100,000 reasons to track client feedback
A few weeks ago I closed my 25,000th support ticket in Intercom. I want to share a bit about my customer support strategy and how it transformed over the years.
A few weeks ago I closed my 25,000th support ticket in Intercom. I want to share a bit about my customer support strategy and how it transformed over the years.
Today is International Women’s Day, and we’re focusing on prominent women in product management. This post guides product managers on enhancing feedback management.
Reading product management blogs is like having a coffee chat with experts across the globe. Here’s a list of the top product management blogs.
User interviews are one of the best ways to understand your customers. Why? You get to hear straight from them. Let’s explore how to do these interviews well.
User feedback will help you move the needle in 2024. Here’s how.
What is a product? We all use the term “product” every day. But sometimes we mean different things. Let’s explore what a product really is.
Wondering how to use customer feedback in product development? Learn innovative strategies to use customer feedback and build impactful SaaS products.