A product manager’s role in the protection of data privacy
This post will help product managers learn about data protection and privacy. It’s essential for building great products.
Year in review: 7 years of running our profitable bootstrapped SaaS
Sarah Hum, our co-founder, is sharing year 7 highlights. She’s talking about AI, the economy, founder reflections, team dynamics, and more.
14 best product management certifications to boost your career in 2026
Let’s dive into the best product management certifications to help you stand out. It’s your ultimate guide to truly move the needle in your career.
100,000 reasons to track client feedback
A few weeks ago I closed my 25,000th support ticket in Intercom. I want to share a bit about my customer support strategy and how it transformed over the years.
What is a sunk cost and how you can effectively manage it
What is a sunk cost? Sunk cost definition says it’s any past expense you can’t recover, no matter the outcome of ongoing efforts. Let’s explore sunk costs here.
Feedback management tips from 15 leading female product leaders
For International Women’s Day, we’re focusing on prominent women in product management. This post guides product managers on enhancing feedback management.
The top 24 product management blogs in 2026
Reading product management blogs is like having a coffee chat with experts across the globe. Here’s a list of the top product management blogs.
The SaaS revenue roadmap: understanding and leveraging ARR
Think of ARR as a straightforward way to understand the steady income your business can expect from subscriptions over a year. Let’s explore ARR SaaS metrics more.
How to conduct user interviews to uncover the best insights
User interviews are one of the best ways to understand your customers. Why? You get to hear straight from them. Let’s explore how to do these interviews well.
