The feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption with a changelog.
From brand building to pricing, here are all things SaaS
Internal product roadmaps have benefits way beyond keeping development work organized. Getting to them requires pulling them out of their narrow context.
No matter how hard you work at acquiring new customers, it’s useless if you have a “leaky bucket”—a high churn rate. Here’s how customer success can help.
We decided Canny would be a self-serve product and focus on small to mid-sized companies. Here’s why we’re saying no to big customers.
Telling your story is a great way to build your brand. Here are some ways we’re using storytelling to build awareness for Canny.
We launched Canny almost a year ago. During that time, we reached ramen profitability. We also changed our pricing four times. Here’s a deep dive into each pricing change and the lessons we learned.