Debunking the “faster horse” concern in customer feedback
Open customer feedback can be scary. What if someone asks for a “faster horse”? You’re going to have to build it, right? Nope.
© Canny 2020
Product Management
Tips and tricks for building great products
3 public roadmap benefits you probably haven’t thought of
Most companies focus on transparency for customers as the main benefit of having a public product roadmap. However, there’s a whole other side to it.
5 reasons why customer feedback is vital for product management success
62% of product managers say that their biggest challenge is to validate whether the market needs what they’re building.
Product roadmap best practices: informative and transparent
Product roadmaps—whether they’re internal or public—are a great asset for any SaaS company. However, they’re only truly useful if a few key practices are followed.
Managing customer expectations for new feature requests
If you’ve worked in a customer-facing role at a SaaS company, then you’ve received feature requests before. How do you manage these customer expectations?
How internal product roadmaps improve productivity and transparency
Internal product roadmaps have benefits way beyond keeping development work organized. Getting to them requires pulling them out of their narrow context.
Are all feature voting tools equally bad?
When people think of “feature voting tools”, they imagine a basic upvote-downvote system. However, feature voting has come a long way since then.
How to say no to product feature requests
Rejecting customers’ ideas is never easy. However, the right tone and attitude can make a huge difference. Here’s how to say no to feature requests the right way.
A guide to roadmap prioritization for small companies
Roadmap prioritization can be challenging, especially for small teams. Here’s a guide to help your team prioritize the most impactful work.
Why every SaaS product manager should use feature voting
We want to make product managers and their companies more successful – and we believe feature voting is a great way to do that.
