{"id":5309,"date":"2023-12-21T05:37:00","date_gmt":"2023-12-21T10:37:00","guid":{"rendered":"https:\/\/canny.io\/blog\/?p=5309"},"modified":"2024-10-29T19:49:25","modified_gmt":"2024-10-29T23:49:25","slug":"product-management-dashboard","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/product-management-dashboard\/","title":{"rendered":"Product management dashboard: how to track your product&#8217;s performance\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Product management is a complex task. It includes overseeing the entire product lifecycle. It also involves development, production, marketing, sales, and <a href=\"https:\/\/canny.io\/blog\/ignore-user-feedback\/\">user feedback<\/a>. That means collecting and analyzing <em>a lot<\/em> of data to make informed decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is where product dashboards come in. You can get a bird\u2019s-eye view of your relevant KPIs and any key metric. But what should a product management dashboard include? And how do you use it to track product performance? This post will explain everything you need to know.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">What is a product management dashboard?<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"536\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/Dashboard.avif\" alt=\"Product management dashboard\" class=\"wp-image-5591\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/Dashboard.avif 936w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/Dashboard-768x440.avif 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.slideteam.net\/project-product-management-playbook-project-management-dashboard.html\" target=\"_blank\" rel=\"noreferrer noopener\">Slideteam<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A product management dashboard brings together product data from your business systems. The visual display allows you and your product manager to view and track specific product metrics. Instead of searching for information within separate systems, dashboards provide a centralized overview.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s an example. Do you want to get data on product quality and usage? And maybe you&#8217;re also interested in seeing how customer loyalty is performing? A product dashboard can help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dashboards also help your product team make data-driven decisions based on product analytics. For example, if you want to get data on product quality and usage, but are also interested in seeing how customer loyalty is performing, a product dashboard can help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The main components of a dashboard will differ depending on product type and what you\u2019re trying to find out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the right dashboard, you can also discover how your actions affect your product management metrics. Data in a visual format is easier to interpret. So this is ideal when you\u2019re sharing it with stakeholders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now for the technical bit \u2014 how does a product management dashboard work?<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>It moves raw data from different sources<\/li>\n\n\n\n<li>It transforms data into a usable resource<\/li>\n\n\n\n<li>It loads data into a database for end-users<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, a product management dashboard can be a great tool. Next, we\u2019ll take a look at how it can help with your product performance and how you can get the most out of your data.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"742\" height=\"451\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/12\/Benefits.avif\" alt=\"Benefits of product management dashboard\" class=\"wp-image-5592\" style=\"width:650px\"\/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.selecthub.com\/business-intelligence\/businesses-need-dashboard-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Selecthub<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to track your product&#8217;s performance&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Using a product management dashboard can be a great way to track your product performance. Here are a few things to consider to make sure that you achieve your goals and you can consistently improve.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Understand your goals<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Before you get started on a product management dashboard, you need to know what you want to achieve. Look at your business objectives and how product management affects them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Set specific and measurable goals for your product development. For example, let\u2019s say you want to increase the conversion rate associated with the launch of a new product. You choose to put a figure and a timeframe, such as an increase of 10% in six months. Now, you\u2019re ready to move on to the next step.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Check your data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your dashboard won\u2019t be able to give your product management team the actionable insights they need without reliable data. Identify where you\u2019ll source the different types of data from. Consider how data currently flows between tools and systems. Are there any gaps in your information? Is all your data current and verifiable? Only working with trusted, accurate data can help you make the most of your product management dashboard.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Choose your KPIs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The key to an effective product management dashboard is to keep it simple. Don\u2019t pull in every scrap of data, or the dashboard will get cluttered. Narrow your focus to the most relevant product management KPIs. For example:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Customer KPIs<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/canny.io\/blog\/customer-satisfaction-metrics\/\">Customer Satisfaction Score\/Net Promoter Score<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/canny.io\/blog\/feedback-management-customer-retention\/\">Customer retention<\/a> rate\/churn rate<\/li>\n\n\n\n<li>Customer acquisition cost<\/li>\n\n\n\n<li>Customer lifetime value<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Product quality KPIs<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Speed of development<\/li>\n\n\n\n<li>Active defect rate<\/li>\n\n\n\n<li>Number of support tickets per month<\/li>\n\n\n\n<li>Uptime (for digital products)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Product usage\/user engagement KPIs<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active monthly users<\/li>\n\n\n\n<li>Average session duration<\/li>\n\n\n\n<li>Time to adopt<\/li>\n\n\n\n<li>Product feature metrics<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Business performance KPIs<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monthly recurring revenue<\/li>\n\n\n\n<li>Average revenue per user<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1184\" height=\"844\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/PM-KPIs.avif\" alt=\"Product management KPIs\" class=\"wp-image-5593\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/PM-KPIs.avif 1184w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/PM-KPIs-768x547.avif 768w\" sizes=\"auto, (max-width: 1184px) 100vw, 1184px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/blog.gitnux.com\/product-management-kpis\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gitnux.com<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Create your dashboard<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve chosen your KPIs, create your product dashboard. There are several pre-built software solutions on the market, but you may also choose to build one from scratch for full customization. In this case, you\u2019ll need specific tools. Think about data collection, data warehousing and integrations, and data visualization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1 \u2013 data collection. <\/strong>Gather the sources you\u2019re going to use. For instance, you might be taking website data from Google Analytics and sales data from your CRM tool.