Canny is a focused, modern Aha alternative

Aha’s core focus is roadmapping software. It works well as a roadmap tool.

But, Aha’s feedback management feature, Aha Ideas, was added as an afterthought.

With Ideas, collecting and managing user feedback is an add on. So, it’s not as easy to use or baked into the tool.

Your options are limited with Aha Ideas. They integrate with fewer tools, so it's harder to capture feedback. They don't offer good tools for managing duplicate feedback. It’s confusing for your customers to use (which means less feedback for your team).

To put it bluntly, Aha is a product management software trying to do user feedback on the side.

Canny is a product management tool built around the idea that user feedback is vital. It’s not an afterthought; it should inform your roadmap and product decisions.

"The fact that I can engage directly with product and engineering on feedback and deployment is HUGE."

Chris Jones

Chief Product Officer at Amperity

Feedback is the backbone of our tool, not a tacked-on feature.

On the surface, Aha Ideas and Canny cost about the same.

At the lowest tier, Aha’s pricing is $59 a month, paid annually ($74 for month-to-month). Canny offers a generous Free plan. Both Canny and Aha offer scaled plans for larger businesses.

But, Aha charges per seat. So, only one product manager (or another team member) will be able to use Aha and take advantage of Aha Ideas.

With Canny, 5 admin seats are included in your plan, and you can have unlimited free "contributor" admins. With Aha Ideas, each contributor requires a paid seat.

Keep in mind – Canny also includes tools for managing your roadmap and release notes. Everything you need to close the feedback loop. With Aha software, you have to pay for each of those tools separately. Per tool, per user.

Your costs can rapidly increase if you invite your whole team to Aha.

Canny’s pricing is straightforward and offers more value. You can sign up with one of our self-serve plans right away — no need to chat with our team (unless you want to).

Need a demo, or pricing that’s tailored to your specific needs? You got it. We’re standing by—you’ll be able to hop on a call with our team and discuss your options.

Both Canny and Aha integrate with the tools you already use. Since Aha is an older tool that’s been around for a long time, it has a lot of integrations.

But, Aha’s integrations are built for their roadmapping tool specifically—not for Aha Ideas. While Aha integrates with a lot of tools overall, Aha Ideas doesn’t.

We already have many integrations with the tools you know and love. And we’re always adding new integrations!

Both

You can learn more about Canny’s integrations here.

Aha Ideas can work if you’re a big company that’s already using Aha for product management.

But, if you’re interested in truly making the most out of customer feedback and integrating it into your product management process (rather than adding it on as an afterthought), Aha Ideas just isn’t the best option available.

Because Canny is a flexible, reliable, and customizable solution, we have customers all the way from 2-person startups to billion dollar companies like CircleCI and Mercury.

How Mercury found a drastic improvement in efficiency and productivity

Read their story

And, Canny isn’t just for collecting feedback from customers. Internal teams also use it to link user feedback to their product roadmap and announce feature updates.