Debunking the “faster horse” concern in customer feedback
Open customer feedback can be scary. What if someone asks for a “faster horse”? You’re going to have to build it, right? Nope.
© Canny 2025
Product Management
Tips and tricks for building great products
5 reasons why customer feedback is vital for product management success
62% of product managers say that their biggest challenge is to validate whether the market needs what they’re building.
Managing customer expectations for new feature requests
If you’ve worked in a customer-facing role at a SaaS company, then you’ve received feature requests before. How do you manage these customer expectations?
How internal product roadmaps improve productivity and transparency
Internal product roadmaps have benefits way beyond keeping development work organized. Getting to them requires pulling them out of their narrow context.
Are all feature voting tools equally bad?
When people think of “feature voting tools”, they imagine a basic upvote-downvote system. However, feature voting has come a long way since then.
Debunking concerns around having a public roadmap
Public roadmaps have become more popular over the past couple years, for good reason. Founders have written about why they have a public roadmap. The main reasons being that: Your users will love you for it You will improve your product with user feedback You will keep your team accountable Making …