Why every SaaS product manager should use feature voting
We want to make product managers and their companies more successful – and we believe feature voting is a great way to do that.
© Canny 2017
Customer Feedback
How to collect and manage customer feedback like a pro
The best way to collect user feedback
This feedback form should look familiar. Most apps and websites have one. It’s actually a very costly way to collect feedback: it creates a ton of urgent, manual work. What should you do instead? Let your users vote on feedback. This switch will save you time and money, help …
Why you don’t like giving feedback
We recently created a survey in order to better understand how people feel about giving feedback about tech products (like Snapchat, Netflix, etc). We believe our experience building and designing quality products makes our feedback pretty valuable, yet we rarely feel like our voices are …