How growth teams use customer feedback
The goal of growth teams is to promote a company’s growth while improving customer experience—and to do this, customer feedback is essential.
Project management across time zones: 7 lessons
If you lead a remote, distributed team, you’ll know that project management can be challenging. These tips will help improve your processes for project management across distance and timezones.
Introducing Canny 2.0: What’s new (and how we slow-released our product update)
We’re releasing the biggest visual change to Canny ever. Here’s what’s new, and why we slow-released 2.0 and listened to user feedback.
How uSERP built an $80k+ MRR agency in 1 year
Here’s how uSERP bootstrapped from 1 initial client to producing $80k+ MRR in one year—with zero dollars in funding.
4 ways to make your user feedback tool more accessible to customers
If it’s inconvenient for your users to give feedback on your product, you won’t be hearing from them. Here’s how to make it easy for your customers to share their feedback.
Best of 2020: Our top articles on customer feedback, roadmapping, and SaaS
Our top articles of 2020 on customer feedback, roadmapping, startup behind-the-scenes, and lessons learned while bootstrapping SaaS.
Moderating user comments diplomatically
What if user feedback turns negative? Here’s how to moderate comments and ensure that your feedback boards are a place for productive discussion.
5 roadmap tips for remote product management
Successful remote product management can be a challenge. So, having a solid roadmap is essential for product managers. Here’s why, and how to approach roadmapping as a remote PM.
Supercharging customer feedback: when to ask for referrals
A solid referral marketing program is more than just asking users to say nice things about your product. Here’s how to ask for referrals based on user feedback.
