Canny for support
You likely receive a lot of feedback and requests from your users. Managing and prioritizing these requests can be daunting. This is where Canny comes in.
© Canny 2023
Canny Best Practices
Make the most out of Canny by using these tips
How to report your customer experience ROI
A guide to measuring and reporting your customer experience. CX ROI can be difficult to pin down. Here’s how to do it right.
Why resource optimization is critical for product teams in 2023
Want to find out how smart product teams are optimizing resources? Then check out this post and learn everything about resource optimization and prioritization.
3 easy ways to break down silos between product and sales orgs
When product and sales teams work well together, everyone wins. Product builds what customers actually want and need. Sales follows up with lost leads with product updates. Product improves. Sales close. And customers are happy. Wouldn’t that be wonderful? In reality, there are often misaligned goals, conflicting …
How feedback management can boost SEO
Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!
Canny 2022 Wrapped
We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.
5 effective and unconventional product testing ideas
Product testing helps you understand if your product is something your users want. In this post we explore 5 interesting product testing ideas that you might not be doing today. They’ll help you get feedback early to make sure you spend your time building what your users want.
Introducing Canny + ClickUp
We’re excited to announce the release of our newest integration: ClickUp. With the integration, you’ll be able to link Canny posts with ClickUp tasks, and associate customer feedback data with project management data.
How to manage feature prioritization + how we do it at Canny!
Roadmap prioritization is hard, but so important. Here’s our step-by-step process for prioritizing feature development at Canny.