Canny Best Practices

Make the most out of Canny by using these tips

3 easy ways to break down silos between product and sales orgs

3 easy ways to break down silos between product and sales orgs

When product and sales teams work well together, everyone wins. Product builds what customers actually want and need. Sales follows up with lost leads with product updates. Product improves. Sales close. And customers are happy. Wouldn’t that be wonderful?  In reality, there are often misaligned goals, conflicting

How feedback management can boost SEO

How feedback management can boost SEO

Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!

Canny 2022 Wrapped

Canny 2022 Wrapped

We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.

5 Effective and Unconventional Product Testing Ideas

5 Effective and Unconventional Product Testing Ideas

Product testing helps you understand if your product is something your users want. In this post we explore 5 interesting product testing ideas that you might not be doing today. They’ll help you get feedback early to make sure you spend your time building what your users want.

Introducing Canny + ClickUp

Introducing Canny + ClickUp

We’re excited to announce the release of our newest integration: ClickUp. With the integration, you’ll be able to link Canny posts with ClickUp tasks, and associate customer feedback data with project management data.

How we prioritize feature development at Canny

How we prioritize feature development at Canny

Roadmap prioritization is hard, but so important. Here’s our step-by-step process for prioritizing feature development at Canny.

Using Canny to integrate user feedback into your roadmapping and planning meetings

Using Canny to integrate user feedback into your roadmapping and planning meetings

Strategic roadmapping and planning meetings are often missing a crucial element: They don’t include the voice of the customer.

4 ways to make your user feedback tool more accessible to customers

4 ways to make your user feedback tool more accessible to customers

If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here’s how to make it easy for your customers to share their feedback.

Moderating user comments diplomatically

Moderating user comments diplomatically

What if user feedback turns negative? Here’s how to moderate comments and ensure that your feedback boards are a place for productive discussion.

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