Author: Elen Veenpere

How to communicate your product roadmap to stakeholders

How to communicate your product roadmap to stakeholders

Effectively communicating a product roadmap can be tricky. Here’s how to tailor the information in it to different stakeholders for optimal understanding.

How to give good feedback to a SaaS product

How to give good feedback to a SaaS product

Many of us like to think we know how to give good feedback for a SaaS product. However, that might not always be the case.

Conquering the “my baby” fear in product management

Conquering the “my baby” fear in product management

As a product manager, it’s natural for you to feel like your product is your “baby”. However, being overprotective isn’t good for you or the product. Here’s how you can make sure not to get too attached.

Beta testing: how to choose testers from your user base

Beta testing: how to choose testers from your user base

There are customers that are easy to get feedback from and who are qualified for beta testing. And then there are customers who aren’t. How do you choose?

Debunking the “faster horse” concern in customer feedback

Debunking the “faster horse” concern in customer feedback

Open customer feedback can be scary. What if someone asks for a “faster horse”? You’re going to have to build it, right? Nope.

3 situations where not listening to customers is fine

3 situations where not listening to customers is fine

Most companies are terrified at the idea of “not listening to customers”. However, some feedback does not come from a good place. Here’s how to respond.

Free SaaS tools for companies on a budget (and a pre-formatted budgeting sheet)

Free SaaS tools for companies on a budget (and a pre-formatted budgeting sheet)

Not every SaaS company has endless spare money. One of the biggest piggy bank breakers are the tools we use—and it adds up fast.

3 public roadmap benefits you probably haven’t thought of

3 public roadmap benefits you probably haven’t thought of

Most companies focus on transparency for customers as the main benefit of having a public product roadmap. However, there’s a whole other side to it.

Close the customer feedback loop with Canny Changelog

Close the customer feedback loop with Canny Changelog

The feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption with a changelog.

Product roadmap best practices: informative and transparent

Product roadmap best practices: informative and transparent

Product roadmaps—whether they’re internal or public—are a great asset for any SaaS company. However, they’re only truly useful if a few key practices are followed.

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