{"id":7477,"date":"2024-08-08T06:19:00","date_gmt":"2024-08-08T10:19:00","guid":{"rendered":"https:\/\/canny.io\/blog\/?p=7477"},"modified":"2024-08-08T14:35:01","modified_gmt":"2024-08-08T18:35:01","slug":"unconventional-product-management-strategies","status":"publish","type":"post","link":"https:\/\/canny.io\/blog\/unconventional-product-management-strategies\/","title":{"rendered":"7 fresh product management tactics from 18 product&nbsp;experts"},"content":{"rendered":"\n<p>Product management is a relatively new field. It originated in the <a href=\"https:\/\/productschool.com\/blog\/product-strategy\/product-management-90s-vs-2020\" target=\"_blank\" rel=\"noreferrer noopener\">1930s<\/a> and was a part of marketing. Neil McElroy from Procter &amp; Gamble wrote a famous company-wide <a href=\"https:\/\/brandingstrategyinsider.com\/great-moments-in-branding-neil-mcelroy-memo\/#.XiGcEFNKjMI\" target=\"_blank\" rel=\"noreferrer noopener\">memo about brand management principles<\/a>, which incorporated the tasks of a product&nbsp;manager.<\/p>\n\n\n\n<p>In just under 100 years, product management has seen many changes. It\u2019s become increasingly more technical. Today, some PMs work closer with engineers than with marketing, and many need to know basic&nbsp;coding.<\/p>\n\n\n\n<p>Technology, business, and the product world will always evolve. Your users, competitors, and the industry will also change. To stay competitive and relevant, you need to&nbsp;innovate.<\/p>\n\n\n\n<p>There are many tried-and-true PM tactics that can help you drive innovation. But, we want to encourage you to look beyond&nbsp;them.<\/p>\n\n\n\n<p>We asked 18 product leaders to share unconventional product management strategies they use. Let\u2019s explore their ideas and insights in this blog&nbsp;post.<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why do we need new and unconventional approaches?<\/strong><\/h2>\n\n\n\n<p>First of all, &#8220;if it&#8217;s not broken, don&#8217;t fix it.&#8221; There are many outstanding and sound <a href=\"https:\/\/canny.io\/blog\/product-prioritization-frameworks\/\">product management frameworks<\/a> out there. You don&#8217;t have to change just for the sake of&nbsp;changing.<\/p>\n\n\n\n<p>Still, remember that things around you will always&nbsp;evolve.<\/p>\n\n\n\n<p>Many experts discuss how <a href=\"https:\/\/canny.io\/blog\/how-saas-can-use-ai\/\">AI is changing product management<\/a>. Some worry that<a href=\"https:\/\/www.lennysnewsletter.com\/p\/how-close-is-ai-to-replacing-product\" target=\"_blank\" rel=\"noreferrer noopener\"> AI will replace PMs<\/a>, while others are excited about <a href=\"https:\/\/canny.io\/blog\/introducing-autopilot\/\">AI helping them uncover powerful&nbsp;insights<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The integration of AI into product management has been nothing short of transformative. An advanced AI algorithm can sift through vast datasets and decipher intricate customer behavior and&nbsp;preferences.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/kamilrejent\/?originalSubdomain=pl\" target=\"_blank\" rel=\"noreferrer noopener\">Kamil Rejent<\/a>, CEO at <a href=\"https:\/\/survicate.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Survicate<\/a><\/cite><\/blockquote>\n\n\n\n<p><strong>The bottom line<\/strong>: you need to&nbsp;adapt.<\/p>\n\n\n\n<p><strong>The good news<\/strong>: you can use frameworks that serve you well and still explore new ideas. You don&#8217;t have to abandon your tried-and-tested methods, especially if they deliver results. At the same time, we encourage you to challenge the status quo (even a little bit). Who knows \u2013 maybe you&#8217;ll find the next big breakthrough in these unconventional&nbsp;tactics.<\/p>\n\n\n\n<p>As you discover new frameworks, keep this in&nbsp;mind.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cIt&#8217;s not about the framework itself. It\u2019s about fixing the right problems in our process. It&#8217;s easy to get caught up in the latest, shiny new framework. But it is important to stay focused on what needs improving in our own&nbsp;backyard.<\/p>\n\n\n\n<p>So, whether it&#8217;s a traditional framework or an unconventional approach, the key is to pick what works best for our unique&nbsp;challenges.\u201d<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/elisa-daniela-montanari-49263869\/\" target=\"_blank\" rel=\"noreferrer noopener\">Elisa Montanari<\/a>, head of organic growth and website strategy at <a href=\"https:\/\/www.wrike.com\/vaq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wrike<\/a><\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Potential issues with popular frameworks<\/strong><\/h2>\n\n\n\n<p>Many traditional frameworks work really well. Our clients, partners, and even our team use them! Here&#8217;s <a href=\"https:\/\/canny.io\/blog\/prioritization-feature-development-canny\/\">how we prioritize feature requests<\/a>, for example (using weighted&nbsp;scoring).<\/p>\n\n\n\n<p>However, we know that &#8220;<a href=\"https:\/\/marshallgoldsmith.com\/book-page-what-got-you-here\/\" target=\"_blank\" rel=\"noreferrer noopener\">what got us here won&#8217;t get us there<\/a>&#8221; (to the next stage of our business). So we keep using what&#8217;s working but always look for new and interesting ideas. We also try to apply strategic thinking and critically assess how we&#8217;ve done things so&nbsp;far.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Some businesses or people get &#8216;stuck in the mud&#8217; regarding how things are done. When they resist changing processes and ways of thinking, they rarely meet their full&nbsp;potential.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/claregarrity\/\" target=\"_blank\" rel=\"noreferrer noopener\">Clare Garrity<\/a>, operations at <a href=\"https:\/\/canny.io\/\" target=\"_blank\" rel=\"noreferrer noopener\">Canny<\/a><\/cite><\/blockquote>\n\n\n\n<p>Well-known product management frameworks are popular for a reason. But they do have some&nbsp;drawbacks.<\/p>\n\n\n\n<p>Here are some potential issues with conventional approaches to product management. They&nbsp;sometimes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Get&nbsp;outdated<\/li>\n\n\n\n<li>Become very complex, rigid, linear, and&nbsp;inflexible<\/li>\n\n\n\n<li>Slow down feedback&nbsp;loops<\/li>\n\n\n\n<li>Separate teams instead of uniting&nbsp;them<\/li>\n\n\n\n<li>Don\u2019t work for all your&nbsp;tasks<\/li>\n<\/ul>\n\n\n\n<p>Let&#8217;s look at the <a href=\"https:\/\/www.atlassian.com\/agile\/project-management\/waterfall-methodology\" target=\"_blank\" rel=\"noreferrer noopener\">Waterfall method<\/a>, for example. It\u2019s a project management framework that product managers use&nbsp;too.<\/p>\n\n\n\n<p>Waterfall is one of the earliest frameworks that follows a linear and sequential approach. Each project stage informs the next one \u2013 it cascades down like a&nbsp;waterfall.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1480\" height=\"774\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/What-Is-Waterfall-Methodology.webp\" alt=\"Waterfall methodology illustration\" class=\"wp-image-7478 lazyload\" style=\"--smush-placeholder-width: 1480px; --smush-placeholder-aspect-ratio: 1480\/774;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/What-Is-Waterfall-Methodology.webp 1480w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/What-Is-Waterfall-Methodology-768x402.webp 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/What-Is-Waterfall-Methodology-209x110.webp 209w\" data-sizes=\"(max-width: 1480px) 100vw, 1480px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Souce: <a href=\"https:\/\/apifuse.io\/blog\/agile-vs-waterfall-methodology\/\" target=\"_blank\" rel=\"noreferrer noopener\">Apifuse<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<p>Waterfall has many benefits, such&nbsp;as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear project&nbsp;structure<\/li>\n\n\n\n<li>Fixed&nbsp;costs<\/li>\n\n\n\n<li>Simplified progress&nbsp;tracking<\/li>\n\n\n\n<li>A repeatable&nbsp;process<\/li>\n<\/ul>\n\n\n\n<p>Here&#8217;s where it falls&nbsp;short.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The team must complete each phase before moving on to the next.