There are plenty of reasons why a customer might stop using your product or service. Fortunately, for each reason, there’s also a win-back strategy.
From brand building to pricing, here are all things SaaS
Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.
Does your business make a product? If so, you should use your own product. Here’s why regularly using your product within your own company matters.
We love a good tech stack—but too much tech can weigh down your workflow. Here’s how to figure out if you actually need a new piece of software or tool in your toolkit.
The customer feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption by using a changelog.
People are more likely to buy something if others already have—especially others they trust. Here’s how SaaS businesses can use visual social proof to highlight existing customers, integrations, and more.
Product updates are exciting. However—you have to get others excited, too. Here’s how to make sure your announcements get noticed.
Are you asking your customers to give feedback on your product, and leaving it at that? If so, you’re missing out on valuable information. Collecting this type of customer feedback a good starting point—but it’s important to ask the right customer feedback questions.