Author: Sarah Hum

Canny for customer success: Using Canny on customer support teams

Canny for customer success: Using Canny on customer support teams

Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.

How we built a $1m ARR SaaS startup

How we built a $1m ARR SaaS startup

Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

Canny for product managers: Using Canny as a product management tool

Canny for product managers: Using Canny as a product management tool

Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.

Year three in review: Lessons from growing our bootstrapped startup

Year three in review: Lessons from growing our bootstrapped startup

It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.

Lessons from a year of team retreats

Lessons from a year of team retreats

Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.

Why work at Canny

Why work at Canny

Here are some of the reasons why our team loves working at Canny. Check out jobs.canny.io if these points resonate with you!

Canny best practices: Feedback board use cases

Canny best practices: Feedback board use cases

Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.

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