Get your feedback organized right from the start. By setting up the appropriate feedback organization structure, reviewing feedback will be easy.
Canny Best Practices
Make the most out of Canny by using these tips
Success and support are the glue between customers and the product team. It’s your responsibility to understand customer problems and communicate that to product.
Canny was made with product managers in mind. Here’s how Canny will help you be more confident in your product decisions.
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
Many teams on Canny opt not to use it publicly with their customers. Instead, they use it as a tool to empower customer-facing teammates.