1. Link to Canny in your product
In your application, add a link to your Canny portal (yourcompany.canny.io). Put the link somewhere it's easy to find.
2. Identify Users
Use the following code in your application wherever the user is logged in, and might click on a link to Canny. You'll have to modify it to pass in the current user's data.
Note that Canny Identify won't identify admins. When you're testing, use a non-admin account.
This step is optional, but strongly recommended. It provides a better experience for your users, and more valuable context for your team.