&nbsp; This extends the development cycle \u2013&nbsp;if you need to change something, you need to start over with each phase. This increases costs and leads to delays. That\u2019s why adjusting the project plan mid-process is often not feasible. As a result, a product may no longer meet current market demands or use the latest technology by launch&nbsp;time.<\/li>\n\n\n\n<li>Typically, you can&#8217;t integrate <a href=\"https:\/\/canny.io\/blog\/feedback-programs\/\">feedback<\/a> until the end of the process. This long feedback loop can prevent you from iterating&nbsp;quickly.<\/li>\n\n\n\n<li>Different teams work on their respective phases independently. This separation can lead to communication gaps, misaligned objectives, and a lack of&nbsp;collaboration.<\/li>\n<\/ol>\n\n\n\n<p>This is why the <a href=\"https:\/\/canny.io\/blog\/agile-product-management-skills\/\">Agile framework<\/a> came along \u2013 to propose a new approach that will fix these&nbsp;issues.<\/p>\n\n\n\n<p>Let&#8217;s explore more tactics you might&#8217;ve not heard&nbsp;of.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Pretotyping<\/h2>\n\n\n\n<p>No, this isn&#8217;t a typo \ud83d\ude42 You&#8217;ve heard of <a href=\"https:\/\/www.interaction-design.org\/literature\/topics\/prototyping\" target=\"_blank\" rel=\"noreferrer noopener\">prototyping<\/a> \u2013 a design process that creates a mock-up for&nbsp;testing.<\/p>\n\n\n\n<p>Pretotyping takes a step back. It&#8217;s about creating simulated versions of products to gather feedback before full development. In other words, pretotyping happens <em>before<\/em>&nbsp;prototyping.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1720\" height=\"1006\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/images.webp\" alt=\"Pretotype versus prototype\" class=\"wp-image-7479 lazyload\" style=\"--smush-placeholder-width: 1720px; --smush-placeholder-aspect-ratio: 1720\/1006;width:650px;height:auto\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/images.webp 1720w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/images-768x449.webp 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/images-1536x898.webp 1536w\" data-sizes=\"(max-width: 1720px) 100vw, 1720px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.toptal.com\/project-managers\/it\/pretotyping\" target=\"_blank\" rel=\"noreferrer noopener\">Toptal<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Pretotyping is a set of tools, techniques, and tactics that help you validate any idea for a new&nbsp;product.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/albertosavoia\/\" target=\"_blank\" rel=\"noreferrer noopener\">Alberto Savoia<\/a>, Google&#8217;s first engineering director\u200b, author of <a href=\"https:\/\/www.amazon.ca\/Right-Many-Ideas-Yours-Succeed\/dp\/0062884654\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;The Right It&#8221;<\/a><\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<p><strong>Goals:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gauge interest before investing in&nbsp;development<\/li>\n\n\n\n<li>Validate&nbsp;assumptions<\/li>\n\n\n\n<li>Determine the probability of product&nbsp;success<\/li>\n<\/ul>\n\n\n\n<p>A pretotype is meant to be a quick experiment. You want to test your ideas with the minimum amount of money, time, and effort. Here&#8217;s how you could do&nbsp;it.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Pick one <strong>key&nbsp;assumption<\/strong>.<\/li>\n\n\n\n<li>Choose a <strong>pretotype<\/strong>. Alberto Savoia offers the following&nbsp;options.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"2000\" height=\"1294\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-06-at-12.05.39\u202fPM.webp\" alt=\"Pretotyping\" class=\"wp-image-7495 lazyload\" style=\"--smush-placeholder-width: 2000px; --smush-placeholder-aspect-ratio: 2000\/1294;width:850px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-06-at-12.05.39\u202fPM.webp 2000w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-06-at-12.05.39\u202fPM-768x497.webp 768w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-06-at-12.05.39\u202fPM-1536x994.webp 1536w\" data-sizes=\"(max-width: 2000px) 100vw, 2000px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.pretotyping.org\/uploads\/1\/4\/0\/9\/14099067\/pretotyping_quick_reference_ms_e_277_2016.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Pretotyping<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>3. Set a <strong>market engagement hypothesis. <\/strong>How many (and what kind of) people will do what with your pretotype? For example: X% of Y will do&nbsp;Z<\/p>\n\n\n\n<p>4. <strong>Test<\/strong> your pretotype. Put it into the real world, and watch how people interact with&nbsp;it.<\/p>\n\n\n\n<p>5. <strong>Learn, refine, hypozoom<\/strong>. Evaluate your results. Refine your pretotype with your new&nbsp;data.&nbsp;<\/p>\n\n\n\n<p>If your hypothesis held, test your pretotype in other situations. <a href=\"https:\/\/www.pretotyping.org\/methodology.html\" target=\"_blank\" rel=\"noreferrer noopener\">Alberto calls<\/a> it&nbsp;&#8220;hypozooming&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: IBM<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.pretotyping.org\/uploads\/1\/4\/0\/9\/14099067\/pretotyping_quick_reference_ms_e_277_2016.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">IBM<\/a> wanted to test speech-to-text technology. First, they wanted to know if users would even want to use such a&nbsp;tool.<\/p>\n\n\n\n<p>They simulated actual hardware and software using a hidden typist. The testers held a microphone and looked at a monitor, but they didn&#8217;t have a keyboard. They spoke into a microphone and watched text appear on the screen. They thought that a computer was typing what they were saying. In reality, it was a&nbsp;person.<\/p>\n\n\n\n<p>IBM saw interest in this tool and started developing it. They also got early product marketing through this&nbsp;test.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Lean UX<\/strong><\/h2>\n\n\n\n<p>You&#8217;re familiar with both &#8220;lean&#8221; and &#8220;UX&#8221; terms, but how do they work&nbsp;together?<\/p>\n\n\n\n<p>Lean user experience (UX) is about integrating UX design throughout the product&nbsp;lifecycle.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The core objective is to obtain feedback as early as possible and use it to make quick decisions. Agile product management works in rapid, iterative cycles. <a href=\"https:\/\/www.interaction-design.org\/literature\/article\/a-simple-introduction-to-lean-ux\" target=\"_blank\" rel=\"noreferrer noopener\">Lean UX<\/a> mimics these cycles to use the generated data in each&nbsp;iteration.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/frankspillers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Frank Spillers<\/a>, CEO\/CX, and UX + service design lead the <a href=\"https:\/\/www.experiencedynamics.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Experience Dynamics<\/a><\/cite><\/blockquote>\n\n\n\n<p>One of the easiest ways to get that early feedback is to build a <a href=\"https:\/\/canny.io\/blog\/what-is-mvp\/\">minimum viable product (MVP)<\/a>. This approach can even follow the pretotyping idea from the previous section. Here&#8217;s&nbsp;how:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You&#8217;ve built and tested a&nbsp;pretotype<\/li>\n\n\n\n<li>You know there&#8217;s a legitimate interest in your&nbsp;idea<\/li>\n\n\n\n<li>Now you can build an&nbsp;MVP<\/li>\n<\/ol>\n\n\n\n<p>An MVP is a bare-bones version of your product. You include only what&#8217;s absolutely necessary and leave out all the rest. This way, you don&#8217;t spend time and other resources building something that might not work. An MVP&#8217;s purpose is to validate your&nbsp;idea.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;As you consider building your own minimum viable product, let this simple rule suffice. Remove any feature, process, or effort that does not contribute directly to the learning you&nbsp;seek.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/eries\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eric Ries<\/a>, author of &#8220;<a href=\"https:\/\/theleanstartup.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Lean Startup<\/a>&#8220;<\/cite><\/blockquote>\n\n\n\n<p>An MVP helps you gather quick and actionable feedback. You can use that feedback as you continue perfecting your product. Feedback helps you stay focused on your customer and their experience (UX). When you put user experience at the center of your product development, you apply the Lean UX&nbsp;method.