CircleCI Ideas uses Canny to manage customer feedback
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How CircleCI Ideas benefits from using Canny

Feature voting board
Instead of sending users to an email form, CircleCI Ideas users can vote on features.

Keep everyone in the loop
Feedback shouldn't go into a black hole. CircleCI Ideas users like you get updates directly from the team.

One place for all feedback
CircleCI Ideas gets valuable insights by having feedback from customers and teammates in a single place.