Canny Best Practices

Make the most out of Canny by using these tips

Webinar recap: how to sell more and delight customers through feedback management

Webinar recap: how to sell more and delight customers through feedback management

On June 22, 2023 we hosted a panel discussion exploring how sales can benefit from feedback management. In case you missed it, we recorded it, and will summarize the key points here. Keep reading to find out how user feedback can boost your sales! We had

Introducing Canny + Asana

Introducing Canny + Asana

We’re pumped to announce that our Canny + Asana integration is now live!

Canny for support

Canny for support

You likely receive a lot of feedback and requests from your users. Managing and prioritizing these requests can be daunting. This is where Canny comes in.

How to report your customer experience ROI

How to report your customer experience ROI

A guide to measuring and reporting your customer experience. CX ROI can be difficult to pin down. Here’s how to do it right.

Why resource optimization is critical for product teams in 2024

Why resource optimization is critical for product teams in 2024

Want to find out how smart product teams are optimizing resources? Then check out this post and learn everything about resource optimization and prioritization.

3 easy ways to break down silos between product and sales orgs

3 easy ways to break down silos between product and sales orgs

When product and sales teams work well together, everyone wins. Product builds what customers actually want and need. Sales follows up with lost leads with product updates. Product improves. Sales close. And customers are happy. Wouldn’t that be wonderful?  In reality, there are often misaligned goals, conflicting

How feedback management can boost SEO

How feedback management can boost SEO

Did you know that managing user feedback can help boost your search engine optimization (SEO)? You can use the feedback to identify areas for improvement: overall website, content, user experience, and so on. So start tracking feedback today!

Canny 2022 Wrapped

Canny 2022 Wrapped

We’ve decided to highlight some of our amazing clients and their big wins from this year. Helping them excel using customer feedback is what we’re all about.

5 effective and unconventional product testing ideas

5 effective and unconventional product testing ideas

Product testing helps you understand if your product is something your users want. In this post we explore 5 interesting product testing ideas that you might not be doing today. They’ll help you get feedback early to make sure you spend your time building what your users want.

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