Mercato CRM uses Canny to manage customer feedback

How Mercato CRM benefits from using Canny
Feature voting board
Instead of sending users to an email form, Mercato CRM users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Mercato CRM users like you get updates directly from the team.

One place for all feedback
Mercato CRM gets valuable insights by having feedback from customers and teammates in a single place.