Supercharging customer feedback: when to ask for referrals
A solid referral marketing program is more than just asking users to say nice things about your product. Here’s how to ask for referrals based on user feedback.
A solid referral marketing program is more than just asking users to say nice things about your product. Here’s how to ask for referrals based on user feedback.
There are plenty of reasons why a customer might stop using your product or service. Fortunately, for each reason, there’s also a win-back strategy.
Customer-facing teams are the glue between your customers and your product team. Here’s how a customer feedback tool can help success and support teams.
A great SaaS demo should achieve one main goal: Convince your prospect that your solution will help them achieve their goals or solve their problem.
Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.
Does your business make a product? If so, you should use your own product. Here’s why regularly using your product within your own company matters.
Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.
If you ignore user feedback, your users will think you don’t care about them. This doesn’t mean saying yes to every request—but it does mean taking action.