Canny features

Everything you need to navigate the customer feedback loop
Canny's features for collecting feedback and roadmapping create a complete feedback loop


Capture insights from your customers and teammates in one organized place.
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Canny features that help collect feedback
Identify Users
Automatically tie feedback to your existing user accounts
Board Privacy
Choose different privacy options to limit access to your boards
Vote on Behalf
Track feedback manually by adding a customer to a post
Internal Comments
Discuss ideas privately with your team while keeping everything in context
Pinned Comments
Make sure important responses are seen at the top
Feel at home with your logo, brand colors, and prompts
Easily format posts and comments with rich text for readability


Sort and filter feedback data to inform your product decisions.
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Canny features for showing off your product roadmap
User Segmentation
Filter feedback to user groups you care about e.g. paying customers
Tags & Categories
Add deeper levels of organization to your posts
Segment Voters
Understand which user segments are voting on posts
Sort by MRR Impact
Keep track of the amount of revenue a feature impacts

Prioritize & Roadmap

Organize features by priority and communicate what your team is working on.
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Canny features for showing off your product roadmap
Score and rank features so you’re building the most impactful things
Create public or private roadmaps and keep everyone on the same page
Status Updates
Close the feedback loop with status updates sent via email
Date Estimates
Set expectations better with an estimation on when the feature will be available


Announce product updates to engage people with your newest features.
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Canny features to share your newest features
Embed updates directly into your product to boost awareness and engagement
Schedule Releases
Coordinate updates to go out with other marketing efforts
Easily format entries with rich text and inline images for readability
Enable filtering down to specific areas in your product
Build better products with a dedicated customer feedback tool
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