<\/p>\n\n\n\n<blockquote class= \"twitter-tweet\"><p lang=\" en\" dir=\" ltr\">Most product managers think of MVP (Minimum Viable Product) as:<br><br>&quot;The V1 of the product they want users to use.&quot; <br><br>That is 100% WRONG.<br><br>In Product Management, a few concepts (like MVP) are frequently used, yet grossly misunderstood. <br><br>MVP as a concept has revolutionized the way\u2026<\/p>&mdash; JustAnotherPM | Sid (@JustAnotherPM) <a href=\"https:\/\/twitter.com\/JustAnotherPM\/status\/1714056725098008773?ref_src=twsrc%5Etfw\">October 16, 2023<\/a><\/blockquote> <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it: think, make, check<\/strong><\/h3>\n\n\n\n<p>To test out lean UX yourself, follow these main&nbsp;steps.<\/p>\n\n\n\n<p>1. <strong>Think<\/strong>. Brainstorm potential areas for improvement. Use <a href=\"https:\/\/canny.io\/blog\/customer-feedback-in-product-development\/\">existing customer feedback<\/a>, research, and more. Then, set a&nbsp;hypothesis.<\/p>\n\n\n\n<p><em>Example<\/em>: reducing the number of steps in the onboarding process will improve user&nbsp;retention.<\/p>\n\n\n\n<p>2. <strong>Make<\/strong>. Build an&nbsp;MVP.<\/p>\n\n\n\n<p><em>Example goal<\/em>: simplified onboarding&nbsp;experience.<\/p>\n\n\n\n<p><em>Example&nbsp;steps<\/em>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Reduce required steps from seven to&nbsp;three<\/li>\n\n\n\n<li>Add a progress indicator to help users understand how far along they&nbsp;are<\/li>\n\n\n\n<li>Give a skip option for non-essential&nbsp;information<\/li>\n\n\n\n<li>Include tooltips to guide users through the&nbsp;process<\/li>\n<\/ol>\n\n\n\n<p>3. <strong>Check<\/strong>. Analyze the performance of your MVP. Did it validate your hypothesis? If not, go back to step&nbsp;one.<\/p>\n\n\n\n<p><em>Example<\/em>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The team tracked user retention, drop-off rates during onboarding, and overall user&nbsp;satisfaction<\/li>\n\n\n\n<li>Result: 15% increase in user retention and 20% reduction in drop-off&nbsp;rates<\/li>\n<\/ul>\n\n\n\n<p>The results<strong> validated the hypothesis<\/strong>. Based on this, the team permanently implemented the new onboarding&nbsp;process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: Dropbox<\/strong><\/h3>\n\n\n\n<p>Dropbox is a cloud solution for file sharing and syncing. Here\u2019s how they applied the Lean UX&nbsp;model.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Think<\/strong>. When the Dropbox team was first building the tool, \u201c<a href=\"https:\/\/techcrunch.com\/2011\/10\/19\/dropbox-minimal-viable-product\/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAALt3akUyOGcvtqYJvejgfLABFA-PEJrpCOlmshf4h5XgPbQsBUi0C_V2HddM9H8PRV5Zt7dWExZ48TlHqs0p5YOPoVdIb7kFxkU4Dst6WPR6pJX1etgF6IKDNGvJWIPIP7ezfB7kkP0eMWsryjiL2Ot2S6rG5xCW5fuAj7amXyvF\" target=\"_blank\" rel=\"noreferrer noopener\">the founders<\/a> wanted feedback from customers about what really mattered to them.\u201d Their hypothesis was: \u201cFile synchronization is a problem that most people don\u2019t know they had. Once they experience the solution, they won\u2019t be able to imagine how they ever lived without&nbsp;it.\u201d<\/li>\n\n\n\n<li><strong>Make<\/strong>. <a href=\"https:\/\/techcrunch.com\/2011\/10\/19\/dropbox-minimal-viable-product\/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAALt3akUyOGcvtqYJvejgfLABFA-PEJrpCOlmshf4h5XgPbQsBUi0C_V2HddM9H8PRV5Zt7dWExZ48TlHqs0p5YOPoVdIb7kFxkU4Dst6WPR6pJX1etgF6IKDNGvJWIPIP7ezfB7kkP0eMWsryjiL2Ot2S6rG5xCW5fuAj7amXyvF\" target=\"_blank\" rel=\"noreferrer noopener\">Dropbox\u2019s MVP<\/a> was a simple demo video that showcased the core functionality. This video gauged interest and collected user feedback before full development. This low-cost approach validated the demand for such a&nbsp;service.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"DropBox Demo\" width=\"1200\" height=\"900\" data-src=\"https:\/\/www.youtube.com\/embed\/7QmCUDHpNzE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><strong>3.&nbsp;Check.<\/strong><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201c[The MVP video] drove hundreds of thousands of people to the website. Our beta waiting list went from<a href=\"https:\/\/productschool.com\/blog\/product-strategy\/difference-prototype-mvp\" target=\"_blank\" rel=\"noreferrer noopener\"> 5,000 people to 75,000<\/a> people literally overnight. It totally blew us&nbsp;away.\u201d<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/drewhouston\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drew Houston<\/a>, CEO of <a href=\"https:\/\/www.dropbox.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dropbox<\/a><\/cite><\/blockquote>\n\n\n\n<p>Dropbox achieved incredible product success with the help of Lean&nbsp;UX.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Impact mapping<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.impactmapping.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">Impact mapping<\/a> is a collaborative planning technique. It&#8217;s based&nbsp;on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.leadingagile.com\/podcast\/outcome-based-planning-w-greg-depasquale\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outcome-driven planning<\/a> \u2013 first, define the desired results. Then, plan backward to determine which steps will help achieve those&nbsp;outcomes.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.mindmapping.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mind mapping<\/a> \u2013 a visual brainstorming technique that helps organize information. It involves writing down a central idea and branching it into related&nbsp;subtopics.<\/li>\n\n\n\n<li><a href=\"https:\/\/webflow.com\/blog\/interaction-design-vs-ux?utm_source=google&amp;utm_medium=search&amp;utm_campaign=SS-GoogleSearch-Nonbrand-DynamicSearchAds-Tier1&amp;utm_term=dsa-1480385100845___703207072512__&amp;gad_source=1&amp;gclid=CjwKCAjw74e1BhBnEiwAbqOAjKUjQ69ReeYpJFi9ArXb0zChhndWBVgIE2a6p-VjxoaTSKKWM-2i_RoCZOMQAvD_BwE\" target=\"_blank\" rel=\"noreferrer noopener\">User interaction design (IxD)<\/a> \u2013 designing how users interact with a product. The focus is on making the product intuitive and easy to use. IxD includes creating layouts, menus, buttons, and other interactive&nbsp;elements.<\/li>\n<\/ul>\n\n\n\n<p>Basically, an impact map is a mind map on steroids. It takes your mind map further and adds strategy and IxD to it. This helps you align product development with user and business&nbsp;goals.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Impact mapping is fast, visual, and collaborative. It makes it easy to engage people from various roles and backgrounds. It exposes hidden assumptions and documents important decisions. It provides just enough structure to facilitate effective planning and prioritization. But it doesn&#8217;t get in the way with complicated syntax or&nbsp;bureaucracy.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/gojko\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gojko Adzic<\/a>, author of &#8220;<a href=\"https:\/\/www.amazon.ca\/Impact-Mapping-software-products-projects-ebook\/dp\/B009KWDKVA\" target=\"_blank\" rel=\"noreferrer noopener\">Impact Mapping<\/a>&#8220;<\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<p>Gojko separates his impact map into four main&nbsp;parts:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Your main&nbsp;goal<\/li>\n\n\n\n<li>Actors (i.e.&nbsp;users)<\/li>\n\n\n\n<li>Impact (desired&nbsp;action)<\/li>\n\n\n\n<li>Deliverable (what do I need to do to make the desired action&nbsp;happen)<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"640\" height=\"465\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/im_template.webp\" alt=\"Impact mapping flow\" class=\"wp-image-7482 lazyload\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/465;width:650px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.impactmapping.org\/example.html\" target=\"_blank\" rel=\"noreferrer noopener\">Impact mapping<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>This product strategy combines several popular approaches, and it&#8217;s easy to get confused. <a href=\"https:\/\/www.linkedin.com\/in\/herbigt\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tim Herbig,<\/a> a product management coach, helps clarify the difference between them&nbsp;here.