Author: Eric Hoppe

How to announce product updates and features

How to announce product updates and features

Product updates are exciting. Howeverā€”you have to get others excited, too. Here’s how to make sure your announcements get noticed.

Product roadmap prioritization: how to effectively plan your roadmap

Product roadmap prioritization: how to effectively plan your roadmap

Product roadmap planning can be challengingā€”especially if you have a small team. Here’s a step-by-step method for prioritizing your product roadmap.

Should you have a public roadmap?

Should you have a public roadmap?

Public roadmaps show everyone what you’ve been working on. This can be a little intimidating. So, should you have a public roadmap, or are they a bad idea?

How to ask for customer feedback for your SaaS product (+ useful infographic)

How to ask for customer feedback for your SaaS product (+ useful infographic)

How to ask for product feedback without being overwhelming? Find the best tips and ideas in this blog post.

Different types of customer feedback (and what to do with them)

Different types of customer feedback (and what to do with them)

There are many different types of customer feedback. Some you reach out for, and some you don’tā€”but it’s all valuable. Here’s a breakdown of the types, and what to do with them.

Evaluating the best public product roadmap examples (with screenshots!)

Evaluating the best public product roadmap examples (with screenshots!)

There are many benefits to having a public roadmap. However, finding good public product roadmap examples can be hard.

How to successfully deliver your product roadmap presentation to stakeholders

How to successfully deliver your product roadmap presentation to stakeholders

Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information to different stakeholders.

What is NPS and how to use it to gauge customer satisfaction

What is NPS and how to use it to gauge customer satisfaction

Thereā€™s a simple metric that gives you a good, easy snapshot of your customers’ satisfaction. What is NPS (Net Promoter Score) and how do you use it?

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