When you have a lot of customers, keeping track of feedback is very challenging. You may also have a big team that discusses product internally all the time. Either way, this can get really overwhelming. We built Canny to tackle that problem. However, you probably …
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
As a product manager, it’s natural for you to feel like your product is your “baby”. However, being overprotective isn’t good for you or the product. Here’s how you can make sure not to get too attached.
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
Making product videos is a great way to get people excited about your product and boost brand affinity. Here’s how we do it with practically no time and no budget.
There are customers that are easy to get feedback from and who are qualified for beta testing. And then there are customers who aren’t. How do you choose?
Open customer feedback can be scary. What if someone asks for a “faster horse”? You’re going to have to build it, right? Nope.
Most companies are terrified at the idea of “not listening to customers”. However, some feedback does not come from a good place. Here’s how to respond.
Not every SaaS company has endless spare money. One of the biggest piggy bank breakers are the tools we use—and it adds up fast.
