Oxford Nanopore Technologies uses Canny to manage customer feedback
How Oxford Nanopore Technologies benefits from using Canny
Feature voting board
Instead of sending users to an email form, Oxford Nanopore Technologies users can vote on features.
Keep everyone in the loop
Feedback shouldn't go into a black hole. Oxford Nanopore Technologies users like you get updates directly from the team.
One place for all feedback
Oxford Nanopore Technologies gets valuable insights by having feedback from customers and teammates in a single place.