Customer feedback can help you make informed and useful business decisions on your SaaS product. But, sometimes it can be hard to get the feedback you need.
It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.
Get your feedback organized right from the start. By setting up the appropriate feedback organization structure, reviewing feedback will be easy.
Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.
Getting started with providing great support can be tricky. There are endless support channels available, and choosing between them is hard.
Case studies are one of the best ways to communicate product value to potential customers. However, good case studies take time and commitment.
There are many benefits to having a public roadmap. However, finding good public product roadmap examples can be hard.
Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!