How we automatically uncovered 100+ feature requests in Typeform’s support tickets
Autopilot detects 30% more feature requests than humans. See how our experiment with Typeform proved it and learn how you can capture more feedback effortlessly.
Tag: feedback
How to master productivity with a lazy product manager approach: 12 ideas
We often confuse busyness with efficiency. Here’s how you can achieve more in less time and stay “lazy.” Get expert advice from Anu Kirk and others and save time.
Ten tips for promoting your Canny board to gather valuable feedback
Feedback is the lifeblood of product development. It shows what users need, highlights problems, and guides you to make decisions. Without it, you risk building features no one wants. This is where Canny comes in. Canny helps you collect, manage, and act on user feedback easily. …
How to use the voice of the customer methodology to build products customers love
The voice of the customer methodology is a popular framework for customer-centric product development. Here’s how to use it and even become the voice of your customers.
How to organize customer feedback easily and effectively
Learn how to organize customer feedback from surveys, social media, reviews, and more. Discover tips for categorizing, analyzing, and prioritizing feedback.
6 valuable ways to drive customer engagement in 2025
Learn the latest strategies and tools to improve customer engagement and grow your business in 2025. Get the ultimate guide to customer engagement now.
100,000 reasons to track client feedback
A few weeks ago I closed my 25,000th support ticket in Intercom. I want to share a bit about my customer support strategy and how it transformed over the years.
Feedback management tips from 15 leading female product leaders
For International Women’s Day, we’re focusing on prominent women in product management. This post guides product managers on enhancing feedback management.
Put feedback management on Autopilot—introducing our new AI features
Autopilot is our new AI-powered tool to save you time and automate manual parts of your job. Now you can automatically extract feedback from sales and support conversations, deduplicate it, and build better products.