Canny Best Practices: Canny for sales
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here are some ideas for your team.
Author: Sarah Hum
Canny Best Practices: Canny for product management
Canny was made with product managers in mind. Here’s how Canny will help you be more confident in your product decisions.
Canny Best Practices: Feedback board use cases
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
The end of our digital nomad journey
After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.
Canny Best Practices: Using Canny internally
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Canny Best Practices: User Segmentation
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
Making a product video with no time and no budget
Making product videos is a great way to get people excited about your product and boost brand affinity. Here’s how we do it with practically no time and no budget.
Canny Best Practices: Using Canny privately
Many teams on Canny opt not to use it publicly with their customers. Instead, they use it as a tool to empower customer-facing teammates.
Canny Best Practices: Status changes
Keep your customers in the loop with new features. Here’s how to use each Canny status to communicate updates to your customers.
Canny Best Practices: Responding to feedback
Responding to all customer feedback is almost impossible. Here are some guidelines to help you craft responses to feedback.
