Are all feature voting tools equally bad?
When people think of “feature voting tools”, they imagine a basic upvote-downvote system. However, feature voting has come a long way since then.
Author: Elen Veenpere
How to start making your business customer focused
There’s no “official” definition of being “customer focused”. Most companies have made up their own. Here are some tips to get you started.
How to deal with negative customer feedback
Every company gets negative customer feedback. It will happen, no matter how hard you try to be flawless. The only thing you can control is how you react.
