How Product Managers Can Leverage These 3 Customer Satisfaction Metrics: NPS, CES, CSAT

How Product Managers Can Leverage These 3 Customer Satisfaction Metrics: NPS, CES, CSAT

As a product manager, you know that keeping your customers happy is vital to the success of your business. But how do you know if your customers are actually satisfied?  The following three customer satisfaction metrics can help you gauge just that:  NPS (net promoter score),  CES (customer

Introducing Product Chats, a new podcast from Canny

Introducing Product Chats, a new podcast from Canny

As Canny’s Head of Sales, I get to speak to amazing product leaders every day.  I’m always impressed by how knowledgeable and passionate they are. And, many of them share unique concepts with me that leave a lasting impression on me. The Lazy Product Manager, Tiny

Announcing our new pricing plans (including our Free plan!)

Announcing our new pricing plans (including our Free plan!)

We’ve made our first pricing changes in over 4 years. Check out this post to learn about our new plans and how they make Canny more accessible to all companies.

How we’re moving our SaaS upmarket to enterprise sales

How we’re moving our SaaS upmarket to enterprise sales

A big part of Canny’s growth is due to us moving upmarket. In the post we’re sharing some things our team is keeping in mind as sell to bigger customers.

Introducing Canny + ClickUp

Introducing Canny + ClickUp

We’re excited to announce the release of our newest integration: ClickUp. With the integration, you’ll be able to link Canny posts with ClickUp tasks, and associate customer feedback data with project management data.

Why SaaS businesses should use product roadmapping software

Why SaaS businesses should use product roadmapping software

Using a dedicated product roadmapping software helps product teams plan and manage tasks at every stage of the product development life cycle more easily.

A step-by-step guide to experimenting with product pricing

A step-by-step guide to experimenting with product pricing

The cost of your product or service can make or break its success in the market. These experiments will help you figure out how to price your product.

Why work at Canny

Why work at Canny

Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!

How we prioritize feature development at Canny

How we prioritize feature development at Canny

Roadmap prioritization is hard, but so important. Here’s our step-by-step process for prioritizing feature development at Canny.

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