=\"https:\/\/www.youtube.com\/embed\/qIncgzv9t2E?si=UkdWzhgKbJ_jtWJV\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/center>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Potential&nbsp;revenue<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Sometimes, leads don\u2019t convert if you\u2019re missing a certain feature. If your <a href=\"https:\/\/canny.io\/blog\/why-sales-need-to-be-involved-in-product-prioritization\/\" target=\"_blank\" rel=\"noreferrer noopener\">sales team is openly communicating this to the product team<\/a>, you can assess the revenue potential of every feature. And then you\u2019ll understand how much it may cost you not to build a certain&nbsp;feature.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Churn&nbsp;impact<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Don\u2019t forget about your current customers! If they\u2019re asking for something and you don\u2019t deliver, they can find a solution elsewhere. So always try to assess how likely your clients are to churn if their idea isn\u2019t implemented. And how valuable those clients are to your&nbsp;business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-prioritization-frameworks\">Prioritization frameworks<\/h3>\n\n\n\n<p>To go even deeper with prioritization, you can use prioritization frameworks (RICE, Kano, ICE and others). Prioritization factors within those frameworks can and will vary from company to company. But the key here is to <strong>consistently evaluate ideas against your&nbsp;goals<\/strong>.&nbsp;<\/p>\n\n\n\n<p>As we mentioned before, feedback plays a huge role here. Only when you actively collect user feedback can you evaluate each idea and move forward. Knowing what&#8217;s important to your customers (and which customers specifically) and why is critical to evaluating&nbsp;ideas.<\/p>\n\n\n\n<p>Here\u2019s a prioritization method we use at Canny. The first column lists impact factors \u2013&nbsp;what affects our decision. For example, will this idea help customer retention? Does it improve our product roadmap? What\u2019s the&nbsp;potential&nbsp;MRR?<\/p>\n\n\n\n<p>Then we select how we want to score each factor \u2013&nbsp;votes, stars, checkbox (yes\/no), etc. We also select a segment that this affects. We choose how we calculate it and what weight each factor has. Then Canny calculates the score for us using the weighted score&nbsp;model.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1600\" height=\"1214\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25.png\" alt=\"Canny prioritization score formula\" class=\"wp-image-4202 lazyload\" style=\"--smush-placeholder-width: 1600px; --smush-placeholder-aspect-ratio: 1600\/1214;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25.png 1600w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25-768x583.png 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-25-1536x1165.png 1536w\" data-sizes=\"(max-width: 1600px) 100vw, 1600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-idea-management-tools\">Idea management tools<\/h2>\n\n\n\n<p>We\u2019ve mentioned a few ways of managing&nbsp;ideas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spreadsheets and&nbsp;lists<\/li>\n\n\n\n<li>Feedback&nbsp;forms<\/li>\n\n\n\n<li>Project management&nbsp;tools<\/li>\n\n\n\n<li>Dedicated idea management&nbsp;tools<\/li>\n<\/ul>\n\n\n\n<p>Many teams start with simple <strong>spreadsheets<\/strong> to track ideas. It\u2019s a no-brainer at the beginning, but it gets hard to manage over time. Especially when you get a few people suggesting the same idea or when you need to manually follow up with them. It\u2019s also difficult to pull in data about the person who sent the idea. And, you definitely can\u2019t discuss ideas with&nbsp;stakeholders.<\/p>\n\n\n\n<p>Using <strong>list-making tools and boards<\/strong> like Trello is a step up, but ultimately they aren\u2019t perfectly suited for idea management. They often have similar limitations as&nbsp;spreadsheets.&nbsp;<\/p>\n\n\n\n<p><strong>Project management tools<\/strong> allow you to keep lists as well. However, they\u2019re not built for idea management, so the functionality is very limited. For example, you can\u2019t really build a community with your users through a project management tool. After you\u2019ve selected the ideas to work on, you can send them to a project management tool. But these tools aren\u2019t the best for&nbsp;ideation.&nbsp;<\/p>\n\n\n\n<p><strong>Feedback forms <\/strong>are similar \u2013&nbsp;they invite users to submit ideas, but on their own, they don\u2019t allow you to easily process that feedback. You end up with some version of a spreadsheet again. You need a feedback form, but you also have to find a solution to house that&nbsp;feedback.<\/p>\n\n\n\n<p>That\u2019s why a <a href=\"https:\/\/canny.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">dedicated idea management tool like Canny<\/a> is your best bet. If you\u2019re serious about driving innovation, delighting your customers, and building \u200cfeatures that really matter to your audience, consider&nbsp;Canny.