Building SaaS

For those on a journey to build an awesome SaaS product

Building your brand by telling your story

Building your brand by telling your story

Last month I spoke at Uppercase, an online conference by the team at Missinglettr that brought in over 100 speakers. Thanks to everyone who came out and especially to those that sent a note afterward. Public speaking has always been a fear of mine so I really

First hire to first fire

First hire to first fire

Let’s rewind back to February 2018: Canny was almost officially one year old. We were sitting at a cool $9k of MRR The team was still two founders, Andrew and me We were starting to feel stretched thin. From building product to doing marketing, we split founder time into

Defending your early-stage SaaS startup against email spammers

Defending your early-stage SaaS startup against email spammers

Last week seemed like an ordinary week. As ordinary as it gets while traveling the world and bootstrapping a startup. Until we started getting some strange emails in our inbox: What’s this about? I plugged it into Google translate out of curiosity. It’s an automated response. The

Why every SaaS product manager should use feature voting

Why every SaaS product manager should use feature voting

We’re all about keeping things as simple as possible. Simple equals productive and productive equals profit. We want to make product managers and their companies more successful – and we believe feature voting is a great way to do that. Feature voting is a simple way

Year in review: Lessons learned from bootstrapping our SaaS startup

Year in review: Lessons learned from bootstrapping our SaaS startup

It’s officially been a year since we launched our SaaS startup, Canny. We’re proud of how far we’ve come, but we’d definitely do some things differently. I’ll share the highlights of our journey so far, and some of our biggest learning lessons. In case you don’t

SaaS Pricing: Lessons from 4 pricing changes

SaaS Pricing: Lessons from 4 pricing changes

We launched Canny almost a year ago. During that time, we reached ramen profitability. We also changed our pricing four times. As a bootstrapped startup, we needed to monetize from the start. Not to mention, paying customers is a great signal for product-market fit. We knew

How we Bootstrapped our SaaS Startup to Ramen Profitability

How we Bootstrapped our SaaS Startup to Ramen Profitability

It’s been seven months since we launched our SaaS startup and we’re ramen profitable. Canny makes enough to pay for its own expenses and our personal living expenses. This is far less money than we made working at Facebook, but a huge milestone for our bootstrapped startup.

Debunking concerns around public roadmaps

Debunking concerns around public roadmaps

Public roadmaps have become more popular over the past couple years, for good reason. Founders have written about why they publicize their roadmaps. The main reasons being that: Your users will love you for it You will improve your product with user feedback You will keep your team accountable Making your

The best way to collect user feedback

The best way to collect user feedback

This feedback form should look familiar. Most apps and websites have one. It’s actually a very costly way to collect feedback: it creates a ton of urgent, manual work. What should you do instead? Let your users vote on feedback. This switch will save you time and money, help

Introducing Canny

Introducing Canny

Growth is driven by the value you provide your users. Understanding their needs prepares you to deliver more value. This is why listening to user feedback is crucial to being successful. This can be a daunting task, especially as you scale. How do you keep track

Canny helps drive your business with customer feedback Learn More
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