Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!
Author: Sarah Hum
A big part of customer success is making sure users are equipped with the features they need. As a customer support agent, you get feedback all the time. Sometimes, the functionality customers are looking for doesn’t exist. Sometimes, the functionality is confusing or hard to find. …
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here are some ideas for your team.
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Making product videos is a great way to get people excited about your product and boost brand affinity. Here’s how we do it with practically no time and no budget.