Canny is one centralized place for all of your feature requests
Feature voting board
Instead of sending users to an email form, let them vote on features. They'll love your transparency and commitment to building a great product.
- Automatically group similar requests
- Reach out to everyone with the same request & enable discussion
- Close the feedback loop with automated updates
Track requests from other sources
Don't let anything slip through the cracks. Track feedback manually or use one of our integrations. Every customer-facing team member should be capturing the feedback they hear.
- Break down silos between teams; sales and marketing should work in harmony with product
- Create a single feedback collection process across the whole team
Identity is key
Not all customers are created equal. It's important context to know who is giving you feedback.
- Make decisions based on the requests from your target segment
- Keep track of features needed to close specific deals