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<center><iframe data-src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:ugcPost:6854678305686224896\" height=\"960\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/center>\n\n\n\n<p>Learn more about impact mapping in this <a href=\"https:\/\/www.linkedin.com\/in\/herbigt\/\" target=\"_blank\" rel=\"noreferrer noopener\">podcast<\/a> from<a href=\"https:\/\/www.linkedin.com\/in\/herbigt\/\"> Tim&nbsp;Herbig<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<center><iframe style=\"border-radius:12px\" data-src=\"https:\/\/open.spotify.com\/embed\/episode\/3BFqfwEuefUF0JbmREaVmU?utm_source=generator\" width=\"650\" height=\"352\" frameBorder=\"0\" allowfullscreen=\"\" allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe><\/center>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: Codurance<\/strong><\/h3>\n\n\n\n<p>Codurance is a software consulting company. They <a href=\"https:\/\/www.codurance.com\/publications\/2015\/01\/09\/impact-mapping\" target=\"_blank\" rel=\"noreferrer noopener\">used impact mapping<\/a> to help a client prioritize social media platform features. This client had a large product backlog and roadmap but lacked <a href=\"https:\/\/canny.io\/blog\/product-prioritization-tools\/\">prioritization<\/a> clarity. Here&#8217;s how they created an impact map to fix this&nbsp;problem.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Goal<\/strong>: achieve a target number of users for a new social media&nbsp;platform<\/li>\n\n\n\n<li><strong>Actors<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Primary&nbsp;users<\/li>\n\n\n\n<li>Advertisers<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Impact<\/strong> (desired actions)\n<ul class=\"wp-block-list\">\n<li>Users: increase engagement; encourage users to share content and invite&nbsp;friends<\/li>\n\n\n\n<li>Advertisers: attract advertisers by demonstrating a growing and engaged user&nbsp;base<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Deliverable<\/strong>\n<ul class=\"wp-block-list\">\n<li>Users: develop features that simplify and reward content-sharing\n<ul class=\"wp-block-list\">\n<li>I.e. add a share button, notifications for friend invites,&nbsp;etc.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Advertisers: create analytics tools to show advertisers user engagement metrics and growth&nbsp;trends.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;The client was very happy \u2013 they are now clear about each feature. The impact map helps them provide a strong argument if investors ask for features that do not align with original product&nbsp;goals.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/mashooq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Mashooq Badar<\/a>, founder of <a href=\"https:\/\/www.linkedin.com\/in\/mashooq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Codurance<\/a><\/cite><\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Opportunity solution tree<\/strong><\/h2>\n\n\n\n<p>An opportunity solution tree is a problem-solving technique. It helps teams evaluate potential solutions to a given opportunity. Similar to impact mapping, it&#8217;s a very visual&nbsp;approach.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"550\" height=\"401\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Opportunity-Solution-Tree-550-x-401.webp\" alt=\"Product Talk Opportunity Solution Tree product management strategies\" class=\"wp-image-7483 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 550px; --smush-placeholder-aspect-ratio: 550\/401;\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.producttalk.org\/2023\/12\/opportunity-solution-trees\/\" target=\"_blank\" rel=\"noreferrer noopener\">Product Talk<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>The tree has a few&nbsp;sections:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The root = desired&nbsp;outcome<\/li>\n\n\n\n<li>Opportunity space = customer needs, pain points, and&nbsp;desires<\/li>\n\n\n\n<li>Solution space = potential solutions you&#8217;re&nbsp;exploring<\/li>\n\n\n\n<li>Assumption tests = to evaluate which solutions will best combine customer and business&nbsp;value<\/li>\n<\/ol>\n\n\n\n<p>Teresa Torres, the author of &#8220;<a href=\"https:\/\/www.amazon.ca\/Continuous-Discovery-Habits-Discover-Products\/dp\/1736633309\/ref=sr_1_1?dib=eyJ2IjoiMSJ9.IGL4fOVXmaWxct9o0Tdt_E1QrHB2SYvg-HKthZC4QPKFBnTZfVvHft3udE5j9Huq-AQOA4dyuxDBD65CKM1Pd65X7QA6LrPZIiDJhEFkZbi6-H3CXRldgW-e68K_LOpzBXholVuVFkQ-slIlNXABNEeAn8moZFb-UWGX5pL5ATTj_lMYFiQnPU7Cma-ksGwdFv8LRUTnkQULjcqYrA1QkbGHJeKvBGaRlBefsNKeXEkcfPq6sXO5jzQtb_56yVwKHg7kN_o7CbH0XvwVf7UZpuesK_k4Cz4gN2AhaTBAhS0.fvsOeVXs490Hxdjbo9MTOkFf2vgX16dJJnYHlBlZ1f0&amp;dib_tag=se&amp;hvadid=667740242613&amp;hvdev=c&amp;hvlocphy=9000982&amp;hvnetw=g&amp;hvqmt=e&amp;hvrand=5405771619828838375&amp;hvtargid=kwd-1280768570572&amp;hydadcr=5438_13351371&amp;keywords=continuous+discovery+habits&amp;qid=1721940062&amp;sr=8-1\" target=\"_blank\" rel=\"noreferrer noopener\">Continuous Discovery Habits<\/a>,&#8221; developed this&nbsp;framework.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;We struggle with the distinction between the problem space and the solution space. The heart of a good product is getting comfortable in the problem space (or the opportunity space). It&#8217;s about really taking the time to frame a problem well before jumping to&nbsp;solutions.&#8221;<\/em><\/p>\n<cite>Teresa Torres<\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Identify the desired outcome<\/strong>. Start with what you want to achieve. What&#8217;s your business objective? How can you use this exercise to support&nbsp;it?<\/li>\n\n\n\n<li><strong>Map out opportunities<\/strong>. Brainstorm all possible ways to achieve that desired outcome. Consider different customer needs, pain points, and market&nbsp;gaps.<\/li>\n\n\n\n<li><strong>Explore solutions<\/strong>. For each opportunity, list potential solutions. Focus on how these solutions can address the identified&nbsp;opportunities.<\/li>\n\n\n\n<li><strong>Prioritize and test<\/strong>. Rank the solutions based on potential impact and feasibility. Begin testing the most promising ones and iterate based on&nbsp;results.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example 1: trivago<\/strong><\/h3>\n\n\n\n<p>Trivago is a hotel comparison website. Their team <a href=\"https:\/\/www.producttalk.org\/2022\/09\/opportunity-mapping-trivago\/\">built an opportunity solution tree<\/a> to &#8220;tailor the search experience and help the user move down the funnel.&#8221; Here&#8217;s how they implemented this strategic planning&nbsp;framework.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Identify the desired outcome<\/strong>\n<ul class=\"wp-block-list\">\n<li>Better understand user intent through both explicit and implicit user&nbsp;signals<\/li>\n\n\n\n<li>Tailor the search&nbsp;experience<\/li>\n\n\n\n<li>Guide users down the&nbsp;funnel<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Map out opportunities. <\/strong>Trivago phrased opportunities as user needs they could&nbsp;solve:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>&#8220;I need to decide where to&nbsp;stay&#8221;<\/li>\n\n\n\n<li>&#8220;I wish it would take less effort to find hotels that meet my&nbsp;preferences&#8221;<\/li>\n\n\n\n<li>&#8220;I only want to see hotels that meet my preferences, not all the other irrelevant&nbsp;ones&#8221;<\/li>\n\n\n\n<li>&#8220;I need to trust that my preferences are reflected&nbsp;correctly&#8221;<\/li>\n<\/ul>\n\n\n\n<p>3.