Author: Sarah Hum

Year three in review: Lessons from growing our bootstrapped startup

Year three in review: Lessons from growing our bootstrapped startup

It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.

Lessons from a year of team retreats

Lessons from a year of team retreats

Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.

Canny best practices: Feedback board use cases

Canny best practices: Feedback board use cases

Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.

The end of our digital nomad journey

The end of our digital nomad journey

After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.

Canny best practices: Using Canny internally

Canny best practices: Using Canny internally

As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.

Canny best practices: User segmentation

Canny best practices: User segmentation

Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.

Making a product video with no time and no budget

Making a product video with no time and no budget

Making product videos is a great way to get people excited about your product and boost brand affinity. Here’s how we do it with practically no time and no budget.

Canny best practices: Using Canny privately

Canny best practices: Using Canny privately

Many teams on Canny opt not to use it publicly with their customers. Instead, they use it as a tool to empower customer-facing teammates.

Canny best practices: Status changes

Canny best practices: Status changes

Keep your customers in the loop with new features. Here’s how to use each Canny status to communicate updates to your customers.

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