Lumen uses Canny to manage customer feedback
How Lumen benefits from using Canny
Feature voting board
Instead of sending users to an email form, Lumen users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Lumen users like you get updates directly from the team.
One place for all feedback
Lumen gets valuable insights by having feedback from customers and teammates in a single place.
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