What if user feedback turns negative? Here’s how to moderate comments and ensure that your feedback boards are a place for productive discussion.
Successful remote product management can be a challenge. So, having a solid roadmap is essential for product managers. Here’s why, and how to approach roadmapping as a remote PM.
A solid referral marketing program is more than just asking users to say nice things about your product. Here’s how to ask for referrals based on user feedback.
There are plenty of reasons why a customer might stop using your product or service. Fortunately, for each reason, there’s also a win-back strategy.
Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.
A great SaaS demo should achieve one main goal: Convince your prospect that your solution will help them achieve their goals or solve their problem.
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.