What it actually takes to build AI feedback capture in-house
AI can pull feedback from a support ticket in five minutes. Here’s the 356 hours of pipeline, benchmarking, and compliance work that makes it real.
© Canny 2026
Founder Stories
About Canny and our adventures in bootstrapping a startup
So you want to build a feedback portal?
AI can build a feedback portal demo in 15 minutes. Here’s the 420 hours of auth, permissions, syncs, and deliverability work that comes after.
La dolce vita con Canny: team retreat in Italy
This spring team Canny went to Perugia (Italy). We spent the week bonding, working, and finishing up Canny Autopilot! Here’s how it all happened.
Year in review: 7 years of running our profitable bootstrapped SaaS
Sarah Hum, our co-founder, is sharing year 7 highlights. She’s talking about AI, the economy, founder reflections, team dynamics, and more.
Starting a startup with your significant other: what it’s really like
Starting a business with your significant other can be really exciting. Is it always a good idea, though? Here’s how we do it and what works for us.
Canny’s guide to growing your team at your bootstrapped startup
Getting hiring right when bootstrapping is a challenging but critical task. Here’s how we approach startup hiring and how you can do it too.
Canny cottage near Toronto: post-retreat reflections
Let’s go behind the scenes of our latest team retreat near Toronto. We’ll tell you all about the planning, execution, and lessons we learned from this experience.
How design can help your startup stand out: tips from a designer founder
I’m Sarah Hum – a designer co-founder at Canny. Here’s how design principles guide our product development. And here’s how you can use them for your startup!
Put feedback management on Autopilot—introducing our new AI features
Autopilot is our new AI-powered tool to save you time and automate manual parts of your job. Now you can automatically extract feedback from sales and support conversations, deduplicate it, and build better products.