Product management predictions for 2023
Everyone’s drafting up plans for 2023 and, of course, is wondering – what’s to come? Some top product management experts shared their predictions with us. Here’s more!
How feedback management leads to improved customer satisfaction and retention
Increasing your customer retention rate by only 5% may lead to a 25-95% profit increase! Here’s how and why feedback management improves customer satisfaction and retention.
Meet Canny’s Class of 2022!
Canny grew a lot in 2022. Not only are we working with more companies than ever, we have also built a ton of new features. To do all of that, we needed to grow our team… a lot. Get to know our new team members in this post.
![Canny in Mexico City: Post-retreat reflections [+video!]](https://canny.io/blog/wp-content/uploads/2022/11/CannyMexico-20-760x400.png)
Canny in Mexico City: Post-retreat reflections [+video!]
We go on international team retreats twice a year. In this post we share how we organize these retreats, maximize our time together, and foster team building. There’s also a sweet highlights video, so check it out!
5 Effective and Unconventional Product Testing Ideas
Product testing helps you understand if your product is something your users want. In this post we explore 5 interesting product testing ideas that you might not be doing today. They’ll help you get feedback early to make sure you spend your time building what your users want.
Best Product Management Advice from Over 20 Top Product Managers
We get to work with some amazing product leaders at Canny. So, we asked 20 of them to share their best advice for other product managers. See what experts from companies including Sephora, GitLab, and G2 had to say in this post.
Your complete guide to SaaS SEO
In this post we dive into building a SaaS SEO strategy that will drive organic traffic and generate subscriptions. Written by Tomasz Niezgoda of SurferSEO, it’s full of expert advice and actionable tips.
Canny is now SOC 2 type II compliant
We take our customers’ data security very seriously. That’s why we’ve become SOC 2 type 2 compliant. Check out this post for a look at what this rigorous audit entails, and how it benefits our customers.
How product managers can leverage these 3 customer satisfaction metrics: NPS, CES, CSAT
Customer satisfaction metrics are an important data point for product managers. They can signal that you need to make product updates if they’re trending down. Or, they can show recent updates are working if the metrics are trending up. See how to use them effectively in this post.
