Make the most out of Canny by using these tips
Feedback is the lifeblood of product development. It shows what users need, highlights problems, and guides you to make decisions. Without it, you risk building features no one wants. This is where Canny comes in. Canny helps you collect, manage, and act on user feedback easily. …
Learn how to organize customer feedback from surveys, social media, reviews, and more. Discover tips for categorizing, analyzing, and prioritizing feedback.
A few weeks ago I closed my 25,000th support ticket in Intercom. I want to share a bit about my customer support strategy and how it transformed over the years.
I’m Sarah Hum – a designer co-founder at Canny. Here’s how design principles guide our product development. And here’s how you can use them for your startup!
Master the art of product planning – check out these free roadmap templates. Learn strategic planning, enhance team communication, and align with your goals.
You can save lots of time with artificial intelligence. Here’s how AI can help automate tedious tasks in each department! Check out this AI SaaS-focused blog post.
When you improve your product, tell the world about it! One of the best ways is product announcements. Here’s your guide to release notes + examples & templates!
How can you really understand your customers? The best way is to ask your users. Here’s how you can set up a feedback management system and rely on feedback.
Put feedback management on Autopilot—introducing our new AI features
Autopilot is our new AI-powered tool to save you time and automate manual parts of your job. Now you can automatically extract feedback from sales and support conversations, deduplicate it, and build better products.