The best way to collect user feedback

The best way to collect user feedback

This feedback form should look familiar. Most apps and websites have one. It’s actually a very costly way to collect feedback: it creates a ton of urgent, manual work. What should you do instead? Let your users vote on feedback. This switch will save you time and money, help

Introducing Canny

Introducing Canny

Growth is driven by the value you provide your users. Understanding their needs prepares you to deliver more value. This is why listening to user feedback is crucial to being successful. This can be a daunting task, especially as you scale. How do you keep track

Why you don’t give feedback

Why you don’t give feedback

We recently created a survey in order to better understand how people feel about giving user feedback about tech products (like Snapchat, Netflix, etc). We believe our experience building and designing quality products makes our feedback pretty valuable, yet we rarely feel like our voices

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