I didn’t set out to create a podcast. All I really planned on doing, at the start, was gathering information and having some casual conversations. I have a background in marketing for various SaaS tech companies, but I don’t have a technical background. So, I am a …
Strategic roadmapping and planning meetings are often missing a crucial element: They don’t include the voice of the customer.
If you’re building a new SaaS product, finding beta testers is essential. This guide walks you through finding beta testers for your product.
The goal of growth teams is to promote a company’s growth while improving customer experience—and to do this, customer feedback is essential.
If you lead a remote, distributed team, you’ll know that project management can be challenging. These tips will help improve your processes for project management across distance and timezones.
We’re releasing the biggest visual change to Canny ever. Here’s what’s new, and why we slow-released 2.0 and listened to user feedback.
If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here’s how to make it easy for your customers to share their feedback.