Getting started with providing great support can be tricky. There are endless support channels available, and choosing between them is hard.
Author: Elen Veenpere
Case studies are one of the best ways to communicate product value to potential customers. However, good case studies take time and commitment.
There are many benefits to having a public roadmap. However, finding good public product roadmap examples can be hard.
Product updates are exciting. However—you have to get others excited, too. Here’s how to make sure your announcements make a splash.
Product and support are often portrayed as the two parts of a business that just “can’t get along”. Improving communication between these teams can be challenging.
You’ve built a piece of software. You think your product value is through the roof. It’s useful, functional, and overall amazing. There’s a problem, though.
Many of us like to think we know how to give good feedback for a SaaS product. However, that might not always be the case.
As a product manager, it’s natural for you to feel like your product is your “baby”. However, being overprotective isn’t good for you or the product. Here’s how you can make sure not to get too attached.