Canny autopilot
AI-powered feedback management tools
Autopilot automates feedback collection, management, and analysis. Save time, capture all feedback, and uncover valuable customer insights effortlessly.
No credit card required
Automatically discover and collect feedback
Integrate with Intercom, Help Scout, Zendesk, Gong, and more to gather feedback. Effortlessly capture every critical insight.
Organize and deduplicate feedback
Keep your feedback board tidy. Automatically detect and merge duplicates. Instantly find the most requested features.
Dive deeper with Smart Replies
Automatically respond to feedback with follow-up questions. Uncover deeper details and pain points. Make your users feel heard.
Summarize conversations quickly
Stop spending time reading endless comment threads. Use Comment Summaries to highlight key points so you can understand your users' needs.
How teams use Autopilot
Don't take our word for it. Teams like yours save time and understand their customers better with Autopilot.
Canny's Autopilot ensures feature requests never fall through the cracks. We've seen an 80% increase in requests logged since introducing Autopilot.
Owen DohertyCOO
I LOVE how it auto-scans our support tickets and magically finds feedback. We've been able to 10x our feedback & remove many duplicate posts.
Keenan JonesVP Product
We're seeing hundreds of support tickets turned into actionable insights both unique and as votes on existing posts with very high accuracy.
Matt CromwellSenior Director, CX
Frequently asked questions
You've got questions. We've got answers.
Autopilot helps you close the feedback loop
Listen to your customers and action their feedback
- Feedback discoveryAutomatically collect and centralize feedback from all sources
- Analyze feedbackReview consolidated feedback to inform your product decisions
- Prioritize requestsSee which features are most requested and important
- Build roadmapsCreate roadmaps to show customers you're working on their feedback
- Share updatesPublish release notes to let customers know you've acted on their feedback
Activate Autopilot for your team
Automate manual tasks to save time so you can focus on building your product