Building SaaS

From brand building to pricing, here are all things SaaS

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

Introducing Canny 2.0: What’s new (and how we slow-released our product update)

We’re releasing the biggest visual change to Canny ever. Here’s what’s new, and why we slow-released 2.0 and listened to user feedback.

How uSERP built an $80k+ MRR agency in 1 year

How uSERP built an $80k+ MRR agency in 1 year

Here’s how uSERP bootstrapped from 1 initial client to producing $80k+ MRR in one year—with zero dollars in funding.

Best of 2020: Our top articles on customer feedback, roadmapping, and SaaS

Best of 2020: Our top articles on customer feedback, roadmapping, and SaaS

Our top articles of 2020 on customer feedback, roadmapping, startup behind-the-scenes, and lessons learned while bootstrapping SaaS.

How to use customer feedback to win back lost customers

How to use customer feedback to win back lost customers

There are plenty of reasons why a customer might stop using your product or service. Fortunately, for each reason, there’s also a win-back strategy.

How we built a $1m ARR SaaS startup

How we built a $1m ARR SaaS startup

Canny recently hit a major revenue milestone: one million dollars in annual recurring revenue. Here’s how we built a $1m ARR SaaS startup from the ground up.

How to conduct a remote SaaS demo that converts

How to conduct a remote SaaS demo that converts

A great SaaS demo should achieve one main goal: Convince your prospect that your solution will help them achieve their goals or solve their problem.

Should you use your own product?

Should you use your own product?

Does your business make a product? If so, you should use your own product. Here’s why regularly using your product within your own company matters.

Too much tech? How to decide if you need a new tool

Too much tech? How to decide if you need a new tool

We love a good tech stack—but too much tech can weigh down your workflow. Here’s how to figure out if you actually need a new piece of software or tool in your toolkit.

Using the Canny Changelog to close the customer feedback loop

Using the Canny Changelog to close the customer feedback loop

The customer feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption by using a changelog.

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