<\/p>\n\n\n\n<p>Here\u2019s an example of how we got and implemented an idea for our latest integration (with&nbsp;Asana):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Received an idea from a&nbsp;user<\/li>\n\n\n\n<li>Saw many users upvote, request, and comment on this&nbsp;idea<\/li>\n\n\n\n<li>Evaluated it using a weighted score method within&nbsp;Canny<\/li>\n\n\n\n<li>Noticed great potential and added it to the&nbsp;roadmap<\/li>\n\n\n\n<li>Set deadlines, collaborated with engineers and designers to build&nbsp;it<\/li>\n\n\n\n<li>Kept our users in the loop on the&nbsp;progress<\/li>\n\n\n\n<li>Submitted the project to Asana\u2019s&nbsp;team<\/li>\n\n\n\n<li>Shipped the&nbsp;integration<\/li>\n\n\n\n<li>Announced it through Canny\u2019s&nbsp;changelog<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"732\" height=\"1078\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-20.png\" alt=\"Canny and Asana integration\" class=\"wp-image-4197 lazyload\" style=\"--smush-placeholder-width: 732px; --smush-placeholder-aspect-ratio: 732\/1078;width:650px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-collaborative-idea-management\">Collaborative idea management<\/h2>\n\n\n\n<p>When you\u2019re working through ideas, don\u2019t do it all alone. Invite your customers and team members to leave feedback. Also, empower your sales and success teams to gather feedback from current and potential customers. This will help guide your product&nbsp;development.<\/p>\n\n\n\n<p>When everyone\u2019s on the same page around feedback, you can benefit from collective intelligence. In other words, two minds (or many!) are better than one. If you\u2019re striving for open innovation, collaborate with your users, teams, and even&nbsp;leads.<\/p>\n\n\n\n<p>A tool like Canny helps you foster that collaboration. With an idea management platform, you can create communities centered around certain ideas. By encouraging discussion around these ideas, you can ultimately create better&nbsp;products.<\/p>\n\n\n\n<p>Here\u2019s an example of an idea within Canny and an internal discussion under&nbsp;it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1102\" height=\"1098\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23.png\" alt=\"Idea in Canny with internal discussion\" class=\"wp-image-4200 lazyload\" style=\"--smush-placeholder-width: 1102px; --smush-placeholder-aspect-ratio: 1102\/1098;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23.png 1102w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23-150x150.png 150w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/05\/image-23-768x765.png 768w\" data-sizes=\"(max-width: 1102px) 100vw, 1102px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-implementation-and-project-management\">Implementation and project management<\/h2>\n\n\n\n<p>After you\u2019ve gathered and analyzed different ideas, it\u2019s time to build them. Usually, project and product managers coordinate the whole project and involve developers, designers, and other team members. Let\u2019s go over this&nbsp;process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-product-managers-role\">Product manager&#8217;s role<\/h3>\n\n\n\n<p>The product manager&#8217;s role in idea implementation&nbsp;includes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Defining the product vision and&nbsp;strategy<\/li>\n\n\n\n<li>Identifying and <a href=\"https:\/\/canny.io\/blog\/prioritization-feature-development-canny\/\" data-wpil-monitor-id=\"22\">prioritizing features<\/a> to be developed (based on idea&nbsp;management)<\/li>\n\n\n\n<li>Communicating with stakeholders to gather requirements and&nbsp;feedback<\/li>\n\n\n\n<li>Creating and maintaining a <a href=\"https:\/\/canny.io\/blog\/roadmap-prioritization-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">product&nbsp;roadmap<\/a><\/li>\n\n\n\n<li>Collaborating with different teams to execute the&nbsp;roadmap<\/li>\n\n\n\n<li>Tracking and analyzing product performance&nbsp;metrics<\/li>\n\n\n\n<li>Making data-driven decisions to improve the&nbsp;product<\/li>\n\n\n\n<li>Continuously iterating and improving the product based on user feedback and market&nbsp;trends<\/li>\n<\/ol>\n\n\n\n<p>There are many other people involved in this process too. Let\u2019s discuss the entire&nbsp;process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"aioseo-product-development-process\">Product development process<\/h3>\n\n\n\n<p>The product development process typically includes the following&nbsp;stages:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Idea generation and&nbsp;research<\/li>\n\n\n\n<li>Concept development and&nbsp;prototyping<\/li>\n\n\n\n<li>Design and&nbsp;engineering<\/li>\n\n\n\n<li>Testing and&nbsp;validation<\/li>\n\n\n\n<li>Launch and&nbsp;marketing<\/li>\n\n\n\n<li>Post-launch monitoring and&nbsp;iteration<\/li>\n<\/ol>\n\n\n\n<p>Product managers oversee the entire process and keep everyone on&nbsp;track.<\/p>\n\n\n\n<p>Don\u2019t forget to involve other stakeholders in this process! In&nbsp;particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers&nbsp;\u2013&nbsp;you\u2019re building it for them, so always consider their opinion&nbsp;first<\/li>\n\n\n\n<li>Employees \u2013&nbsp;they\u2019re the closest to the product and likely have some&nbsp;ideas<\/li>\n\n\n\n<li>Partners\/suppliers \u2013&nbsp;they know the industry and can suggest something you haven\u2019t thought&nbsp;of<\/li>\n\n\n\n<li>Leadership \u2013 make sure your projects are aligned with their&nbsp;vision<\/li>\n\n\n\n<li>Expert consultants \u2013 you can get a fresh outside perspective that&nbsp;way<\/li>\n\n\n\n<li>Investors \u2013&nbsp;they can give you market trend insights and a different outside&nbsp;perspective<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s easy to get lost in all of these ideas, though. So set yourself up for success from the beginning \u2013 find a way to stay organized. A dedicated idea management system can&nbsp;help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-innovation\">Innovation<\/h2>\n\n\n\n<p>It may seem like product management and development is strict and timeline-heavy. Where does innovation happen? Is there even room for&nbsp;creativity?