Strategic roadmapping and planning meetings are often missing a crucial element: They don’t include the voice of the customer.
Canny Best Practices
Make the most out of Canny by using these tips
If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here’s how to make it easy for your customers to share their feedback.
Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.
Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.
Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.
The customer feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption by using a changelog.
Are you asking your customers to give feedback on your product, and leaving it at that? If so, you’re missing out on valuable information. Collecting this type of customer feedback a good starting point—but it’s important to ask the right customer feedback questions.