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2 \u2013 create a mock-up. <\/strong>This should focus on how you want the arrangement of the data to look in the final dashboard. You can do this with a simple spreadsheet. Its purpose is to act as a basic draft to work from.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3 \u2013 data integration. <\/strong>Don\u2019t worry too much about the technicalities. You don\u2019t need to get into debating the merits of <a href=\"https:\/\/www.databricks.com\/glossary\/extract-transform-load\" target=\"_blank\" rel=\"noreferrer noopener\">ETL vs ELT<\/a> at this point. Use your existing data warehouse framework to feed the data through.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4 \u2013 data visualization. <\/strong>You need your product analytics dashboard to be clear and easily decipherable.<strong> <\/strong>You can use a tool like Google Data Studio to present the data in an easily digestible form.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can also create individual reports to feed into the dashboard. You should be able to create charts, filters, and extra columns.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can arrange the display to suit your needs, too. For example, you might perform a <a href=\"https:\/\/www.databricks.com\/blog\/2018\/11\/01\/sql-pivot-converting-rows-to-columns.html\" target=\"_blank\" rel=\"noreferrer noopener\">SQL pivot row to column<\/a> conversion. This turns the unique values from one column into individual columns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Integrate your systems<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1202\" height=\"679\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/unnamed.avif\" alt=\"Voom's product management dashboard\" class=\"wp-image-5594\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/unnamed.avif 1202w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/01\/unnamed-768x434.avif 768w\" sizes=\"auto, (max-width: 1202px) 100vw, 1202px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/theproductmanager.com\/\">The Product Manager<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some <a href=\"https:\/\/canny.io\/blog\/best-product-management-software\/\" data-wpil-monitor-id=\"1\">product management software<\/a> covers all aspects of the process. Other tools focus on one aspect, like customer satisfaction, revenue, or user behavior, for example.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These come with built-in integrations, so you can bring many data points together. For instance, you might pull in data from your CRM, SEO analytics, and <a href=\"https:\/\/www.magestore.com\/features\/magento-inventory-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory software<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You could also use Supermetrics to automate data extraction and transformation. <a href=\"https:\/\/whatagraph.com\/blog\/articles\/what-is-supermetrics\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is Supermetrics<\/a>? It\u2019s an API software that connects data from two programs and loads it into a data warehouse.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Share with others<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Make sure your dashboard is shareable and accessible. That way, product managers, team members, and stakeholders can view it.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The dashboard design should be clear and user-friendly. Take time to train users on how to interpret the data and make the most of it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Keep measuring progress<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A product management dashboard isn\u2019t something you can set up and forget. You must check it on a regular basis to see real-time data and patterns over a period of time. That way, you can spot problems before they blow up and find ways to improve your product strategy and overall product success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s also worth running an audit trail to track your processes. <a href=\"https:\/\/www.auditboard.com\/blog\/what-is-an-audit-trail\/\" target=\"_blank\" rel=\"noreferrer noopener\">What is an audit trail<\/a>? It\u2019s a chronological record that tracks all events in a project. You can look back and see how well everything worked and verify data accuracy.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"874\" height=\"622\" src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/12\/audit-trail.avif\" alt=\"Audit trail\" class=\"wp-image-5595\" style=\"width:650px\" srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/12\/audit-trail.avif 874w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2023\/12\/audit-trail-768x547.avif 768w\" sizes=\"auto, (max-width: 874px) 100vw, 874px\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.wallstreetmojo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">wallstreetmojo.com<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Improve performance with a product management dashboard<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A custom dashboard is the most efficient way to handle product management performance tracking. With relevant business metrics in one place, you can make informed product decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Want to boost your product career? Check out the<a href=\"https:\/\/canny.io\/blog\/best-product-management-certifications\/\"> top product management certifications<\/a>. <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Product management dashboards save time and reduce manual work. They also help to <a href=\"https:\/\/canny.io\/blog\/3-easy-ways-to-break-down-silos-between-product-and-sales-orgs\/\">break down silos<\/a> by making crucial information available to all stakeholders regardless of what team they work in. The data is accessible, and the visual format is easy to understand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You might use a pre-built solution or create a dashboard from scratch. Either way, you\u2019ll be able to provide better user experiences. And you&#8217;ll meet your product management goals.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product managers have a lot of data to juggle. How do you keep track of all the KPIs and metrics? With a product management dashboard.<\/p>\n","protected":false},"author":37,"featured_media":5415,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[33,21,444,442,441,443,439,440,176,15,438,10,77],"class_list":["post-5309","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-advice","tag-audit","tag-audit-trail","tag-dashboard","tag-data","tag-data-visualization","tag-kpi","tag-kpis","tag-product-development","tag-product-management","tag-product-management-dashboard","tag-product-manager","tag-user-feedback"],"aioseo_notices":[],"modified_by":"Eric Hoppe","_links":{"self":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/5309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/comments?post=5309"}],"version-history":[{"count":10,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/5309\/revisions"}],"predecessor-version":[{"id":8048,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/posts\/5309\/revisions\/8048"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/media\/5415"}],"wp:attachment":[{"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/media?parent=5309"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/categories?post=5309"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/canny.io\/blog\/wp-json\/wp\/v2\/tags?post=5309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}