Most teams use a lot of tools—and it can be hard to get everyone on board with a new one. Here’s how to get product adoption from your team from the very beginning.
Canny Best Practices
Make the most out of Canny by using these tips
Get your feedback organized right from the start. By setting up the appropriate feedback organization structure, reviewing feedback will be easy.
Success and support are the glue between customers and the product team. It’s your responsibility to understand customer problems and communicate that to product.
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here are some ideas for your team.
Canny was made with product managers in mind. Here’s how Canny will help you be more confident in your product decisions.
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.