Author: Sarah Hum

Saying no to big customers

Saying no to big customers

We decided Canny would be a self-serve product and focus on small to mid-sized companies. Here’s why we’re saying no to big customers.

Year in review: Lessons from our second year of bootstrapping Canny

Year in review: Lessons from our second year of bootstrapping Canny

It’s been two years since we launched Canny. Here are some lessons from this past year and how you might apply them to your company.

How we’ve managed to attract top talent to our early-stage startup

How we’ve managed to attract top talent to our early-stage startup

Hiring top talent can be crucial to the success of your business. Here’s how we’ve been able to attract rockstars to our small team.

A year of writing

A year of writing

Being able to articulate thoughts in a concise, easy to understand way is a practiced skill. The only way I’m going to get better at it is by doing it. Here are some things I’m doing to be a better writer this year.

Reflections from the last 2 years as a founder

Reflections from the last 2 years as a founder

Two years ago, Sarah quit her comfortable desk job at Facebook. Here are some things she learned along the way.

Building your brand by telling your story

Building your brand by telling your story

Telling your story is a great way to build your brand. Here are some ways we’re using storytelling to build awareness for Canny.

First hire to first fire

First hire to first fire

Being able to hire someone with our hard-earned revenue is very rewarding. But it’s not easy! Read about our experience and takeaways from growing our team.

SaaS Pricing: Lessons from 4 pricing changes

SaaS Pricing: Lessons from 4 pricing changes

We launched Canny almost a year ago. During that time, we reached ramen profitability. We also changed our pricing four times. Here’s a deep dive into each pricing change and the lessons we learned.

Building our startup as digital nomads

Building our startup as digital nomads

We left our jobs in California, moved out, and embraced the digital nomad lifestyle. Read about our life on the road as we build Canny around the world – starting in Europe.

Debunking concerns around having a public roadmap

Debunking concerns around having a public roadmap

Public roadmaps have become more popular over the past couple years, for good reason. Founders have written about why they have a public roadmap. The main reasons being that: Your users will love you for it You will improve your product with user feedback You will keep your team accountable Making

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