Building SaaS

From brand building to pricing, here are all things SaaS

How to strengthen and track user activation for SaaS success

How to strengthen and track user activation for SaaS success

Having active users isn’t essential to the SaaS business model – it is the SaaS business model.  There’s no point spending years crafting the perfect software solution if no one uses it. And nobody will pay for software they don’t use.  Yet applications are becoming more complex

How to use email marketing to improve customer engagement

How to use email marketing to improve customer engagement

Strengthen customer relationships through email. Explore 4 proven strategies that reduce churn and boost engagement.

Put feedback management on Autopilot—introducing our new AI features

Put feedback management on Autopilot—introducing our new AI features

Autopilot is our new AI-powered tool to save you time and automate manual parts of your job. Now you can automatically extract feedback from sales and support conversations, deduplicate it, and build better products.

Starting a startup with your significant other: what it’s really like

Starting a startup with your significant other: what it’s really like

Starting a business with your significant other can be really exciting. Is it always a good idea, though? Here’s how we do it and what works for us.

Canny’s guide to growing your team at your bootstrapped startup

Canny’s guide to growing your team at your bootstrapped startup

Getting hiring right when bootstrapping is a challenging but critical task. Here’s how we approach startup hiring and how you can do it too.

6 customer onboarding strategies to make a good impression

6 customer onboarding strategies to make a good impression

Are you looking for a way to engage your customers and build long-lasting relationships? User onboarding is the answer. Let’s dive into the customer onboarding process.

Canny cottage near Toronto: post-retreat reflections

Canny cottage near Toronto: post-retreat reflections

Let’s go behind the scenes of our latest team retreat near Toronto. We’ll tell you all about the planning, execution, and lessons we learned from this experience.

Bug vs feature: what’s the difference? (guide + examples)

Bug vs feature: what’s the difference? (guide + examples)

Understanding the difference between a bug and a feature can be tricky. Sometimes what starts as a bug report can turn into a great new feature. Here’s how to spot the difference and get organized.

Canny for B2B companies

Canny for B2B companies

We’re exploring how Canny can help your business thrive, especially in the B2B context.

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