GAIL uses Canny to manage customer feedback

How GAIL benefits from using Canny

Feature voting board
Instead of sending users to an email form, GAIL users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. GAIL users like you get updates directly from the team.

One place for all feedback
GAIL gets valuable insights by having feedback from customers and teammates in a single place.