We don’t usually introduce new integrations here on the blog—but this one is pretty special. We love ClickUp here at Canny. They were one of our earliest customers, and we use the tool ourselves internally. So, we’re excited to announce the release of our newest …
Author: Bri Morgaine
I didn’t set out to create a podcast. All I really planned on doing, at the start, was gathering information and having some casual conversations. I have a background in marketing for various SaaS tech companies, but I don’t have a technical background. So, I am a …
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The key to understanding customer feedback? Knowing which customers are giving it. Here’s why it’s important to track where your feedback is coming from.
Are you asking your customers to give feedback on your product, and leaving it at that? If so, you’re missing out on valuable information. Collecting this type of customer feedback a good starting point—but it’s important to ask the right customer feedback questions.
A changelog shows what new features, fixes, or versions of your product you’ve released. Here’s why using a changelog tool is valuable for your user base, and for prospective customers.