Canny best practices: Using Canny privately
Many teams on Canny opt not to use it publicly with their customers. Instead, they use it as a tool to empower customer-facing teammates.
© Canny 2020
Canny Best Practices
Make the most out of Canny by using these tips
Canny best practices: Status changes
Keep your customers in the loop with new features. Here’s how to use each Canny status to communicate updates to your customers.
Canny best practices: Responding to feedback
Responding to all customer feedback is almost impossible. Here are some guidelines to help you craft responses to feedback.
Canny best practices: How to position feature voting to customers
Adopting a new system can be both exciting and scary. Here are some tips on how to rally your customers around Canny.
