Feedback Discovery
Automatically capture and deduplicate customer feedback from customer conversations
New
Capture feedback automatically with AI ✨
Build better products with customer feedback
Centralize product feedback to uncover insights and make informed product decisions
No credit card required
Trusted by both industry leaders and startups
Your complete customer feedback platform
Organize all your feedback in one place, prioritize what to build next, and keep everyone updated
Collect feedback
Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in one dedicated tool.
Automatically capture customer feedback from conversations with Autopilot
Detect and merge duplicates so you can quantify ideas
Set up a feedback portal to let users share requests directly from your site
Integrate customer support tools to let your team capture feedback on behalf of users
Put feedback management on Autopilot
Powerful AI features handle as many of your manual feedback tasks as you like
Smart Replies
Respond to feedback with clarifying questions to uncover deeper insights
Comment Summaries
Instantly recap lengthy feedback threads to understand core use cases
Leading companies use Canny to close the feedback loop
50K+registered companies
1M+product updates sent
15M+feedback items captured
Create a community around your product
Put your users center-stage to share their feedback and discuss ideas
Discuss
Foster discussion about your product and feature requests
Understand
Learn more about user motivations and pain points
Share
Keep customers updated as you work on their ideas
Engage
Let your team connect with your most engaged users
Built to support your team's needs
Thousands of teams like yours rely on Canny to help them build better products
Scalable
Grow from startup to enterprise with flexible plans
Supportive
Rely on our award-winning customer support
Secure
Rest easy with best-in-class security and compliance
Private
Control whether your feedback and roadmaps are public or private
Easy to set up and use
Built with usability in mind. From quick setup to daily use, you'll love using it
Quick
Install Canny and start collecting feedback in minutes
Easy
Import your existing feedback with a simple upload
User-friendly
Enjoy working with a modern and intuitive UI
Customizable
Customize Canny to match your brand and site identity
Works well with your existing workflow
Canny integrates with tools you already use for customer service, project management, and more
See all integrationsHere's why thousands of teams count on Canny
It just makes our lives easier from the product perspective, to be able to go to this one tool and see everything.
Liya AiProduct Operations Manager
Thanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.
Jay PatelProduct Manager
We use Canny as a way to distribute product thinking across the team. Now that everything is in one place, it's so much easier and more efficient.
Ida StrömSenior Product Designer
Canny has reduced the number of inbounds in our support inbox by 20%, which is a big deal.
Chelsea DarbyCustomer Success
Suddenly, everything from Canny to Intercom to Slack was linked. We were actually able to record what people wanted in one place, with basically no effort.
Nick BarracloughPartner Success Manager
Gathering and analyzing feedback is so much more quick and efficient now, and it's saving us a lot of time.
Felix HiggsSenior CSM
Canny even helps us win deals. When a prospect requests a feature, it's easy for the sales team to log it in and follow up once it's shipped.
Aurélien GeorgetChief Product Officer
When our sales reps are talking to a prospect, they often hear a request for a very specific feature. Now, they can quickly log that in Canny and mention how important it is.
Rachel SchaafSenior Director
As the sales team is working with the prospect, they use Canny to add new requests and upvote existing ones on behalf of those prospects. That really signals to us that we should prioritize certain features.
Jesse SandalaDirector of Product
Canny is saving us about 2-3 hours per week on product marketing. Instead of going back and forth between various tools, everything lives in Canny now. It's our one source of truth.
Michaela RollingsHead of Brand & Content
Canny really helped us to achieve product-market fit for the app during the beta period.
Marcus MorettiSenior Product Director
Thanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.
Jay PatelProduct Manager
Canny removes our need for user testing entirely, which is something I didn't really anticipate.
Zeb EvansCEO
Canny really helps us not just with feedback management, but also with decision-making. It pushes us to be more creative with what we're building next. Because, Canny helps us balance user ideas with our own input.
Philippe LehouxCEO
Canny came out on top for two reasons: it's very simple to use, and our users love it.
Saravana KumarFounder