Building SaaS

From brand building to pricing, here are all things SaaS

Saying no to big customers

Saying no to big customers

We decided Canny would be a self-serve product and focus on small to mid-sized companies. Here’s why we’re saying no to big customers.

Building your brand by telling your story

Building your brand by telling your story

Telling your story is a great way to build your brand. Here are some ways we’re using storytelling to build awareness for Canny.

Defending your early-stage SaaS startup against email spammers

Defending your early-stage SaaS startup against email spammers

Last week seemed like an ordinary week until we started getting some strange emails in our inbox.

SaaS Pricing: Lessons from 4 pricing changes

SaaS Pricing: Lessons from 4 pricing changes

We launched Canny almost a year ago. During that time, we reached ramen profitability. We also changed our pricing four times. Here’s a deep dive into each pricing change and the lessons we learned.

Introducing Canny

Introducing Canny

Growth is driven by the value you provide your users. Understanding their needs prepares you to deliver more value. This is why listening to user feedback is crucial to being successful. This can be a daunting task, especially as you scale. How do you keep track

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