Author: Sarah Hum

Year four in review:  Overcoming the unexpected

Year four in review: Overcoming the unexpected

We just celebrated Canny’s four year anniversary, and we’re sharing some big themes from the last year.

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

We’re releasing the biggest visual change to Canny ever. Here’s what’s new, and why we slow-released 2.0 and listened to user feedback.

Canny for customer success: Using Canny on customer support teams

Canny for customer success: Using Canny on customer support teams

Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.

How we built a $1m ARR SaaS startup

How we built a $1m ARR SaaS startup

Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

Canny for product managers: Using Canny as a product management tool

Canny for product managers: Using Canny as a product management tool

Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.

Year three in review: Lessons from growing our bootstrapped startup

Year three in review: Lessons from growing our bootstrapped startup

It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.

Lessons from a year of team retreats

Lessons from a year of team retreats

Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.

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