Should you have a public roadmap?
Public roadmaps show everyone what you’ve been working on. This can be a little intimidating. So, should you have a public roadmap, or are they a bad idea?
How to ask for customer feedback for your SaaS product (+ useful infographic and a free guide)
How to ask for product feedback without being overwhelming? Find the best tips and ideas in this blog post.
Why you should be collecting customer feedback
Knowing what your users think about your product is important. But when it really comes down to it, why does collecting customer feedback matter—and how can it actually make your product and your business better?
Different types of customer feedback (and what to do with them)
There are many different types of customer feedback. Some you reach out for, and some you don’t—but it’s all valuable. Here’s a breakdown of the types, and what to do with them.
How to get customer feedback for your SaaS product
Customer feedback can help you make informed and useful business decisions on your SaaS product. But, sometimes it can be hard to get the feedback you need.
Year three in review: Lessons from growing our bootstrapped startup
It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.
Lessons from a year of team retreats
Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.
How to choose the right support channels for your software product
Getting started with providing great support can be tricky. There are endless support channels available, and choosing between them is hard.
How to write effective case studies for your software product
Case studies are one of the best ways to communicate product value to potential customers. However, good case studies take time and commitment.
