How to announce product updates and features

How to announce product updates and features

Product updates are exciting. However—you have to get others excited, too. Here’s how to make sure your announcements make a splash.

Canny Best Practices: Canny for customer support/success

Canny Best Practices: Canny for customer support/success

Success and support are the glue between customers and the product team. It’s your responsibility to understand customer problems and communicate that to product.

Improving communication between product and support

Improving communication between product and support

Product and support are often portrayed as the two parts of a business that just “can’t get along”. Improving communication between these teams can be challenging.

Canny Best Practices: Canny for sales

Canny Best Practices: Canny for sales

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here are some ideas for your team.

How to communicate product value to potential customers

How to communicate product value to potential customers

You’ve built a piece of software. You think your product value is through the roof. It’s useful, functional, and overall amazing. There’s a problem, though.

How to communicate your product roadmap to stakeholders

How to communicate your product roadmap to stakeholders

Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information to different stakeholders.

Canny Best Practices: Canny for product management

Canny Best Practices: Canny for product management

Canny was made with product managers in mind. Here’s how Canny will help you be more confident in your product decisions.

How to give good feedback to a SaaS product

How to give good feedback to a SaaS product

Many of us like to think we know how to give good feedback for a SaaS product. However, that might not always be the case.

Canny Best Practices: Feedback board use cases

Canny Best Practices: Feedback board use cases

Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.

The end of our digital nomad journey

The end of our digital nomad journey

After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.

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