<strong> Explore&nbsp;solutions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refine&nbsp;filters<\/li>\n\n\n\n<li>Showcase relevant hotel&nbsp;details<\/li>\n\n\n\n<li>Suggest personalized options based on user&nbsp;input<\/li>\n<\/ul>\n\n\n\n<p>4. <strong>Prioritize and&nbsp;test<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prioritize features that help reach the desired&nbsp;outcome<\/li>\n\n\n\n<li>Conduct <a href=\"https:\/\/canny.io\/blog\/how-to-interview-customers-for-best-insights\/\">user&nbsp;interviews<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.producttalk.org\/2017\/08\/experiment-design\/\" target=\"_blank\" rel=\"noreferrer noopener\">Test&nbsp;assumptions<\/a><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"512\" height=\"273\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/trivago_product_team.png\" alt=\"Opportunity Solution Tree Trivago example\" class=\"wp-image-7484 lazyload\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/trivago_product_team.png 512w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/trivago_product_team-209x110.png 209w\" data-sizes=\"(max-width: 512px) 100vw, 512px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 512px; --smush-placeholder-aspect-ratio: 512\/273;\" \/><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Product management is no perfect science. With the opportunity solution tree you can make sense of it and give it structure only to a point. It helped us get buy-in from the UX research team and the product leadership to embark on the continuous discovery&nbsp;journey.&#8221;<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/soerenweber\/\" target=\"_blank\" rel=\"noreferrer noopener\">S\u00f6ren Weber<\/a>, senior AI product manager at <a href=\"https:\/\/www.trivago.ca\/en-CA\" target=\"_blank\" rel=\"noreferrer noopener\">Trivago<\/a><\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Example 2: Wrike<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.wrike.com\/vaq\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wrike<\/a> is a project management tool that helps businesses simplify their workflows. <a href=\"https:\/\/www.linkedin.com\/in\/elisa-daniela-montanari-49263869\/\" target=\"_blank\" rel=\"noreferrer noopener\">Elisa Montanari<\/a> is the head of organic growth and website strategy. She shared her experience with this&nbsp;technique.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201c[The] Opportunity Solution Tree helped me prioritize at a high level and kept our strategy focused. But when it came to the nitty-gritty daily tasks, it wasn&#8217;t as effective. Some of my colleagues found it hard to adopt for everyday&nbsp;use.\u201d<\/p>\n<cite>Elisa Montanari<\/cite><\/blockquote>\n\n\n\n<p>Elisa manages a Scrum development team of 8 and an SEO team of 3. Her insights bring up an important point: focusing on one particular framework shouldn\u2019t be the&nbsp;goal.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cThis experience taught me something important: it&#8217;s not about the framework itself. It\u2019s about fixing the right problems in our&nbsp;process.\u201d<\/em><\/p>\n<cite>Elisa Montanari<\/cite><\/blockquote>\n\n\n\n<p>It\u2019s also OK to try something, see that it doesn\u2019t work, and move&nbsp;on.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Innovation games<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/canny.io\/blog\/innovation-roadmap\/\">Innovation<\/a> can help your product stand out and&nbsp;succeed.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;The toughest part of innovation? Accurately predicting what customers want, need, and will pay&nbsp;for.&#8221;<\/em><\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/lukehohmann\/\" target=\"_blank\" rel=\"noreferrer noopener\">Luke Hohmann<\/a>, CIO at Applied Frameworks, author of <a href=\"https:\/\/www.amazon.ca\/Innovation-Games-Creating-Breakthrough-Collaborative\/dp\/0321437292\" target=\"_blank\" rel=\"noreferrer noopener\">Innovation Games<\/a><\/cite><\/blockquote>\n\n\n\n<p>Luke Hohmann came up with a concept called innovation games. They&nbsp;are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A form of primary market&nbsp;research<\/li>\n\n\n\n<li>Structured activities to foster creativity and&nbsp;collaboration<\/li>\n\n\n\n<li>Designed to help you uncover your customers&#8217; true, hidden needs and&nbsp;desires<\/li>\n<\/ul>\n\n\n\n<p>Typically, you&#8217;d gather <strong>existing or potential customers<\/strong> to play these innovation games. However, you might not have the resources or enough existing customers. Then, you can play these games internally \u2013 with your team. Your results will be different because your team knows your product and isn&#8217;t always the target customer. Still, you can test these games with them and assess the results. Later, you can repeat the experiment with real users and compare the&nbsp;results.<\/p>\n\n\n\n<p>You need a <strong>facilitator<\/strong> for each game. Ideally, a product manager or product owner from your team facilitates&nbsp;them.<\/p>\n\n\n\n<p>Here&#8217;s a quick description of each innovation&nbsp;game.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>20\/20 vision<\/strong>. The facilitator writes down potential features on Q-cards and tapes one to a wall. Then, the facilitator shows the feature cards one by one. Participants decide if each is more or less important than the one on the wall. No ties&nbsp;allowed!<\/li>\n\n\n\n<li><a href=\"https:\/\/canny.io\/blog\/product-prioritization-frameworks\/#Buy_a_feature\"><strong>Buy a feature<\/strong><\/a>. Participants use a set budget to &#8220;buy&#8221; features from a list. They can pool resources to afford more expensive features. This will force them to prioritize what they value&nbsp;most.<\/li>\n\n\n\n<li><strong>Give them a hot tub<\/strong>. Mix in wild, unexpected features with normal ones to see customer reactions. This helps understand what surprises or delights users and what they truly&nbsp;want.<\/li>\n\n\n\n<li><strong>Me and my shadow<\/strong>. Observers closely follow a user interacting with a product. They note actions and ask why users do certain things. This reveals hidden usability issues and user&nbsp;thoughts.<\/li>\n\n\n\n<li><strong>Product box<\/strong>. Teams create a mock product box with crafts, imagining they&#8217;re marketing it at a tradeshow. This helps identify what users find most appealing or essential about the&nbsp;product.<\/li>\n\n\n\n<li><strong>Prune the product tree<\/strong>. Draw a tree where branches represent different product features. Participants add &#8220;leaves&#8221; (new feature ideas), showing which areas they think need growth. Then, you collectively \u201cprune\u201d the product tree. The goal is to leave only the most impactful feature&nbsp;ideas.<\/li>\n\n\n\n<li><strong>Remember the future<\/strong>. Participants envision a future where they&#8217;ve used the product extensively. Then, they describe how it made them successful or happy. This reveals aspirational goals and desired&nbsp;features.<\/li>\n\n\n\n<li><strong>Show and tell<\/strong>. Users bring in examples of how they&#8217;ve used the product. They explain why these uses are important to them. This highlights real-world applications and user&nbsp;priorities.<\/li>\n\n\n\n<li><strong>Speed boat<\/strong>. Draw a boat with anchors, symbolizing features that slow it down. Participants label these anchors with disliked features, prioritizing which issues to fix&nbsp;first.<\/li>\n\n\n\n<li><strong>Spider web<\/strong>. Place your product in the center of the spider web. Ask participants to add competing products around it. Then, visually show how these products are related. For example, use a solid line for complementary products and a dashed line for direct competitors. This helps you visualize the competitive&nbsp;landscape.<\/li>\n\n\n\n<li><strong>Start your day<\/strong>. Participants outline their daily routine using the product, highlighting helpful and frustrating moments. This helps identify pain points and opportunities for&nbsp;improvement.<\/li>\n\n\n\n<li><strong>The apprentice<\/strong>. Developers use the product as real customers, experiencing its strengths and flaws firsthand. This hands-on approach helps identify usability issues and areas for&nbsp;enhancement.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<p>In his book, Luke proposes 12 different games. You don&#8217;t need to try all 12, though! Here&#8217;s a helpful graphic that separates these games based on your focus area. For example, if you&#8217;re interested in learning more about your users&#8217; needs, you can try &#8220;Me and My Shadow,&#8221; &#8220;Show and Tell,&#8221; or &#8220;The&nbsp;Apprentice.