Improving communication between product and support
Product and support are often portrayed as the two parts of a business that just “can’t get along”. Improving communication between these teams can be challenging.
How to communicate product value to potential customers
You’ve built a piece of software. You think your product value is through the roof. It’s useful, functional, and overall amazing. There’s a problem, though.
How to successfully deliver your product roadmap presentation to stakeholders
Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information to different stakeholders.
How to give good feedback to a SaaS product
Many of us like to think we know how to give good feedback for a SaaS product. However, that might not always be the case.
Canny best practices: feedback board use cases
Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.
The end of our digital nomad journey
After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.
Canny best practices: using Canny internally
As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.
Conquering the “my baby” fear in product management
As a product manager, it’s natural for you to feel like your product is your “baby”. However, being overprotective isn’t good for you or the product. Here’s how you can make sure not to get too attached.
Canny best practices: user segmentation
Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.
