Midtrans uses Canny to manage customer feedback

How Midtrans benefits from using Canny
Feature voting board
Instead of sending users to an email form, Midtrans users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Midtrans users like you get updates directly from the team.

One place for all feedback
Midtrans gets valuable insights by having feedback from customers and teammates in a single place.