&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1102\" height=\"876\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-07-26-at-11.17.22\u202fAM.webp\" alt=\"How to choose an innovation game\" class=\"wp-image-7485 lazyload\" style=\"--smush-placeholder-width: 1102px; --smush-placeholder-aspect-ratio: 1102\/876;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-07-26-at-11.17.22\u202fAM.webp 1102w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-07-26-at-11.17.22\u202fAM-768x610.webp 768w\" data-sizes=\"(max-width: 1102px) 100vw, 1102px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/wind4change.com\/innovation-games-luke-hohmann-what\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wind4change<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<p>If you&#8217;re still unsure which ones to choose and how to facilitate them, follow these key&nbsp;steps.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Define objectives<\/strong>. Set clear goals for what you want to achieve \u2013 enhancing creativity, improving problem-solving,&nbsp;etc.<\/li>\n\n\n\n<li><strong>Consider time limits<\/strong>. Choose games within your available timeframe to ensure full participation and&nbsp;engagement.<\/li>\n\n\n\n<li><strong>Accommodate diverse preferences<\/strong>. Select games that cater to different learning styles and preferences (i.e., visual or hands-on&nbsp;activities).<\/li>\n\n\n\n<li><strong>Align with team goals<\/strong>. Pick games that are relevant to your team&#8217;s projects or real-world&nbsp;scenarios.<\/li>\n\n\n\n<li><strong>Rotate and refresh<\/strong>. Introduce new games if you feel you&#8217;re not getting the desired&nbsp;results.<\/li>\n\n\n\n<li><strong>Use technology<\/strong>. Incorporate digital tools and platforms for virtual or tech-enhanced game experiences. For example, <a href=\"https:\/\/lucidspark.com\/templates\/buy-a-feature\" target=\"_blank\" rel=\"noreferrer noopener\">Lucidspark offers free templates<\/a> for the Buy a Feature&nbsp;game.<\/li>\n\n\n\n<li><strong>Monitor engagement<\/strong>. Observe and assess engagement levels to ensure the games are effective and&nbsp;enjoyable.<\/li>\n\n\n\n<li><strong>Gather feedback<\/strong>. After each session, <a href=\"https:\/\/canny.io\/features\/collect-feedback\">collect feedback<\/a> from participants to refine future game choices. A tool like Canny can help you with&nbsp;this.<\/li>\n<\/ol>\n\n\n\n<div style=\"max-width: 650px; margin: 0 auto;\"> <!--HubSpot Call-to-Action Code --> <span class=\"hs-cta-wrapper\" id=\"hs-cta-wrapper-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <span class=\"hs-cta-node hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" id=\"hs-cta-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\"> <!--[if lte IE 8]><div id=\"hs-cta-ie-element\"><\/div><![endif]--> <a href=\"https:\/\/cta-redirect.hubspot.com\/cta\/redirect\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" class=\"hs-cta-img lazyload\" id=\"hs-cta-img-e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa\" style=\"border-width:0px;\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/5705808\/e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa.png\" alt=\"New call-to-action\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/> <\/a> <\/span> <script charset=\"utf-8\" src=\"https:\/\/js.hscta.net\/cta\/current.js\"><\/script> <script type=\"text\/javascript\"> hbspt.cta.load(5705808, 'e1d55d08-a2cf-44a3-a9a0-f3ca5ff21dfa', {\"useNewLoader\":\"true\",\"region\":\"na1\"}); <\/script> <\/span> <!-- end HubSpot Call-to-Action Code --> <\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: Ford Motor Company<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/lizschemanski\/\" target=\"_blank\" rel=\"noreferrer noopener\">Liz Schemanski<\/a> is a former UX Designer at Ford Motor Company. During her time there, she inspired her team to use the <a href=\"https:\/\/medium.com\/@lizschemanski\/buy-a-feature-a-cheap-experiment-783ce57175d5\" target=\"_blank\" rel=\"noreferrer noopener\">&#8220;Buy a Feature&#8221; innovation&nbsp;game<\/a>.<\/p>\n\n\n\n<p><strong>Goal<\/strong>: identify which features users valued most and were willing to pay for. Their process looked like&nbsp;this:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Familiarizing participants<\/strong>. Users explored five potential features through scenarios and tasks. Those features weren&#8217;t fully built&nbsp;yet.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;We already had some basic screens in a prototype that would show each of our feature concepts. They didn&#8217;t need to be perfect; they just needed to show the potential and possibilities of each&nbsp;feature.&#8221;<\/p>\n<cite>Liz Schemanski<\/cite><\/blockquote>\n\n\n\n<p>Here&#8217;s one scenario Liz&#8217;s team used during this&nbsp;experiment.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>&#8220;As you were driving here today, you noticed your check engine light come on on the dashboard. You kept driving and arrived at our appointment. But you just saw this [show prototype push notification] on your phone. Show us what you would do from&nbsp;here.&#8221;<\/p><\/blockquote><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Shopping phase<\/strong>. Participants received a set amount of &#8220;monies&#8221; to spend on the features. The features were not labeled, which allowed users to choose features based on their preferences without bias. The goal is to pick the features they find the most&nbsp;valuable.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Each tool was priced equally. [That&#8217;s because] our main goal was not to find out which feature we should build first based on complexity. Rather, it was to understand which features the participants valued most without being influenced by the cost to&nbsp;build.&#8221;<\/p>\n<cite>Liz Schemanski<\/cite><\/blockquote>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Feedback collection.<\/strong> After making their selections, participants explained their choices, revealing their preferences and reasons. This provided valuable insights into user needs and&nbsp;priorities.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;Some sample questions we asked&nbsp;included:<\/em><\/p>\n\n\n\n<p>\u2022&nbsp;<em>Why did you put down the full ten monies for&nbsp;this?<\/em><\/p>\n\n\n\n<p>\u2022&nbsp;<em>Why did you put down equal monies for these two&nbsp;tools?<\/em><\/p>\n\n\n\n<p>\u2022&nbsp;<em>Why did you pay six monies for this tool and two monies for that&nbsp;tool?<\/em><\/p>\n\n\n\n<p>\u2022&nbsp;<em>Why did you not buy this&nbsp;tool?&#8221;<\/em><\/p>\n<cite>Liz Schemanski<\/cite><\/blockquote>\n\n\n\n<p>This approach helped gather qualitative data on user preferences without building full-fledged prototypes. Buy a Feature proved to be a cost-effective method for early-stage <a href=\"https:\/\/canny.io\/blog\/customer-feedback-in-product-development\/\">product&nbsp;development<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Platform thinking<\/strong><\/h2>\n\n\n\n<p>Platform thinking is &#8220;<a href=\"https:\/\/www.thoughtworks.com\/content\/dam\/thoughtworks\/documents\/guide\/tw_guide_enterprise_guide_to_platform_thinking.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">product thinking<\/a> applied to digital platforms.&#8221; What&#8217;s product thinking? It&#8217;s a<a href=\"https:\/\/uxplanet.org\/product-thinking-101-1d71a0784f60\" target=\"_blank\" rel=\"noreferrer noopener\"> mindset<\/a> that prioritizes the user when designing&nbsp;solutions.<\/p>\n\n\n\n<p>This approach connects your target market and the developers of your product. A &#8220;platform&#8221; lets them interact and create value&nbsp;together.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A developer builds a product and envisions how users will interact with&nbsp;it<\/li>\n\n\n\n<li>Users join the&nbsp;platform<\/li>\n\n\n\n<li>They add value by creating content (Facebook), selling products (Etsy), providing services (Lyft), and&nbsp;more<\/li>\n\n\n\n<li>The platform becomes better thanks to its&nbsp;users<\/li>\n\n\n\n<li>Developers watch these interactions and improve the product based on&nbsp;them<\/li>\n<\/ol>\n\n\n\n<p>Instead of just selling a product, you build a platform that facilitates these interactions. This helps your product grow and become more valuable. The more people use and contribute to it, the better it&nbsp;becomes.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;It moves beyond traditional linear business models. Those rely on a straightforward supply chain from production to consumption. Instead,<\/em><a href=\"https:\/\/www.forbes.com\/sites\/deloitte\/2024\/03\/08\/the-best-defense-is-a-strong-offense-how-technology-can-help-meet-rising-military-demand\/?