As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Canny Best Practices
Make the most out of Canny by using these tips
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
Keep your customers in the loop with new features. Here’s how to use each Canny status to communicate updates to your customers.
Responding to all customer feedback is almost impossible. Here are some guidelines to help you craft responses to feedback.