<\/p>\n\n\n\n<p>In reality, projects rarely follow these processes to a T. And in our experience, the majority of innovation happens at the very beginning \u2013&nbsp;when we gather user feedback and ideas. When we open up and welcome any and all ideas, we often get something really good out of it. Of course, those ideas go through many iterations in the&nbsp;process.<\/p>\n\n\n\n<p>By collecting ideas from all sources, you can stay ahead of the curve. And feedback can help you with that. Innovation is born out of ideas and feedback. Then project management helps you implement those&nbsp;ideas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-small-businesses-and-idea-management\">Small businesses and idea management<\/h2>\n\n\n\n<p>Many teams (including ours!) are pretty small. You may not have a dedicated person for each role we\u2019ve outlined. And that\u2019s totally OK! Just a few years ago, Canny only had two people \u2013&nbsp;our founders, Sarah and Andrew. But that didn\u2019t stop them from welcoming and managing ideas from their&nbsp;community.<\/p>\n\n\n\n<p>By inviting your stakeholders to help you with ideation, you can get a lot of&nbsp;help.<\/p>\n\n\n\n<p>Canny has put user feedback at its core right from the beginning. We believe that contributed to our&nbsp;success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-communicating-progress-with-stakeholders\">Communicating progress with stakeholders<\/h2>\n\n\n\n<p>As you\u2019re going through the idea management process, it\u2019s very important to keep your clients, team members, and other stakeholders in the loop. It\u2019s easy to lose track of the updates,&nbsp;though.<\/p>\n\n\n\n<p>That\u2019s why in Canny we built <a href=\"https:\/\/canny.io\/blog\/canny-changelog\/\" target=\"_blank\" rel=\"noreferrer noopener\">an automatic way to close the feedback loop<\/a>. When the status of a certain submitted idea changes, everyone who\u2019s involved gets an update. This simplifies communication and automates something that\u2019s easy to&nbsp;forget.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">AI and idea management<\/h2>\n\n\n\n<p>AI transforms idea management into a more powerful tool for innovation. Here&#8217;s&nbsp;how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automates collection. AI quickly sorts and organizes ideas. It finds duplicates and spots promising&nbsp;ones.<\/li>\n\n\n\n<li>Improves evaluation. It uses data to predict idea success. Then, it can produce a ranked list based on&nbsp;potential.<\/li>\n\n\n\n<li>Boosts creativity. AI can suggest new ideas and help think outside the&nbsp;box.<\/li>\n\n\n\n<li>Enhances feedback. It analyzes comments for insights. It also keeps everyone in the loop on idea&nbsp;progress.<\/li>\n\n\n\n<li>Forecasts trends. AI can spot upcoming needs and trends early. It keeps your innovations ahead of the&nbsp;curve.<\/li>\n\n\n\n<li>Streamlines development. AI predicts project needs and monitors progress in&nbsp;real-time.<\/li>\n<\/ul>\n\n\n\n<p>Bottom line: AI in idea management isn&#8217;t just efficient; it&#8217;s a game-changer. It makes collecting, evaluating, and implementing ideas easier and more effective. With AI, you&#8217;re not just managing ideas, you&#8217;re setting them up for&nbsp;success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"aioseo-conclusion-why-idea-management-is-important\">Conclusion: why idea management is important<\/h2>\n\n\n\n<p>Idea management is a major driver of innovation. When you gather insights from your customers and your teams, you can figure out how to move forward. These valuable insights will indicate any gaps in your current flow and help you build a better product process. That\u2019s why you should really invest in idea management within your&nbsp;organization.<\/p>\n\n\n\n<p>We hope that this idea management guide was helpful! Follow us for more useful product management tips and start building better products&nbsp;today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To drive progress, you need ideas. A scientific and structured approach to collecting ideas is called idea management. That\u2019s exactly what this blog post is about!<\/p>\n","protected":false},"author":26,"featured_media":4204,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[168,74,165,170,171,72,175,174,167,166,169,37,173,172,176,15],"class_list":["post-4195","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-brainstorming","tag-changelog","tag-guide","tag-idea-box","tag-idea-collection","tag-idea-management","tag-idea-management-tool","tag-idea-management-tools","tag-ideation","tag-innovation","tag-mind-mapping","tag-prioritization","tag-prioritization-frameworks","tag-prioritizing","tag-product-development","tag-product-management"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is idea management? 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