Author: Eric Hoppe

How to ask for customer feedback for your SaaS product (+ useful infographic and a free guide)

How to ask for customer feedback for your SaaS product (+ useful infographic and a free guide)

How to ask for product feedback without being overwhelming? Find the best tips and ideas in this blog post.

Different types of customer feedback (and what to do with them)

Different types of customer feedback (and what to do with them)

There are many different types of customer feedback. Some you reach out for, and some you don’tā€”but it’s all valuable. Here’s a breakdown of the types, and what to do with them.

Evaluating the best public product roadmap examples (with screenshots!)

Evaluating the best public product roadmap examples (with screenshots!)

There are many benefits to having a public roadmap. However, finding good public product roadmap examples can be hard.

How to successfully deliver your product roadmap presentation to stakeholders

How to successfully deliver your product roadmap presentation to stakeholders

Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information to different stakeholders.

What is NPS and how to use it to gauge customer satisfaction

What is NPS and how to use it to gauge customer satisfaction

Thereā€™s a simple metric that gives you a good, easy snapshot of your customers’ satisfaction. What is NPS (Net Promoter Score) and how do you use it?

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