Author: Elen Veenpere

3 public roadmap benefits you probably haven’t thought of

3 public roadmap benefits you probably haven’t thought of

Most companies focus on transparency for customers as the main benefit of having a public roadmap. However, there’s a whole other side to it. Here are 3 important ways having a public roadmap will benefit not just your customers, but your entire business.

Product roadmap best practices: Informative and transparent

Product roadmap best practices: Informative and transparent

Roadmaps—whether they’re internal or public—are a great asset for any SaaS company. However, they’re only truly useful if a few key product roadmap best practices are followed.

Using the Canny Changelog to close the customer feedback loop

Using the Canny Changelog to close the customer feedback loop

The customer feedback cycle should always end with communicating what’s finished. Increase feature awareness and adoption by using a changelog.

How to announce product updates and features

How to announce product updates and features

Product updates are exciting. However—you have to get others excited, too. Here’s how to make sure your announcements get noticed.

How to say no to product feature requests

How to say no to product feature requests

Rejecting customers’ ideas is never easy. However, the right tone and attitude can make a huge difference. Here’s how to say no to feature requests the right way.

Product roadmap planning: How to prioritize your roadmap

Product roadmap planning: How to prioritize your roadmap

Product roadmap planning can be challenging—especially if you have a small team. Here’s a step-by-step method for prioritizing your product roadmap.

How to ask for feedback for your SaaS product (+ infographic)

How to ask for feedback for your SaaS product (+ infographic)

How do you ask for feedback without being overwhelming, while still maintaining the quality of the feedback you get in return?

Different types of customer feedback (and what to do with them)

Different types of customer feedback (and what to do with them)

There are many different types of customer feedback. Some you reach out for, and some you don’t—but it’s all valuable. Here’s a breakdown of the types, and what to do with them.

How to get customer feedback for your SaaS product

How to get customer feedback for your SaaS product

Customer feedback can help you make informed and useful business decisions on your SaaS product. But, sometimes it can be hard to get the feedback you need.

© Canny 2020
Privacy · Terms · Security