8 ways SaaS companies can use AI to get ahead
You can save lots of time with artificial intelligence. Here’s how AI can help automate tedious tasks in each department! Check out this AI SaaS-focused blog post.
© Canny 2025
Product Management
Tips and tricks for building great products
Bug vs feature: what’s the difference? (guide + examples)
Understanding the difference between a bug and a feature can be tricky. Sometimes what starts as a bug report can turn into a great new feature. Here’s how to spot the difference and get organized.
Emerging product management AI tools in 2024
Let’s explore some of the best AI tools for product managers. You might’ve heard of some of these, but we hope you also discover some new ones.
Top 12 product management podcasts every PM should listen to
One of the ways we enjoy learning is through podcasts. That’s why we started our own! And there are many cool podcasts we draw inspiration from.
Why do you need release notes? (featuring great examples and templates)
When you improve your product, tell the world about it! One of the best ways is product announcements. Here’s your guide to release notes + examples & templates!
Why customer feedback is essential: the ultimate guide to effective feedback programs
How can you really understand your customers? The best way is to ask your users. Here’s how you can set up a feedback management system and rely on feedback.
The 2025 guide to product prioritization + the best frameworks
Choosing the right thing to build can determine whether your product succeeds or fails. But what exactly is product prioritization? Keep reading!
Webinar recap: how to sell more and delight customers through feedback management
On June 22, 2023 we hosted a panel discussion exploring how sales can benefit from feedback management. In case you missed it, we recorded it, and will summarize the key points here. Keep reading to find out how user feedback can boost your sales! We had …
How to write engaging customer feedback emails (+ examples for inspiration)
Customer feedback emails are key to business success. But how can you generate customer responses? Write using these tips and our feedback email examples.