Keep track of product feedback
Understand what your customers want so you can build the most impactful features.
Canny is your team's home for collecting product feedback
Product feature voting board
Collect feedback publicly or privately in a dedicated feedback board. Over time, the most popular ideas will bubble up to the top.
- Automatically group similar requests
- Pin important updates at the top of any post
- Reach out to everyone with the same request & enable discussion
- Close the product feedback loop with automated updates
Use existing user accounts
Your customers don't need to sign up for Canny. Connect their existing user accounts to know who is giving you feedback.
- Install Canny Identify—it's easy!
- See all votes from a specific user on their profile
- Include additional information like monthly spend, company type, or your own custom fields
Collect feedback from other sources
You can collect feedback manually or by using one of our integrations. Every customer-facing team member should capture the feedback they hear.
- Break down silos between teams—Canny is a great middle layer between customer-facing and product teams
- Create a single process for collecting feedback across the whole team
Explore the customer feedback cycle
Feedback
Capture product feedback from your customers and teammates in one organized place.
Analyze
Use feedback data to understand feature impact and inform your product decisions.
Roadmap
Prioritize projects and communicate what your team is working on with a product roadmap.
Changelog
Announce product updates to engage people with your newest features.
