How to conduct a remote SaaS demo that converts

How to conduct a remote SaaS demo that converts

A great SaaS demo should achieve one main goal: Convince your prospect that your solution will help them achieve their goals or solve their problem.

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Should you use your own product?

Should you use your own product?

Does your business make a product? If so, you should use your own product. Here’s why regularly using your product within your own company matters.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

What happens if you ignore user feedback?

What happens if you ignore user feedback?

If you ignore user feedback, your users will think you don’t care about them. This doesn’t mean saying yes to every request—but it does mean taking action.

Canny for product managers: Using Canny as a product management tool

Canny for product managers: Using Canny as a product management tool

Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.

Too much tech? How to decide if you need a new tool

Too much tech? How to decide if you need a new tool

We love a good tech stack—but too much tech can weigh down your workflow. Here’s how to figure out if you actually need a new piece of software or tool in your toolkit.

3 public roadmap benefits you probably haven’t thought of

3 public roadmap benefits you probably haven’t thought of

Most companies focus on transparency for customers as the main benefit of having a public roadmap. However, there’s a whole other side to it. Here are 3 important ways having a public roadmap will benefit not just your customers, but your entire business.

Increasing customer loyalty by collecting feedback

Increasing customer loyalty by collecting feedback

Churn isn’t always preventable. But, you can increase customer loyalty by listening to what your customers have to say—and acting on customer feedback.

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