Author: Maria Vasserman

How to Report Your Customer Experience ROI

How to Report Your Customer Experience ROI

A guide to measuring and reporting your customer experience. CX ROI can be difficult to pin down. Here’s how to do it right.

<strong>10 women in product who inspire us</strong>

10 women in product who inspire us

On this International Women’s Day, we’ve decided to highlight that inspiring women in product management. Here are top 10 female product leaders!

Why resource optimization is critical for product teams in 2023

Why resource optimization is critical for product teams in 2023

Want to find out how smart product teams are optimizing resources? Then check out this post and learn everything about resource optimization and prioritization.

How to Handle Productivity Guilt as a SaaS Founder

How to Handle Productivity Guilt as a SaaS Founder

Startup founders are built to doubt themselves. So here are a few tips on how to handle productivity guilt and regain your confidence.

3 easy ways to break down silos between product and sales orgs

3 easy ways to break down silos between product and sales orgs

When product and sales teams work well together, everyone wins. Product builds what customers actually want and need. Sales follows up with lost leads with product updates. Product improves. Sales close. And customers are happy. Wouldn’t that be wonderful?  In reality, there are often misaligned goals, conflicting

5 steps to learning from churning customers [+churn rate formulas!]

5 steps to learning from churning customers [+churn rate formulas!]

Churn is the number of customers that leave a company. It’s an inevitable part of business. So what can we do if we can’t avoid it? Learn from it and move on.

How feedback management can boost SEO

How feedback management can boost SEO

Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!

Canny 2022 Wrapped

Canny 2022 Wrapped

We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.

Product management predictions for 2023

Product management predictions for 2023

Everyone’s drafting up plans for 2023 and, of course, is wondering – what’s to come? Some top product management experts shared their predictions with us. Here’s more!

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