There are many benefits to having a public roadmap. However, finding good public product roadmap examples can be hard.
Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!
A big part of customer success is making sure users are equipped with the features they need. As a customer support agent, you get feedback all the time. Sometimes, the functionality customers are looking for doesn’t exist. Sometimes, the functionality is confusing or hard to find. …
Product and support are often portrayed as the two parts of a business that just “can’t get along”. Improving communication between these teams can be challenging.
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here are some ideas for your team.
You’ve built a piece of software. You think your product value is through the roof. It’s useful, functional, and overall amazing. There’s a problem, though.
Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information to different stakeholders.