Author: Andrew Rasmussen

Defending your early-stage SaaS startup against email spammers

Defending your early-stage SaaS startup against email spammers

Last week seemed like an ordinary week until we started getting some strange emails in our inbox.

How to be productive without an office

How to be productive without an office

Whether you’re living in a big city, traveling, or something in between, you don’t need an office to be productive. Here are some tips for productivity without an office.

Year in review: Lessons learned from bootstrapping our SaaS startup

Year in review: Lessons learned from bootstrapping our SaaS startup

It’s officially been a year since we launched our SaaS startup, Canny. We’re proud of how far we’ve come, but we’d definitely do some things differently. Here are the highlights of our journey so far, and some of our biggest learning lessons.

How we Bootstrapped our SaaS Startup to Ramen Profitability

How we Bootstrapped our SaaS Startup to Ramen Profitability

It’s been seven months since we launched our SaaS startup and we’re ramen profitable. Canny makes enough to pay for its own expenses and our personal living expenses. This is far less money than we made working at Facebook, but a huge milestone for our bootstrapped startup.

What you’ll get out of Y Combinator’s Startup School

What you’ll get out of Y Combinator’s Startup School

We just completed the inaugural batch of Y Combinator’s Startup School for our startup Canny. It was a blast, and we learned a ton. For those of you thinking about doing the next batch, we’d love to share our experience with you. We also have ideas for how YC

The best way to collect user feedback

The best way to collect user feedback

This feedback form should look familiar. Most apps and websites have one. It’s actually a very costly way to collect feedback: it creates a ton of urgent, manual work. What should you do instead? Let your users vote on feedback. This switch will save you time and money, help

Introducing Canny

Introducing Canny

Growth is driven by the value you provide your users. Understanding their needs prepares you to deliver more value. This is why listening to user feedback is crucial to being successful. This can be a daunting task, especially as you scale. How do you keep track

Why you don’t like giving feedback

Why you don’t like giving feedback

We recently created a survey in order to better understand how people feel about giving feedback about tech products (like Snapchat, Netflix, etc). We believe our experience building and designing quality products makes our feedback pretty valuable, yet we rarely feel like our voices are

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