Canny Best Practices

Make the most out of Canny by using these tips

Introducing Canny + ClickUp

Introducing Canny + ClickUp

We don’t usually introduce new integrations here on the blog—but this one is pretty special.  We love ClickUp here at Canny. They were one of our earliest customers, and we use the tool ourselves internally.  So, we’re excited to announce the release of our newest

How we prioritize feature development at Canny

How we prioritize feature development at Canny

Roadmap prioritization is hard, but so important. Here’s our step-by-step process for prioritizing feature development at Canny.

Using Canny to integrate user feedback into your roadmapping and planning meetings

Using Canny to integrate user feedback into your roadmapping and planning meetings

Strategic roadmapping and planning meetings are often missing a crucial element: They don’t include the voice of the customer.

4 ways to make your user feedback tool more accessible to customers

4 ways to make your user feedback tool more accessible to customers

If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here’s how to make it easy for your customers to share their feedback.

Moderating user comments diplomatically

Moderating user comments diplomatically

What if user feedback turns negative? Here’s how to moderate comments and ensure that your feedback boards are a place for productive discussion.

Canny for customer success: Using Canny on customer support teams

Canny for customer success: Using Canny on customer support teams

Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

Canny for product managers: Using Canny as a product management tool

Canny for product managers: Using Canny as a product management tool

Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.

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