\" target=\"_blank\" rel=\"noreferrer noopener\"> <em>platforms facilitate interactions<\/em><\/a><em> between multiple interdependent sets of customers. This creates value through network&nbsp;effects.&#8221;<\/em><\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/danpontefract\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dan Pontefract<\/a>, founder of<a href=\"https:\/\/www.danpontefract.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Pontefract Group<\/a><\/cite><\/blockquote>\n\n\n\n<p>Many successful products use the platform thinking approach. Common examples include Amazon, Uber, Netflix, Spotify, and&nbsp;others.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Platform Thinking with Daniel Trabucchi and Tommaso Buganza\" width=\"1200\" height=\"675\" data-src=\"https:\/\/www.youtube.com\/embed\/_7rtLjSoxLU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<p>Follow these steps to <a href=\"https:\/\/www.bain.com\/insights\/solution-spotlight\/platform-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">adopt platform&nbsp;thinking<\/a>.&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Identify what you offer<\/strong>. Start by figuring out the unique value your platform can provide that others can&#8217;t. Understand your customers&#8217; needs and how your platform can meet them. Find your <a href=\"https:\/\/blog.hubspot.com\/sales\/product-differentiation\" target=\"_blank\" rel=\"noreferrer noopener\">product&nbsp;differentiation<\/a>.<\/li>\n\n\n\n<li><strong>Create a strong foundation<\/strong>. Build a core feature that everything else revolves around. This could be a marketplace, a set of tools, or a service hub that others can build&nbsp;on.<\/li>\n\n\n\n<li><strong>Encourage user interactions<\/strong>. Make it easy for different groups to interact on your platform. For example, eBay benefits from both buyers and sellers actively&nbsp;engaging.<\/li>\n\n\n\n<li><strong>Partner up<\/strong>. Work with other companies, developers, and partners to expand your platform&#8217;s capabilities. This means inviting others to create apps, services, or products that complement your core&nbsp;offering.<\/li>\n\n\n\n<li><strong>Grow gradually<\/strong>. Start small and gradually add more features based on <a href=\"https:\/\/canny.io\/blog\/customer-feedback-in-product-development\/\">user feedback<\/a>. This lets you quickly adapt to changes and continuously&nbsp;improve.<\/li>\n\n\n\n<li><strong>Set clear rules<\/strong>. Establish guidelines for how people can use your platform. Explain how you handle data and manage interactions. This helps maintain trust and smooth&nbsp;operations.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: Glassdoor<\/strong><\/h3>\n\n\n\n<p>Glassdoor could&#8217;ve been just another job search site. Instead, they <a href=\"https:\/\/whatfix.com\/blog\/digital-transformation-examples\/\">became a platform<\/a> for real and honest company reviews, salary data, interview insights, and more. They are a true example of platform thinking. Without reviews from users, Glassdoor wouldn\u2019t be as&nbsp;valuable.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>What they offer<\/strong>. Glassdoor&#8217;s unique value: workplace transparency. They empower employees to share honest reviews. Users can submit comments about their employers, company culture, the CEO, and salaries. You can&#8217;t find this information anywhere else on the&nbsp;web.<\/li>\n\n\n\n<li><strong>Their strong foundation<\/strong>. Glassdoor&#8217;s core: a comprehensive database of employee reviews and ratings. This foundation supports additional tools and services. Detailed company profiles, salary comparisons, and interview preparation resources are some&nbsp;examples.<\/li>\n\n\n\n<li><strong>Encouraging user interactions<\/strong>. Users can view some information at first, but eventually need to submit their own reviews to keep browsing. This helps Glassdoor grow and increase their&nbsp;value.<\/li>\n\n\n\n<li><strong>Partnering up<\/strong>. Glassdoor collaborates with recruitment agencies and organizations. They offer access to valuable data for detailed analysis and reporting. Businesses can also get enhanced profiles (paid service). This allows them to customize their Glassdoor profiles. They can showcase job listings and highlight why they are great places to work. This approach expands Glassdoor&#8217;s platform capabilities and provides additional value to its&nbsp;users.<\/li>\n\n\n\n<li><strong>Growing gradually<\/strong>. Glassdoor initially focused on company reviews and gradually expanded its services. They got proof of concept first and grew&nbsp;later.<\/li>\n\n\n\n<li><strong>Set clear rules<\/strong>. Glassdoor established clear guidelines for content submission. The goal was to ensure the accuracy and reliability of reviews. They maintain strict policies for data handling and user interactions. This helps build and maintain trust among users and&nbsp;companies.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"1512\" height=\"758\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/01_2.webp\" alt=\"Glassdoor sample company profile\" class=\"wp-image-7486 lazyload\" style=\"--smush-placeholder-width: 1512px; --smush-placeholder-aspect-ratio: 1512\/758;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/01_2.webp 1512w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/01_2-768x385.webp 768w\" data-sizes=\"(max-width: 1512px) 100vw, 1512px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/blog.pragmaticengineer.com\/content\/images\/2023\/05\/01_2.png\" target=\"_blank\" rel=\"noreferrer noopener\">Glassdoor<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>7. The 10x rule<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.wired.com\/story\/a-healthy-disregard-for-the-impossible\/\" target=\"_blank\" rel=\"noreferrer noopener\">Larry Page<\/a>, <a href=\"https:\/\/www.bringthedonuts.com\/essays\/10x-not-10-percent.html#:~:text=10x%20is%20a%20moonshot%2C%20an,that%20everyone%20else%20is%20on.\" target=\"_blank\" rel=\"noreferrer noopener\">Ken Norton<\/a>, and <a href=\"https:\/\/www.amazon.ca\/10X-Rule-Difference-Between-Success\/dp\/0470627603\" target=\"_blank\" rel=\"noreferrer noopener\">Grant Cardone<\/a> advocate for this strategy. The 10x rule encourages a product leader to build tools that are ten times better than the&nbsp;competition.<\/p>\n\n\n\n<p>Larry Page calls this aiming for &#8220;moonshots&#8221; or 10x improvements rather than incremental changes. He believes that aiming for significant breakthroughs leads to more innovative thinking. As a result, companies achieve&nbsp;more.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;It&#8217;s natural for people to want to work on things that they know aren&#8217;t going to fail. But<a href=\"https:\/\/www.wired.com\/story\/a-healthy-disregard-for-the-impossible\/\"> incremental improvement<\/a> is guaranteed to be obsolete over time. Especially in technology, where you know there&#8217;s going to be non-incremental&nbsp;change.<\/p>\n\n\n\n<p><em>So, a big part of my job is to get people focused on things that are not just incremental. Take Gmail. When we released it, we were a search company. It was a leap for us to put out an email product, let alone one that gave users 100 times as much storage as they could get anywhere else. That is not something that would have happened naturally if we had been focusing on incremental&nbsp;improvements.&#8221;<\/em><\/p>\n<cite>Larry Page<\/cite><\/blockquote>\n\n\n\n<p>This ambitious strategy might seem reserved only for large companies. Or it might seem like you need big visionaries like Larry Page to use this approach. But it&#8217;s not the&nbsp;case.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;Not everyone is aiming to land on the moon, and not everyone works for Google or SpaceX. That doesn&#8217;t mean you can&#8217;t use moonshot thinking. If you set crazy ambitious goals and miss them, you&#8217;ve probably still achieved something&nbsp;remarkable.&#8221;<\/em><\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/kennethnorton\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ken Norton<\/a>, executive coach to product leaders, former director of product management at <a href=\"https:\/\/www.google.