Pastrail uses Canny to manage customer feedback

How Pastrail benefits from using Canny
Feature voting board
Instead of sending users to an email form, Pastrail users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. Pastrail users like you get updates directly from the team.

One place for all feedback
Pastrail gets valuable insights by having feedback from customers and teammates in a single place.