Product Management

Tips and tricks for building great products

Beta testing: how to choose testers from your user base

Beta testing: how to choose testers from your user base

There are customers that are easy to get feedback from and who are qualified for beta testing. And then there are customers who aren’t. How do you choose?

Debunking the “faster horse” concern in customer feedback

Debunking the “faster horse” concern in customer feedback

Open customer feedback can be scary. What if someone asks for a “faster horse”? You’re going to have to build it, right? Nope.

3 public roadmap benefits you probably haven’t thought of

3 public roadmap benefits you probably haven’t thought of

Most companies focus on transparency for customers as the main benefit of having a public product roadmap. However, there’s a whole other side to it.

5 reasons why customer feedback is vital for product management success

5 reasons why customer feedback is vital for product management success

62% of product managers say that their biggest challenge is to validate whether the market needs what they’re building.

Product roadmap best practices: informative and transparent

Product roadmap best practices: informative and transparent

Product roadmaps—whether they’re internal or public—are a great asset for any SaaS company. However, they’re only truly useful if a few key practices are followed.

Managing customer expectations for new feature requests

Managing customer expectations for new feature requests

If you’ve worked in a customer-facing role at a SaaS company, then you’ve received feature requests before. How do you manage these customer expectations?

How internal product roadmaps improve productivity and transparency

How internal product roadmaps improve productivity and transparency

Internal product roadmaps have benefits way beyond keeping development work organized. Getting to them requires pulling them out of their narrow context.

Are all feature voting tools equally bad?

Are all feature voting tools equally bad?

When people think of “feature voting tools”, they imagine a basic upvote-downvote system. However, feature voting has come a long way since then.

How to say no to product feature requests

How to say no to product feature requests

Rejecting customers’ ideas is never easy. However, the right tone and attitude can make a huge difference. Here’s how to say no to feature requests the right way.

A guide to roadmap prioritization for small companies

A guide to roadmap prioritization for small companies

Roadmap prioritization can be challenging, especially for small teams. Here’s a guide to help your team prioritize the most impactful work.

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Elen Veenpere

Marketer at Canny. Elen enjoys drinking unnecessary amounts of coffee, typing words, and filling out marketing spreadsheets.

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