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Google<\/a><\/cite><\/blockquote>\n\n\n\n<p>Canny&#8217;s founders entered the product management market when there were already existing players. Andrew and Sarah had to capitalize on product differentiation. Canny had to be 10 times better than the&nbsp;competition.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cTo create a successful business in software, to convince people to use your software instead of what&#8217;s already out there, it needs to be way better in some aspect. Ideally, 10x better. Otherwise, why would people&nbsp;switch?<\/p>\n\n\n\n<p>This ties well with our product-led growth strategy. If we want to be a \u201cdominant\u201d solution, our product needs to be much better and offer a lower price&nbsp;point.\u201d<\/p>\n<cite><a href=\"https:\/\/www.linkedin.com\/in\/andrew-rasmussen-21b09518\/\" target=\"_blank\" rel=\"noreferrer noopener\">Andrew Rasmussen<\/a>, co-founder of <a href=\"https:\/\/canny.io\/\">Canny<\/a><\/cite><\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"940\" height=\"600\" data-src=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/22.png\" alt=\"Product-led growth product management strategy\" class=\"wp-image-7487 lazyload\" style=\"--smush-placeholder-width: 940px; --smush-placeholder-aspect-ratio: 940\/600;width:650px\" data-srcset=\"https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/22.png 940w, https:\/\/canny.io\/blog\/wp-content\/uploads\/2024\/08\/22-768x490.png 768w\" data-sizes=\"(max-width: 940px) 100vw, 940px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/lh5.googleusercontent.com\/VpwoWtqJhAHVdMvetgDonnzNmdQ6Iv1dnoBsE8doLzLIvFtzGrK8--hzwSq0ddBQz5wlUQNb6Sd0e9GPepJ45_F_9dgoy7ZV8BWjjnvjGrwGUM10shoJJ1nclOh2MNmpnCGbYXWm\" target=\"_blank\" rel=\"noreferrer noopener\">Product-led growth<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>How to implement it<\/strong><\/h3>\n\n\n\n<p>Here&#8217;s how <a href=\"https:\/\/www.bringthedonuts.com\/essays\/10x-not-10-percent.html#:~:text=10x%20is%20a%20moonshot%2C%20an,that%20everyone%20else%20is%20on.\">Ken Norton recommends<\/a> applying the 10x&nbsp;rule.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Set ambitious goals. <\/strong>To drive significant innovation, focus on making products or processes 10 times better rather than just 10%&nbsp;better.<\/li>\n\n\n\n<li><strong>Encourage risk-taking<\/strong>. Create a culture where experimentation and failure become opportunities to learn and&nbsp;improve.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>&#8220;If you aren&#8217;t experiencing failure, then you are making a far worse mistake: you are being driven by the desire to avoid&nbsp;it.&#8221;<\/em><\/p>\n<cite><a href=\"https:\/\/hbr.org\/2008\/09\/how-pixar-fosters-collective-creativity\" target=\"_blank\" rel=\"noreferrer noopener\">Ed Catmull<\/a>, former president of Pixar<\/cite><\/blockquote>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Use data to drive decisions<\/strong>. Base strategies on data and evidence rather than opinions to validate bold ideas and guide&nbsp;decision-making.<\/li>\n\n\n\n<li><strong>Promote a learning culture<\/strong>. Emphasize continuous learning and rapid iteration to foster&nbsp;innovation.<\/li>\n\n\n\n<li><strong>Bet on big trends<\/strong>. Align innovation efforts with emerging trends to maximize&nbsp;impact.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example: Amazon<\/strong><\/h3>\n\n\n\n<p><strong>1. Set ambitious goals.<\/strong> <a href=\"https:\/\/www.amazon.com\/The-Everything-Store-Bezos-Amazon-ebook\/dp\/B00BWQW73E\/ref=as_li_ss_tl?ie=UTF8&amp;linkCode=sl1&amp;tag=kennor-20&amp;linkId=5eca6a59ca01f524122266bb8ea0d775\" target=\"_blank\" rel=\"noreferrer noopener\">Amazon<\/a> aimed to be &#8220;the everything store.&#8221; They were successful at selling books, but they had a bigger product vision. Amazon set out to revolutionize the shopping experience. They achieved it by providing unparalleled selection, convenience, and competitive&nbsp;pricing.<\/p>\n\n\n\n<p><strong>2. Encourage risk-taking.<\/strong> They could&#8217;ve just focused on expanding their book selection. But this would be 10%-thinking. 10x-thinking pushed them to add completely different categories. In addition, they focused on ecommerce, introduced Amazon Prime, and&nbsp;more.<\/p>\n\n\n\n<p><strong>3. Use data to drive decisions.<\/strong> Amazon analyzes customer behavior, optimizes their supply chain, and personalizes the shopping&nbsp;experience.<\/p>\n\n\n\n<p><strong>4. Promote a learning culture. <\/strong>Amazon encourages their product team to test new concepts, iterate, and learn from failures. This is evident in their product development&nbsp;process.<\/p>\n\n\n\n<p><strong>5. Bet on big trends.<\/strong> Amazon identified and invested in major trends like cloud computing (AWS), digital media, and&nbsp;ecommerce.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion: explore these innovative strategies<\/strong><\/h2>\n\n\n\n<p>The product management process, especially in SaaS, is bound to evolve. Try some of these tactics if you&#8217;re ready for something new. You never know where your next breakthrough will come from. If your current product strategy isn&#8217;t working, try these ideas. They could be just what you&nbsp;need.<\/p>\n\n\n\n<p>Note: take each method with a grain of salt. Just because it worked for someone else doesn&#8217;t mean it will drive the same results for you. Adjust each technique for your unique company and customers. Effective product management is about adapting existing approaches to your specific&nbsp;situation.<\/p>\n\n\n\n<p>You can also combine some of these product management strategies. Who knows \u2013 maybe you&#8217;ll develop the next revolutionary framework for managing products. Or, at the very least, you&#8217;ll build a successful&nbsp;product.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>18 product leaders share 7 innovative product management strategies. Challenge the status quo, think outside the box, and innovate to build better products.<\/p>\n","protected":false},"author":26,"featured_media":7528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[7],"tags":[1023,1008,359,262,1031,263,226,1001,993,1019,1009,1021,1028,1027,994,1004,1006,995,1026,1025,992,1007,997,1010,996,392,391,998,1032,1020,1029,991,990,1011,15,982,983,984,985,986,987,981,980,999,1030,1012,1013,1014,1015,1016,1017,1000,1024,1018,1002,988,989,611,360,1003],"class_list":["post-7477","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-10x-rule","tag-20-20-vision","tag-agile","tag-ai","tag-amazon","tag-artificial-intelligence","tag-buy-a-feature","tag-continuous-discovery-habits","tag-dropbox","tag-ford","tag-give-them-a-hot-tub","tag-glassdoor","tag-google","tag-grant-cardone","tag-impact-mapping","tag-innovation-game","tag-innovation-games","tag-inpact-map","tag-ken-norton","tag-larry-page","tag-lean-ux","tag-luke-hohmann","tag-maind-mapping","tag-me-and-my-shadow","tag-mind-map","tag-minimum-viable-product","tag-mvp","tag-opportunity-solution-tree","tag-pixar","tag-platform-thinking","tag-plg","tag-pretotype","tag-pretotyping","tag-product-box","tag-product-management","tag-product-management-approach","tag-product-management-approaches","tag-product-management-framework","tag-product-management-frameworks","tag-product-management-idea","tag-product-management-ideas","tag-product-management-tactic","tag-product-management-tactics","tag-product-talk","tag-product-led-growth","tag-prune-the-product-tree","tag-remember-the-future","tag-show-and-tell","tag-speed-boat","tag-spider-web","tag-start-your-day","tag-teresa-torres","tag-the-10x-rule","tag-the-apprentice","tag-trivago","tag-unconventional-approach","tag-unconventional-approaches","tag-user-interview","tag-waterfall","tag-wrike"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>7 fresh product management tactics from 18 product experts - Canny Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canny.io\/blog\/unconventional-product-management-strategies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 fresh product management tactics from 18 product experts - Canny Blog\" \/>\n<meta property=\"og:description\" content=\"18 product leaders share 7 innovative product management strategies. 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