How do you ask for feedback without being overwhelming, while still maintaining the quality of what you get in return?
There’s a simple metric that gives you a good, easy snapshot of your customers’ satisfaction. What is NPS (Net Promoter Score) and how do you use it?
We decided Canny would be a self-serve product and focus on small to mid-sized companies. Here’s why we’re saying no to big customers.
Roadmap prioritization can be challenging, especially for small teams. Here’s a guide to help your team prioritize the most impactful work.
It’s been two years since we launched Canny. Here are some lessons from this past year and how you might apply them to your company.
Hiring top talent can be crucial to the success of your business. Here’s how we’ve been able to attract rockstars to our small team.
Being able to articulate thoughts in a concise, easy to understand way is a practiced skill. The only way I’m going to get better at it is by doing it. Here are some things I’m doing to be a better writer this year.
Two years ago, Sarah quit her comfortable desk job at Facebook. Here are some things she learned along the way.