Canny best practices: feedback board use cases
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
Author: Sarah Hum
The end of our digital nomad journey
After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.
Canny best practices: using Canny internally
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Canny best practices: user segmentation
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
Making a product video with no time and no budget
Making product videos is a great way to get people excited about your product and boost brand affinity. Here’s how we do it with practically no time and no budget.
Canny best practices: Using Canny privately
Many teams on Canny opt not to use it publicly with their customers. Instead, they use it as a tool to empower customer-facing teammates.
Canny best practices: status changes
Keep your customers in the loop with new features. Here’s how to use each Canny status to communicate updates to your customers.
Canny best practices: responding to feedback
Responding to all customer feedback is almost impossible. Here are some guidelines to help you craft responses to feedback.
Canny best practices: How to position feature voting to customers
Adopting a new system can be both exciting and scary. Here are some tips on how to rally your customers around Canny.
